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Huge News Fall Out and the Boy Who Cried Wolf

Before class started on one peaceful Saturday morning, my yoga instructor made this big announcement with much fanfare that there was some huge event coming to our studio.  There were no additional details as to what the event was, when it might occur, etc.  Just a stay tuned teaser.  I was so excited that I could barely focus during class wondering what this event was, when it was going to occur and how I was going to get the news.  For weeks, I watched the website; I checked the bulletin board and my ears were on alert for any bit of information.  My excitement over time dwindled into a not so Zen mindset and consequently into wondering about the business practices of my favorite yoga studio.  My favorite yogis had become the boy who had cried wolf.  Their words no longer have power or meaning because there was no action to follow their claims.

 

I am certain the above event was not plotted as an evil yoga power uprising.  More than likely it was the best of intentions couple with the most wonderful of blunders.  Accountability is not supposed to focus on consequences, but it is impossible to hold someone accountable without creating space for blame.  Regardless of their intentions, their announcements now sound more like Charlie Brown’s teacher than important news, as I no longer have faith in their communications or actions.

 

When you ask for someone to hold you accountable, you are actually giving away your power to be your word.  You may not be able to control the circumstances of life, but you can control your responses to the circumstances in life.  Do what you say you are going to do.  If you can not make it happen, take ownership.  Stand behind your decision and statements, for good or for bad.  Accountability then becomes ownership of your words, actions and deeds, a free will choice of how others will determine your character and the empowerment to actual become that person.  The quality of your choices in life not only influences the quality of your life, but may also dictate how others determine your character and even the soundness of your business practices. 

 

Copyright 2011 All Rights Reserved

Views: 18

Tags: Announcement, CustomerService, Development, Growth, Improvement, Marketing, Performance, Reputation, Results, Stephanie, More…Success, Young

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