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Glynn Rodean BDC, Automotive Sales Training and Consulting – Industry Recommendations

Chuck Olsen

(client)
Chuck hired you as a Business Consultant in 2008

Top qualities: Great Results, Expert, High Integrity

“At the time, I was the Vice-President of an outbound call center focused on the home and automobile industries. We were hoping to expand our markets and add some new verticals. However, to do that we would need to become even better than we already were. Enter Glynn Rodean. While we were in discussions with him to become “Captain BDC” he came to our site and spoke to our agents. As I looked around the room, every eye was focused on every word he said. He spoke on the importance of skills, speaking with a smile, asking questions, getting all the facts, and doing this with understanding and empathy in our voice. “Skills not scripts” is the answer to take your call center or your Business Development Center to the next level and that is what Glynn is all about. I highly recommend him to help you design, train, and implement your BDC whether it is home grown, outsourced, or a hybrid. In this current market, no one can afford to let a prospect get away or lose a returning customer. With Glynn on your side that will not happen.” February 15, 2009

Mark Ficken

, General Manager, Keith hawthorne ford (business partner)
was with another company when working with you

“Glynn is an extreme talent. A natural sales and communications expert that can truly "up" your business.” February 15, 2009

Dana Pratt

(client)
Dana hired you as a Business Consultant in 2008

Top qualities: Great Results, Expert, Good Value

“I worked with Glynn in preparation for the opening of our centralized BDC for the Bill Marsh Auto Group. Glynn was very helpful in preparing me as a manager to train the BDC reps. His knowledge and passion for BDC operations and BDC rep training were instrumental for the successful launch of our BDC in January of 2009. Glynn combines technique through 'skills not scripts', years of experience in the autmotive industry and an onsite BDC for proof that his training is real world. Dana W. Pratt III E-Business Director Bill Marsh Automotive Group” February 16, 2009

Rob Anderson rob.anderson@vikingmediaonline.com

, president, focus (business partner)
was with another company when working with you

“We have been working with Glynn and his team at New Vision for almost 5 years now. There is no one more skilled at working with our Focus Auto Leads. Glynn takes a unique a approach to the sales process which I don't see many other places. I highly recommend Glynn and New Vision to anyone seeking BDC services.” February 17, 2009

Dan Gourley

, Business Development Director, Keith Hawthrone Automotive Group (business partner)
was with another company when working with you

“Glynn is a phenomenal trainer. He has great understanding of the entire sales process. He is very engaging and a great motivator. I would recommend Glynn's services to anyone looking to increase performance from an existing or new sales team.” March 2, 2009

Nathan Moskowitz

(client)
Nathan hired you as a Career Coach in 2009

Top qualities: Great Results, Good Value, Creative

“Glynn is an awesome trainer with a knowledge of business development that is unsurpassed in the industry! While my career area is in the automotive business, Glynn's expertise carries over to any sales organization that involves business development by way of a call center. I will continue to hone my craft using New Vision Sales products and services!” March 4, 2009

Carl T. Wheeler

(client)
Carl T. hired you as a Business Consultant in 2008

Top qualities: Great Results, Expert, High Integrity

“Gylnn: Follows through on what it say it will and make sure every job is done correctly and to your complete satisification.” May 7, 2009

Bob Mack

(client)
Bob hired you as a Business Consultant in 2009 and hired you more than once

Top qualities: Great Results, Personable, High Integrity

“I have known Glynn for years and have been using his BDC room to hadle phone calls and appointment setting. He has a very professional organization and produces the needed results.” May 12, 2009

Mark Haviland

, Profesional Speaker/Telephone Rep, None (business partner)
was with another company when working with you

“I attended a business seminar conducted by Glynn, and found it to be very professional, motivational, & understandable, even for a 'laymen'. Glynn epitomizes characteristics that I aspire to, including drive, success, humility, and being personable, showing that he really cares about each individual that he imparts his knowledge & experience to. We have since begun developing a friendship and as a mentor to me, I'm optimistic I can glean from him principles he has utilized for his success that will help me towards my vocational/professional & personal goals of philanthropy, cultivating my aspirational speaking endeavors, having an autobiography completed, hosting a weekday radio talkshow, doing standup comedy and perhaps a reality show.” November 3, 2009

Scott Allen

(client)
Scott hired you as a Business Consultant in 2009

Top qualities: Great Results, Expert, Creative

“We saw immediate results as soon as Glynn started training and working with our people. We look forward to working with him in the future.” November 3, 2009

Steve Ellicott

, National Sales Advisor, Focus INC. (business partner)
was with another company when working with you

