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Fix-It Friday: How do I get my Facebook wall to be visible (pre-login) again?

We take pride in our Facebook page, and we try to put into practice a lot of the good advice here on ADM and elsewhere, on the tone and content of our social media, with decent results.  You can link to the page via our dealership web site (a new page opens when you click the "f" icon) and via our OEM site (our Facebook page is framed in there).

 

About three or four weeks ago, we noticed that -- unless you are already logged into Facebook -- you cannot see our wall any more.  See for yourself.  If you are logged into FB, log out first, then click our link:

 

http://www.facebook.com/pages/Chester-VA/Heritage-Chevrolet/1911588...

 

Here's my screen shot of that:

 

 

We reviewed our privacy settings, and nothing appeared to be different there.  Only a month ago, you could see our wall, without having to log into FB yourself.  We compared our situation with the other stores in our dealer group, and at least one other store has the same problem, but the rest of the FB pages continue to display properly. 

 

The only common trait was that our two pages that didn't function right were online earlier.  Did Facebook make a change earlier this spring or summer that affected older business pages that way?

 

Here's an example of a FB wall, as it should look, linked to from our Volvo dealership's website:

 

So, my question is: what to we need to do to fix this?  How do we get back to having our FB wall visible again, like ours was just a month or so ago?

Views: 645

Tags: Design, Facebook, Media, Programming, Social, Website

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Comment by Joshua Michael Friedman on July 29, 2011 at 1:47pm
Comment by Matt Tucker on July 29, 2011 at 1:12pm

See you got it working. Enjoy the ever changing realm of FB. Do you have a Google+ account?

 

-Tucker

Comment by Matt Tucker on July 29, 2011 at 11:18am

Josh- Good question. I had this issue with my stores pages about a month ago. I fixed it by going into the page > Edit Profile > Manage Permissions > Then deleting the Country Restrictions.

 

Apparently, because of the massive rerouting of all the US based servers, any IP can look like it is coming in from out of country = the need to be logged in to see it. Let me know if it fixes it for you.

 

-Tucker

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