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2014 DrivingSales Dealer Satisfaction Award Recipients Announced

 

 

Awards recognize dealer satisfaction with products / services in 14 categories; presented at special ceremony in conjunction with the 2015 NADA Convention  

 

 

San Francisco, CA – January 22nd, 2015 – The sixth annual DrivingSales Dealer Satisfaction Awards were presented at a special ceremony today in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo in San Francisco. The awards measure dealer satisfaction with products and services provided by vendors in 2014 in 14 categories, including Chat Products, CRM, New Car Leads, Reputation Management, SEO, Used Car Advertising, Websites, SEO and more. Vendors who achieved the highest dealer satisfaction rankings received “Highest Rated” or “Top Rated” awards. The awards are based on DrivingSales Vendor Ratings, which comprise 21,000 validated user reviews.

 

“This marks the sixth anniversary of the Dealer Satisfaction awards, and we are so impressed with the breadth of service and results our award recipients are providing for their clients, ” said Jared Hamilton, DrivingSales CEO and Founder. “There really is nowhere else apart from Vendor Ratings that dealers can go to find the real bottom line on the multitude of products on the market, and from the people who understand best what works and what doesn’t in the dealership – their fellow dealers. We are so proud to recognize the companies that have consistently ranked at the highest levels with the dealerships that use them, including many who have distinguished themselves in these awards before.    We congratulate the 2014 Dealer Satisfaction Award Recipients for being recognized as the best-of-the-best by the dealer community.”

 

The 2014 DrivingSales Dealer Satisfaction Award Recipients* are (by category):

 Call Management

o CAR-Research XRM – Highest Rated

o CallSource – Top Rated

o CallRevu – Top Rated

Chat Products
o ContactAtOnce! – Highest Rated
o ActivEngage – Top Rated
o CarChat24 – Top Rated

 

CRM - Sales Department

o ELEAD1ONE– Highest Rated
o DealerSocket – Top Rated
o  CAR-Research – Top Rated

 

DMS
o Autosoft, Inc. – Highest Rated

o Auto/Mate Dealership Systems – Top Rated

o Dealertrack Technologies – Top Rated


Fixed Ops Solutions
o ELEAD1ONE  – Highest Rated
o DealerSocket – Top Rated

o CIMA Systems – Top Rated

 

ILM
o ELEAD1ONE  – Highest Rated
o CAR-Research XRM – Top Rated

o DealerSocket – Top Rated

Inventory Pricing
o vAuto – Highest Rated

o VinSolutions – Top Rated



New Car Leads
o Autobytel – Highest Rated

o Dealix – Top Rated

 

Owner Marketing
o ELEAD1ONE– Highest Rated
o J&L Marketing, Inc  – Top Rated
o CIMA Systems – Top Rated

 

Reputation Management
o DealerRater – Highest Rated

o eXtéresAUTO– Top Rated

o Slipstream Auto – Top Rated

 

SEM - PPC

o Local Search Group – Highest Rated

o Dealer e Process – Top Rated

SEO
o Customer Scout, Inc. – Highest Rated

o DealerFire – Top Rated


Used Car Advertising

o AutoTrader – Highest Rated

o Dealix – Top Rated

o Cars.com – Top Rated

Websites
o Dealer Car Search – Highest Rated
o DealerOn– Top Rated

o Dealer e Process – Top Rated

The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings.  DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

 

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2015 issue of DrivingSales DealerExec which, in addition to being distributed at the 2015 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. For more information on DealerExec, please visit: dealerexecmag.com.

 

*The DrivingSales Dealer Satisfaction Awards recognize those solutions with the highest vendor ratings for which there was a sufficient sample size / number of ratings. For each category that had a sufficient sample size / number of ratings, there are a total of up to three possible winners: a “Highest Rated” winner, and up to two “Top Rated” winners.

 

 

About DrivingSales
DrivingSales enables retail automotive dealers to learn, connect, innovate, and prosper in a rapidly changing retail environment. DrivingSales operates three business units geared at delivering actionable insight to dealers:  DrivingSales Media, which comprises the DrivingSales.com dealer community, DrivingSales News, Dealer Executive Magazine, and multiple industry conferences. DrivingSales University, the leading provider of automotive retail education content and certification programs, and DrivingSales Data, the industry’s largest cross-channel data analytics platform.

Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by over 60% of franchised dealerships in North America as a resource to improve their business performance.  To learn more about the DrivingSales community, news, training or performance analytics visit DrivingSales.com, DrivingSalesNews.com, DrivingSalesUniversity.com and DrivingSalesData.com

 

DrivingSales Media Relations:

Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 949.307.1723

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