Automotive Digital Marketing ProCom

Professional Community for Car Dealers, Automotive Marketers and Sales Managers

Loading... Be Patient!

Mobile Plays a Key Role in the Consumer's Purchasing Decision

 

Mobile is increasingly becoming the tool for purchasing power. A report by xAd and Telmetrics shows that mobile is increasingly the only media outlet used in some categories to consult before making a purchase.

The third annual xAd/Telmetrics Mobile Path to Purchase study also found that 42 percent of mobile users consider mobile the most important resource in their purchase process and more than one-third of mobile shoppers turn to mobile exclusively.

“Previously we’ve shown that mobile is becoming an important part of the shopping process but now we are seeing trends really show it is becoming a pretty dominant part, depending on the category you are talking about,” said Monica Ho, senior vice president of marketing at xAd, New York.

Journey to Purchasing

Even though mobile is shown to play a big role in the purchasing decision, the report also found 54 percent of mobile-driven purchases happen offline and 52 percent of mobile shoppers report visiting a physical store.

Auto is among one of the categories where mobile plays a big role in the path to purchase along with telecom and entertainment.

 

In the automotive category, 35 percent used only a smartphone in their purchase decision and 16 percent a tablet. In entertainment, 40 percent used only a smartphone and 31 percent a tablet.

Cannibalization of PC


Findings also show that there is a strong trend where people use their mobile device even when a desktop is available. Half of smartphone shoppers are enaging with the mobile device at home.

Other key findings show that mobile activity is happening at the beginning of the purchase cycle when consumers are most open to influence.

On the Go
 

The report also shows the importance of location to mobile shoppers with 52 percent of mobile consumers wanting a location within 5 miles and more than 10 percent of auto and telecom shoppers expecting locations within walking distance.

Location and look-up are the most prominent purchasing-related activities.

Regardless of how a automotive brands are engaging the consumer, they need to make the experience seamless and mobile is a significant piece of the puzzle.

 

Views: 25

Comment

Oops... You need to stop "Lurking" on ADM and become a more genuine Automotive Professional by completing your membership registration. As a registered ADM Member, you can post comments, publish your own articles (be a star!) and start Forum discussions. Stop being an online "Peeping Tom" and JOIN ADM RIGHT NOW!

Join Automotive Digital Marketing ProCom

Comment by Alexander Lau on June 11, 2014 at 6:36am

Yes, and that's why Dealers should be using Responsive Websites or RWD. We are on top of this effort @ http://www.worlddealer.net/digital-marketing-services/responsive-au....

ADMPC is a Network for Car Dealers, Automotive Marketing, Advertising and Management Pros sharing Digital Strategies and Execution Tactics.

Please Consider Automotive Marketing Professional Community Sponsors

ADM Badge

Loading…

Based On Your Interests...

Onsite/Offsite Combination ADM Consulting & Coaching
Select the maximum amount you want to pay each month
$ USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

 

Google Automotive Network Targeted Placement Ads

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

© 2014   Created by Ralph Paglia.

ADM Badges  |  Report an Issue  |  Terms of Service