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Can You Use a Dealer Chat Service to Boost Revenue?

Can You Use a Dealer Chat Service to Boost Revenue?


Every car dealer would love to find new ways to boost overall revenues.  After all, what could be better than finding methods to turn more leads into sales?  What if there was an easy and fast method to boost sales?  In fact, there is a way for you to do just that, and it’s simple to use, easy to implement and can be adopted with surprising speed. 


Taking your car sales leads and turning them into sales is what an effective dealer chat service, like car chat software, is all about.  You want to sell more vehicles; however, if a web visitor and prospective client fails to reach out and email your staff, then what?  Maybe he or she will come into your dealership, and then again, maybe not.  Once you have a potential customer on your website, you want his or her information, and this is where a dealer chat service can make all the difference.


A live chat solution offers remarkably powerful new tool for car dealers looking to make the most out of their car sales leads.  The key word here is "live."  When a consumer is able to instantly reach out and interact with a live person and ask questions, this serves to both personalize and, of course transform, the entire psychology of the car buying process.


Studies have consistently shown that car chat software brings more customers through your front door, and that means more customers buying cars.  The simple fact is that this conceptual breakthrough and approach works time and time again.  The fact that a dealer chat service is also easy to use and can be seamlessly integrated into your website are just two additional bonuses.


Return on investment is huge in every industry.  There are many ways in which you can allocate resources in hopes of boosting revenues, but the automotive live chat process is in a league all of its own.  Car sales leads are turned into car buyers at a greatly improved rate.  This is why the car dealers that adopt a proven dealer chat service don't have any regrets and are, in fact, ecstatic about their decision. 


You could spend a tremendous amount of time redesigning your website, consulting industrial psychologists, marketing experts and gurus and still not come close to boosting your revenues like car chat software can do.  Implementing a live chat lead generation tool will bring you and your dealership more leads.  Plus, these leads will be of a higher quality- pure and simple.


No matter what time, day or night, that prospective customers visit your website, someone will be there to interact with them in a knowledgeable manner.  How important is this?  Instantly they will know that your company cares about their needs, wants their business and is looking for ways to provide them with the information that they need to make a good decision.  The attention to detail and level of care that car dealer chat software presents to customers will not go unnoticed.  Just imagine the edge you would have over your competitors with this kind of tool at your disposal.   This is what an auto dealer chat service can do for you. 

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Tags: CarChat24, auto, chat, dealer, service


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Comment by Vicki ONeill on July 2, 2012 at 4:54am

Live chat is like text messaging but with higher urgency as it is like having that person in the showroom. And who doesn't want to interact with high propensity to buy shoppers (sales or service)? These few moments to interact are critical for listening to the needs, providing information that's requested and facilitating the (buying or service) process to get them to into your showroom. The live chat experience can serve as the communication tool to convert them from online to in-person. 

Comment by Michael Del Priore on July 2, 2012 at 4:44am

Live Chat is very important to the dealership's website. I beleive the dealership's BDC / Internet department should be answering all chats during regular business hours. When the dealership is closed the chat service support team should attempt to help the customer and make sure the customer can be reached by phone the following morning to make sure all the customers questions have been answered properly.

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