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CallSource receives a “Top Rated” Award for Dealer Satisfaction in Call Management Category
San Francisco, CA – January 23, 2015 – CallSource’s CallTrack® is the recipient of a “Top Rated” Call Management award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo.
“We are very honored to be acknowledged by dealers as a top-rated call management provider and thrilled to receive this prestigious award for the fifth year in a row,” said Andrew Price, President of CallSource Automotive. “And the biggest reward is the benefit we are delivering to dealers by improving their call-to-conversion ratios and helping them recoup revenue from mishandled calls.”
CallTrack® is the leading call tracking service for automotive retailers. CallTrack captures every caller’s phone number, identifies the advertising source and records calls for review, enabling users to return missed calls and recapture lost leads.
“We congratulate CallSource on being a ‘Top Rated’ Call Management Award recipient and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton. “For six years, and through over 21,000 validated reviews, DrivingSales Vendor Ratings has helped dealers make smarter, more informed decisions, leading them to outstanding service providers such as CallSource.
The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2015 issue of DrivingSales DealerExec which, in addition to being distributed at the 2015 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. For more information on DealerExec, please visit: dealerexecmag.com.
CallSource has been the industry leader in call tracking and lead management solutions throughout the United States and Canada for more than 20 years. Based in Westlake Village, Calif., CallSource recently launched its patented Sales Profit Management (SPM) system to provide dealerships with call tracking, performance analysis, advisory services, online training and streamlined access to a network of top industry service providers. CallSource serves multiple industries including automotive, home services, media, and healthcare, as well as numerous Franchise businesses. Visit callsource.com.
DrivingSales enables retail automotive dealers to learn, connect, innovate, and prosper in a rapidly changing retail environment. DrivingSales operates three business units geared at delivering actionable insight to dealers: DrivingSales Media, which comprises the DrivingSales.com dealer community, DrivingSales News, Dealer Executive Magazine, and multiple industry conferences. DrivingSales University, the leading provider of automotive retail education content and certification programs, and DrivingSales Data, the industry’s largest cross-channel data analytics platform.
Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by over 60% of franchised dealerships in North America as a resource to improve their business performance. To learn more about the DrivingSales community, news, training or performance analytics visit DrivingSales.com, DrivingSalesNews.com, DrivingSalesUniversity.com and DrivingSalesData.com
CallSource Media Relations:
Cassandra Cavanah (firstname.lastname@example.org), mWEBB Communications, 818.397.4630
DrivingSales Media Relations:
Melanie Webber (email@example.com), mWEBB Communications, 949.307.1723