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MPI eBook Helps Auto Dealers Create Stellar Service Advisor Results

NOVEMBER 1, 2010 --- Mobile Productivity, Inc., (MPi) ( a leading provider of profitability tools for auto dealer service departments, today announced the release of a new eBook, "The Three Pillar Profit Model," that outlines steps for creating stellar service advisor results that mean more service profit and customer retention. Download this eBook for free at the Mobile Productivity, Inc., Web site:

A typical new-car dealership’s service advisors will interact with more customers in one day than many sales associates in a week and those interactions are either profitable for the business or not. "The Three Pillar Profit Model" explains how most any dealership can:

  • Add hundreds of dollars or more in customer-pay upsell maintenance services per repair order
  • Recapture up to 25% of Declined Services opportunities
  • Retain a greater number of service customers who trust your advisors and are confident in your service department

"’What gets measured gets done’ is a truth with overpowering impact on the service department bottomline," notes David Boyle, president and COO for MPi. "Service departments practicing The Three Pillar Profit Model perform at "world-class" levels, and this eBook shares ideas and solutions service directors can implement this Friday to measure better results by the next."

About MPi:

For more information visit:

Views: 37

Tags: Fixed, MPI, Mobile, Operations, Ops, Productivity, customer, inspection, loyalty, profitability, More…retention, service, vehicle


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