HOFFMAN ESTATES, Ill. — The Dealer Services Group of Automatic Data Processing, Inc. (NYSE: ADP) today announced the introduction of ADP's Business Online suite of solutions. One optional component of ADP's Business Online, ADP's Buy Online enables dealerships to offer an online vehicle purchase process to web consumers. "We realized it's becoming a competitive necessity for dealers to be able to offer a complete and accurate online experience to consumers, including the ability to purchase vehicles.
ADP's Buy Online supports an efficient, satisfying customer-driven sales process and lets dealers provide the same experience to online consumers as they offer to their customers in the physical dealership," said Steve Anenen, President of ADP Dealer Services. "Consumers can either purchase their vehicle online or begin the process on the Internet and take delivery at the dealership, whichever way they prefer."
With Buy Online, consumers gain the convenience and the dealer maintains control of the sales process. And accuracy is assured with real-time integration to the dealership's Dealer Management System (DMS), including the F&I, credit and vehicle inventory applications.
Its capabilities also include:
Automatic vehicle-specific quotes
Automatic lead responses with a quote
Upgrade, protection and warranty information
Trade-in, down payment and payment options
Vehicle hold and sales appointment
"A key goal of ADP's Business Online is to ensure the customer's online experience is consistent with the same service they receive in the physical dealership," states Joe Bihner, Vice President of Technology Solutions for ADP Dealer Services. "We have built in the necessary tools including our quote builder solution to make certain that a dealership can meet its customer's needs in any environment."
As part of its Business Online suite, ADP is also introducing Credit Online, a guided online credit application and pre-approval process for online consumers. Available from a dealer's website and delivered in a highly secure environment, ADP's Credit Online is designed to generate high quality finance leads to dealers. It includes a virtual presenter to guide consumers through the process of getting pre-approved. Flexible parameters enable dealers to capture more finance leads that ever before.
"These offerings are just the beginning of what we will deliver as options within ADP's Business Online suite. Every profit center in the dealership will eventually be included in our solution," adds Bihner
Automatic Data Processing, Inc. (NYSE: ADP), with nearly $8 billion in revenues and approximately 585,000 clients, is one of the world's largest providers of business outsourcing solutions. ADP is a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Additionally, leveraging more than 55 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. For more information about ADP company's Web site at DealerSuite.com.
ADP Dealer Services
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