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Hey Ford, Is Anyone Listening???, Or, An Open Letter to Jim Farley, Mark Fields, and Alan Mulally

Your Ford Focus Global Drive is a smartly packaged promotion, filled with altruism, goodwill, and finally tied with a great, big incentive ribbon. So, why after 3 weeks of being live, do you only have 9 videos uploaded? Reuters reports that you want to choose 100 people to participate. The December 31st deadline is fast approaching. How are you going to convert people from low-involvement likers to high-involvement evangelists?

Here’s the great mystery of social media: it’s low involvement, and no matter what anyone says, we aren’t quite sure what “liking” something means when your like is nothing more than a click. Social media marketers are constantly trying to engage those “likers” so that they become evangelists. When it works, it’s magic. But when you can’t convert your likers into people who participate with more high-involvement content, then you’re stuck with… well, the Ford Focus Global Drive.

I have some answers for you, Ford. If you’re listening – which I would bet that you are – give me a call. You made a bet on social media, you have deep investments in this project, and you need to keep momentum moving forward for your brand. Let’s do it together.

MacKenzie

972-458-2026

Views: 49

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