On February 18, 2008 ADP announced the official release of their Business Online suite of dealer web site applications that enables dealerships to offer online dealer selectable vehicle purchase process components to Web consumers. These new ADP dealer web site transactional capabilities support customer-driven and dealer-controlled sales processes, providing dealers with a solution that lets consumers purchase their vehicle online, begin the process on the Internet and take delivery at the dealership, or hold their selected vehicle and make sales appointment. ADP's Business Online software integrates, in real-time, to the dealership's ADP Dealer Management System, including F/I, credit, and vehicle inventory applications.
Press Release dated: February 11, 2008
ADP Dealer Services Introduces Solution to Help Drive Online Revenue with ADP's Business Online
HOFFMAN ESTATES, Ill., Feb. 11 -- The Dealer Services Group of Automatic Data Processing, Inc. (NYSE:ADP) today announced the introduction of ADP's Business Online suite of solutions.
One optional component of ADP's Business Online, ADP's Buy Online enables dealerships to offer an online vehicle purchase process to web consumers. "We realized it's becoming a competitive necessity for dealers to be able to offer a complete and accurate online experience to consumers, including the ability to purchase vehicles. ADP's Buy Online supports an efficient, satisfying customer-driven sales process and lets dealers provide the same experience to online consumers as they offer to their customers in the physical dealership," said Steve Anenen, President of ADP Dealer Services. "Consumers can either purchase their vehicle online or begin the process on the Internet and take delivery at the dealership, whichever way they prefer."
With Buy Online, consumers gain the convenience and the dealer maintains control of the sales process. And accuracy is assured with real-time integration to the dealership's Dealer Management System (DMS), including the F&I, credit and vehicle inventory applications. Its capabilities also include:
-- Automatic vehicle-specific quotes
-- Automatic lead responses with a quote
-- Upgrade, protection and warranty information
-- Trade-in, down payment and payment options
-- Vehicle hold and sales appointment
"A key goal of ADP's Business Online is to ensure the customer's online experience is consistent with the same service they receive in the physical dealership," states Joe Bihner, Vice President of Technology Solutions for ADP Dealer Services. "We have built in the necessary tools including our quote builder solution to make certain that a dealership can meet its customer's needs in any environment."
As part of its Business Online suite, ADP is also introducing Credit Online, a guided online credit application and pre-approval process for online consumers. Available from a dealer's website and delivered in a highly secure environment, ADP's Credit Online is designed to generate high quality finance leads to dealers. It includes a virtual presenter to guide consumers through the process of getting pre-approved. Flexible parameters enable dealers to capture more finance leads that ever before.
"These offerings are just the beginning of what we will deliver as options within ADP's Business Online suite. Every profit center in the dealership will eventually be included in our solution," adds Bihner.
About ADP Dealer Services
Automatic Data Processing, Inc., with nearly $8 billion in revenues and approximately 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging more than 55 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP Dealer Services, visit the company's Web site at http://www.dealersuite.com/
ADP is a registered trademark of ADP of North America, Inc.
CONTACT: Andy Tippet of ADP Dealer Services, +1-847-485-4393, firstname.lastname@example.org; or Jon Asplund of Fergus Peters, +1-847-298-9900, email@example.com, for Automatic Data +Processing, Inc.
Name: Automatic Data Processing
Address: 1950 Hassell Rd.
City: Hoffman Estates