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Edmunds.com Adopts New Online Chat Feature to Connect Car Shoppers and Dealers

A new chat feature that makes it quick and easy for car shoppers to interact with participating dealerships is now available on Edmunds.com, the premier online resource for automotive information. The feature allows consumers to connect immediately with dealers to ask specific questions about inventory, pricing and other important facts about their next new or used vehicle. The new chat capability is powered by Contact At Once!, the market-leading automotive chat solution used by over 10,000 dealers.

Online interaction is an important element to any car shopper’s research and live chat only enhances that experience,” explained Donna Sechrist, Sr. VP for Dealer Initiatives at Edmunds.com. “Chat capabilities offer Edmunds.com users an immediate, real-time response to their questions that a traditional lead form simply cannot provide. It also offers our participating dealers the opportunity to efficiently interact with the proven high quality of buyers that only Edmunds.com can deliver.”

Over 1300 new car and used car dealers nationwide are already available to interact with Edmunds.com users right now. Consumers can search for and connect with dealers in their area by visiting Edmunds.com’s Car Dealer Reviews page.

Full Announcement Here:

http://www.businesswire.com/news/home/20120416005280/en/Edmunds.com...

Views: 15

Tags: chat, contactatonce, edmunds, live

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