“I originally got in contact with Glynn and the New Vision Sales team about 5 years ago. At the time I was instructing Car dealerships around the country how to successfully turn a TV media campaign into a large revenue generator for the dealership. Glynn and his team where also training dealerships how to be success full in there own right at that time. Well 5 years later and countless clients we both currently work with has been an absolute pleasure. Glynn and I have helped dealerships across the country make hundreds of thousands of dollars over the years. By Focus Inc maximizing there advertising dollars and Glynn's NVS team and BDC taking advantage of there above average "Skills not scripts training program" makes it easy to see why his clients are so successful. Glynn and I to this day still have mutual clients and I would recommend him to any dealership out there who wants to maximize there leads and closing ratio's.” May 22, 2009

Daniel Gourley

, General Manager, New Vision Sales Inc. (colleague)
reported to you

“Glynn is a expert in our field. Glynn brings a wealth of practical knowledge and experience to the industry. Glynns experience and mentoring has made me more successful in my business and my personal life.” November 6, 2009

Durran Cage

, E-Commerce Director, Gary Mathews of Jackson (business partner)
was with another company when working with you

“I took your advice from a few of your articles and have a small BDC up and running here at the dealership, dedicated to follow up at this time, and has things progress have them handle incoming sales calls from the floor. After approval of getting a department started, I took your article on how to hire BDC reps and ran an Ad for a Customer Service Representative and receieved a significant amount of apps, and then phone interviewed the applicants. After all was said and done, we hired 2 pretty strong BDC representatives. I am still training them on an ongoing basis, but with a heavy emphasis on getting up and running asap because obviously the owner is looking at one thing, ROI. So I am looking forward to a strong month and increasing this department if we do what needs to get done. Glynn, thank you for all your assistance” June 3, 2009

Prime Credit

(client)
Prime hired you as a Automotive Business Development in 2008 and hired you more than once

Top qualities: Personable, Expert, Good Value

“Glynn has always been very courteous and professional in his business endeavors with me. He has always been very positive and provided a fair value.” November 27, 2009

Gabrielle Manders

, Business Development Manager, Keith Hawthorne Ford of Charlotte (colleague)
worked directly with you

“Glynn is a determined CEO who has a large heart willing to help those achieve success in the work place and in life.” November 28, 2009

Joe Perot 949-201-0896

, CEO, www.getacar.com (business partner)
was with another company when working with you

“Glynn is very professional and would recommend him in any business environment.” January 5, 2009

Dave Roy

, Attorney at Law, Roy & Associates, P.A. (business partner)
was with another company when working with you

“I have known Glynn for the past four years. I have known him to be a dedicated, principles and disciplined businessman and family man. I recommend him personally and professionally.” May 19, 2010

Dean Brockner

, Regional Sales and Marketing Manager, Wright Commercial Products (business partner)
was with another company when working with you

“In all of my dealings with Glynn I have found him to be honest, open and straight forward. He has a strong work ethic and the ability to motivate others to reach their full potential.” May 20, 2010

RONEY TIMOTEO

(client)
RONEY hired you as a Business Consultant in 2009 and hired you more than once

Top qualities: Great Results, Expert, Good Value

“Excellence Results, Professionalism and Great Profit describes my Investment working with Glynn Rodean.” May 20, 2010

John Kong

, Product Manager, Interactive Financial Marketing Group (business partner)
was with another company when working with you

“I had the privilege of working with Glynn over the past year for the IFMG and NVS partnership. Glynn is a wealth of knowledge, both professionally and personally. He's intelligence in business development and customer-service solutions guides businesses and people to success. If you're looking for a professional to do a job, make sure you have Glynn and NVS doing that it for you.” May 20, 2010

Eve Paletta-Weaver

, Operations Manager, New Vision Sales Inc (colleague)
reported to you

“Both my experience and education brought me to New Vision Sales Inc. to take part in a Glynn Rodean’s Road to Success training seminar. This training not only changed my career, but it also enhanced every area of my life. Glynn’s unique training method taught me skills that cannot be replicated in any other form of educational experience or training. Through the years I have been able to ascend the ranks through the organization from Business Development Representative to Operations Manager. During this opportunity I have been able to grow and develop my training, sales, phone and business skills to levels I would never have imagined before meeting Glynn Rodean. Glynn’s Road to Success training is a cross industry training that can take anyone who has the desire to change and adapt to the next level. If you are thinking about your company’s success and growth you definitely want to explore all of the areas that Glynn Rodean and New Vision Sales has to offer.” May 21, 2010

Steve Potts

, Business Development, New Vision Sales (colleague)
reported to you

“It is with great pleasure that I recommend Glynn Rodean. Having been a Salesman, Sales Manager and Sales Trainer for most of my adult life, I've participated in and conducted dozens of training events. I can say without a doubt that Glynn Rodean's approach to the sales process is one of the best I've ever seen. "Skills, Not Scripts" completely changes the adversarial style of salesmanship to one of advocacy, and thereby place the serious student ahead of the pack.” May 21, 2010

Pete Steinhausen

, Owner, DELPHI International (business partner)
was with another company when working with you

“Glynn is a reliable knowledgeable and very responsive individual. He is able to provide assistance and guidance in a wide variety of situations. I encourage you to contact Glynn. If he can help you you will have found a valuable asset. If he can't help you, he will quickly let you know and provide guidance to some one who can help.” July 16, 2009

Darren Yerby

(client)
Darren hired you as a CALL CENTER in 2009

Top qualities: Great Results, Personable, Expert

Bob Cranford

, owner, R.D.Cranford Horticultural services (business partner)
was with another company when working with you

“I have enjoyed my association with Glynn and worked along side him in service work. He is in my opinion, a hard worker with integrity and a man among men. I would gladly recommend him.” July 17, 2009

Clayton Perry

, Owner, 3-2-1 Automotive Consultants (business partner)
was with another company when working with you

“Glynn is a real car guy that understands what the dealers need to maintain an advantage in the market place. Clayton Perry” June 14, 2010

Stephen Paine

, Director of IT and E-Business, New Vision Sales Inc. (colleague)
worked directly with you

“Glynn's energy and enthusiasm drive his ability to communicate the vision of a skills based rapport with dealers and their customers. The New Vision Sales Business Development Center has a proven track record of customer shows and dealer sales. Glynn's training and consulting are world-class in the automotive industry.” June 14, 2010

Marsha Cameron

(client)
Marsha hired you as a Business Consultant in 2009 and hired you more than once

Top qualities: Great Results, Expert, High Integrity

“I have worked in the sales and marketing industry for many years. I have traveled 27 States and 2 Countries, and worked with many trainers. When you think you have seen and heard them all, you haven't. I have never worked with anyone like Glynn Rodean. He is by far the best trainer I have had the privilege of working with in the industry. Marsha Cameron” January 28, 2010

Jim Carroll

(client)
Jim hired you as a Business Consultant in 2006 and hired you more than once

Top qualities: Great Results, Expert, Good Value

“When asked to chose three attributes that best describe Glynn, I needed to have the ability to check them all. I have found Glynn to be an expert in BDC's and his company to exceed all my expectations. At Freedom Suzuki he helped take us to the President's Club in the first year and over perform the market by 300%. His attention to detail, vast knowledge of the sales process, and continual inventiveness is one reason I continue to do business with him. He has helped me with problems even when not contracted by the dealerships I have managed and is a huge factor in my success. I look forward to a great year in an industry that is having a tough time because of our affliation with Glynn and New Vision Sales. Jim Carroll” February 10, 2009

Steven Palmieri

, President/Owner, CMA Financial (business partner)
was with another company when working with you

“Glynn is an ethical businessperson who puts an emphasis on doing business the right way and treating the customer fairly.” February 11, 2009

Bob Mermelstein

(client)
Bob hired you as a Business Consultant in 2008 and hired you more than once

Top qualities: Great Results, High Integrity, Creative

“Glynn only brings his A game to the table. His high energy and motivation alone generated an immediate increase in sales for our dealership. We will have Glynn back for refresher's and to update our training” February 11, 2009

Jason Coleman

, Marketing Mgr., The Listener Group, Inc. (business partner)
was with another company when working with you

“Glynn Rodean's insights on best BDC practices, and his popular new Hybrid BDC, have changed the way auto dealers view BDC's. No longer is the BDC looked at as another expense, rather as a profit building investment. In the past, starting or improving your BDC seemed to be a time and money consuming challenge. Glynn's invaluable knowledge on BDC and phone skills can be utilized by any auto dealer to cut the fat from bloated BDC's and help any new or small BDC attain huge profits. I highly recommend Glynn Rodean to any auto dealer that is interested in increasing the ROI from their BDC or in-house follow-up departments while decreasing the cost.” February 11, 2009

Tom Herald

, Managing Partner; Executive Consultant, Benjamin Herald Associates (business partner)
was with another company when working with you

“Glynn is a top level trainer and speaker. His approach captivates his audience from the beginning and inspires them throughout his presentations. They have fun and at the same time learn to master the fundamentals of business development and he as always been a pleasure to work with.” February 11, 2009

Keith Farrish

(client)
Keith hired you as a Business Consultant in 2007 and hired you more than once

Top qualities: Great Results, Good Value, Creative

“Glynn is very innovative and results oriented. He is one of the few consultants that backs up what he promotes.” February 11, 2009

Views: 73

Tags: Automotive, BDC, Conference, Dealer, Digital, Glynn Rodean, New Vision Sales

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