Automotive Digital Marketing

Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders

Loading... Be Patient!

Public Criticism; Does It Reflect On The Issuer Or The Person Subjected To It?

Your Words Reflect Your Character

Written by Todd Smith

If you are old enough to read this post, I am sure you have experienced what it feels like to have people talk behind your back. When this happens to you, how does it make you feel towards the person who spoke poorly of you?

 

Your Words Are a Mirror

 

What we say about others reflects on our own character. Specifically, when we speak unfavorably of others, it not only hurts the person our words are aimed at, but it also damages our credibility and reputation in the process.

 

Richard Carlson put it this way: “ When we judge or criticize another person, it says nothing about that person; it merely says something about our own need to be critical.”


When we speak negatively about someone else, others often perceive it as a ploy for our own personal gain.

 

When our words persuade others to our point of view as to the faults and shortcomings of someone who is not present, we are taking unfair advantage of that person. This holds true whether we’re talking about an individual, a group, or a business.

 

The Critical Cashier

 

For example, last week, I was in my local supermarket picking up a bag of ice. I took a shortcut through one of the empty lanes to get to the service desk since I was only purchasing one item.

 

A cashier happened to be in that lane and said he could help me. I told him I didn’t realize his lane was open because he was standing off to the side. He proceeded to tell me about the “stupid policies” of the store. He ranted about various things during my purchase and spoke nothing but ill of his employer.

 

All the time he was unloading his personal dissatisfaction, I was questioning his motives and forming my impression of him—and it wasn’t a good one!  I immediately summed him up as an inconsiderate employee who failed to see himself as a store representative with an obligation to act and speak accordingly.

 

Positivity Is Good for Your Reputation

 

It is also important to keep in mind that where your attention goes, so goes you’re your emotional energy. Focus on positive things and your life will be positive; focus on negative things and your life will be negative. When you say destructive things about others, your emotional energy is also negatively affected.

 

On the other hand, when you brand yourself as someone who refrains from speaking disapprovingly of others, not only will people’s respect for you grow, but you will also be happier. When you hold back saying something negative about someone else—especially when given the opportunity—you exemplify self-control and concern for others.

 

“Any fool can criticize, condemn, and complain but it takes character and self-control to be understanding and forgiving.” Dale Carnegie

 

Do not, however, confuse speaking of someone in a derogatory way with participating in a formal critique, such as job performance reviews or when you are asked to point out deficiencies for the purpose of helping someone improve in certain areas. In these instances, use tact and diplomacy to focus on performance issues and always avoid personal attacks.

 

Tips for Avoiding Negative Conversations

  • Refuse to engage in negative conversations about others.
  • Refuse to be part of groups who speak poorly of others. Remember that if you are surrounded by people who thrive on cutting others down, it may be time for you to reconsider with whom you spend your time.
  • Avoid making negative or unflattering comments about other people by remembering that your comments influence people’s views of you.

Sometimes figuratively (and sometimes literally) I bite my tongue when I am on the verge of saying something negative. I do so knowing that quelling the urge to speak my mind on impulse helps me show consideration for others, uphold my values, and maintain my reputation.

 

You can build a reputation that commands respect by refusing to speak negatively of others in all circumstances—regardless of who is or isn’t present.


About the Author: Todd Smith is a successful entrepreneur of 30 years and founder of Little Things Matter. To receive Todd’s daily lessons, subscribe here. All Todd’s lessons are also available on iTunes as downloadable podcasts. (Todd’s podcasts are ranked #27 in America’s top 100 podcasts and #1 in the personal and development field.)

 

Source: http://www.littlethingsmatter.com/blog/2010/09/02/your-words-reflec...

 

Related Posts:

The Damaging Effects of Sarcasm

Are You an Optimist or a Pessimist?

The Most Important of All Human Qualities

To Earn Respect You Must Show Respect

The Power of the Written Word

Preferred Methods of Communication

Living Beyond Ourselves

People Are As Different As They Look

Carefully Select the People who Influence Your Life

Do You Say Things You Later Regret?

I’m Sorry!

One of The Most Powerful Things You Can Say

Praise or Criticize? When and Where?

Taking a Good Look in the Mirror of Truth

It’s a Small World

Is Your Word Really Your Bond?

Views: 86

Tags: Criticism, Does, Issuer, It, It?, On, Or, Person, Public, Reflect, More…Subjected, The, To

Comment

Oops... You need to stop "Lurking" on ADM and become a more genuine Automotive Professional by completing your membership registration. As a registered ADM Member, you can post comments, publish your own articles (be a star!) and start Forum discussions. Stop being an online "Peeping Tom" and JOIN ADM RIGHT NOW!

Join Automotive Digital Marketing

Comment by Jim Radogna on September 5, 2011 at 5:01pm
Great rules to live by. Thanks for posting this Ralph.
Comment by Tom Gorham on September 5, 2011 at 3:10pm
Good advice.  I try to follow these principles.  It would be nice if everyone did.
Comment by Ralph Paglia on September 5, 2011 at 12:53pm
Josh - When I first read this, I thought about how many times i have violated the principles stated in this article, which prompted me to share it!

Influencer
Comment by Joshua Michael Friedman on September 5, 2011 at 12:43pm
Thank you!

Automotive Professional Network and Resource Exchange for Car Dealers, Managers, OEM and Marketing Practitioners seeking Best Practices.

ADM Sponsor

Please Consider Automotive Marketing Professional Community Sponsors

ADM Badge

Loading…

Based On Your Interests...

ADM Consulting, LLC

Onsite/Offsite Combination ADM Consulting, LLC Professional Services
Select the maximum monthly investment you plan to make
$USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

Top Automotive Marketing Forum Discussions

Share the Best Content w/AutoMarketing Community

© 2019   Created by Ralph Paglia.   Powered by

ADM Badges  |  Report an Issue  |  Terms of Service