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How Often Do Drivers Delay Safety-Related Auto Repairs?

Extended warranty provider ForeverCar.com analyzed 1,500 comments on Twitter and Facebook during the last three months to better understand driver priorities when it comes to vehicle repairs. The results were eye-opening as it shows there is a distinct difference in the priority people give to the type of car repair needed on their vehicle.

  • In terms of delaying vehicle repairs, 18% of comments were for safety-related repairs; 13% of comments were for performance-related repairs; and 7% of comments were technology/electronics related.
  • The three primary safety-related repairs discussed were that of steering components, brake systems, safety-related technology and suspension parts.
  • Repairs needed on other non-safety issues including A/C coolant systems, and items such as the sound system, DVD or GPS appear to be a higher priority according to driver sentiment.

“Our claims administrators are not at all surprised to see this type of sentiment, as many of them witnessed this type of service priority in many repair facilities throughout the country,” said Russ Carpel, CEO and founder of ForeverCar.com. “People can’t live without their air conditioning, but they will find every way to delay making payments for a suspension system.”

Vehicle protection plans may also play a role in a person’s decision to authorize and complete work. Certain vehicle protection packages do not include components on critical areas such as brakes and suspension, which could influence a driver’s decision to make repairs.

Headquartered in Chicago, ForeverCar.com is a new company that promises a simple, transparent process offering affordable, top-tier coverage that's as close to bumper-to-bumper as consumers will find in the market. A low-overhead direct-to-consumer model without dealer markup results in lower costs. Unlike other providers, ForeverCar.com offers a premium vehicle service contract backed by a Fortune-500 company that can be extended out to 125k miles. ForeverCar.com is different, starting with a fully transparent process that shows what is and isn’t covered by the contract, and a simple sign-up process that produces a price quote in less than 60 seconds. For more information or to extend your car’s life, visit www.ForeverCar.com.

ForeverCar.com is a vehicle service contract provider. Extended auto warranty is a common consumer term for vehicle service contracts. Extended auto warranties are sold by dealers to wrap and extend beyond the manufacturer warranty coverage. A vehicle service contract is sold outside of a new vehicle purchase and can be purchased at any time.

Views: 82

Tags: ForeverCar, auto, cars, used, warranty

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