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For the past 40-something years, a German Wolf Researcher named Wer...

In 1972, Freund acquired the land to build his Wolfspark as a loan from the city of Merzig. The reserve currently houses 29 Mongolian and Arctic wolves. Most of the  wolves were acquired from zoos or animal parks as cubs.

Freund, who contentedly describes himself as half wolf, says that unlike dogs, which can be easily domesticated, he had to transform himself into a wolf in order to interact with his animals.

wolfman

Before stepping into the wolf sanctuary he changes into specific clothes so that the wolves can recognize his scent. The alpha male of the pack approaches him and licks Freund’s lips which is a sign of acknowledgment and a sign of membership of the pack. After this ritual, Freund pulls a deer carcass out of his truck, puts it on the snowy ground and held it in a manner as if it were his prey.

Dealer Takeaway

I’m not writing this blog to entice you to try to become a member of a wolf pack and get your lips licked by an alpha male wolf. I’m writing this blog because there are a couple of lessons we can learn from Freund.

  1. In order to FULLY understand your customer/target market, you must BECOME the customer.

    1. I’ve said this in previous blog posts, but creating a buyer persona is a great tool to help you better understand your ideal customer.

  2. Do not be afraid to fully commit.

    1. Whether it’s your sales goal, personal fitness goal, or even a fundraising goal for the charity your dealership sponsors, commit to it with every bone in your body! This may mean taking one for the team even when you don’t have the time to. No manager likes to hear the words “It’s not my job”.

  3. Create a familiar and inviting presence with your customer.

    1. This can be done by dressing appropriately with a clean fresh scent, placing pictures of your family (or pets) around your desk, or even showcasing a hobby of yours.

  4. Do something you enjoy.

    1. Freund held many positions before he finally recognized his calling in life. Even in his 80’s he is still working on his wolf reserve! Do what you love!

After reading this blog is there a life lesson to be learned from the Wolfman? Share your thoughts in the comment section below!

Views: 290

Tags: Alpha Male Wolf, Become the Customer, Car Dealer, Freund, Wolf, Wolf Man, Wolfman, Wolfspark, Wolves

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Comment by Ketty Colom on February 1, 2013 at 12:50pm

That's better Ralph! Great details in that piece! 

Comment by Ketty Colom on February 1, 2013 at 12:24pm

Whoopsie, added comment before I could finish my thoughts:

We can learn a lot from animals like you said. With my experience with tigers I learned that fear has no place in my life. I could have been mauled by that tiger, but she didn't and I later got groomed by her too. 

Comment by Ketty Colom on February 1, 2013 at 12:19pm

Ralph, 

1. That picture is upside down. 

2. I used to volunteer with tigers, one tiger in particular gave me a nice hug:

Comment by Ralph Paglia on February 1, 2013 at 12:06pm

Ketty, thank you very much for such a wonderful article and the insights you have shared... I have read about, observed and studied wolves for over 30 years and am an avid supporter of protecting this incredible species. Like humans, wolves live in a socialized unit that allows them to be more successful within their environment. The ways a "Pack" work and the dynamics of human communities share remarkable and diverse similarities.

Domesticated dogs have evolved from the wolves that originally partnered with humans in a symbiotic relationship.  But, since their domestication, dogs have given up much of their wolf originated characteristics, such as brain size and intelligence, as well as other evolutionary advantages in order to better assimilate into human society.  Wolves, in their original form can teach us a lot about the dynamics of social groups.  Including the "Dealer Takeaways" you identified.

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