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Contact At Once! Announces Fully Managed Chat Offering

Provides a comprehensive outsourced automotive chat solution for auto dealers.

Contact At Once!, the dealer chat leader, today announced the addition of a fully managed chat offering to its family of dealer chat solutions.  In contrast to the still-available Dealer Edition packages, in which a software solution is employed to allow automobile dealers to directly answer in-bound chats, the new fully managed chat offering is intended for dealers seeking to outsource the answering of shopper’s chat requests to a trained staff of automotive professionals.

"Before using fully managed chat from Contact At Once!, our sales staff was only answering about 60% of our inbound chat leads,
” said Chris Forsythe, Internet and BDC Director of David Stanley Chrysler Jeep and Dodge located in Midwest City, Oklahoma.  “Now 100% of our chat leads are answered, including those that come in after hours, on weekends and on holidays.  Since we outsourced chat to Contact At Once!, we’re getting a lot more leads and a lot more appointments, and we’re selling a lot more cars.

Chris Forsythe, Internet & BDC Director at David Stanley Chrysler explains how fully managed chat helped increase their dealership’s sales by 25%.


Views: 50

Tags: chat, contactatonce, fully, managed, video


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