Professional Community for Automotive Marketers, Car Dealers, OEM and Suppliers
We take pride in our Facebook page, and we try to put into practice a lot of the good advice here on ADM and elsewhere, on the tone and content of our social media, with decent results. You can link to the page via our dealership web site (a new page opens when you click the "f" icon) and via our OEM site (our Facebook page is framed in there).
About three or four weeks ago, we noticed that -- unless you are already logged into Facebook -- you cannot see our wall any more. See for yourself. If you are logged into FB, log out first, then click our link:
Here's my screen shot of that:
We reviewed our privacy settings, and nothing appeared to be different there. Only a month ago, you could see our wall, without having to log into FB yourself. We compared our situation with the other stores in our dealer group, and at least one other store has the same problem, but the rest of the FB pages continue to display properly.
The only common trait was that our two pages that didn't function right were online earlier. Did Facebook make a change earlier this spring or summer that affected older business pages that way?
Here's an example of a FB wall, as it should look, linked to from our Volvo dealership's website: