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Today Apple released their new iOS6 to current iPhone users, history has shown me that EVERY time there is a new iOS update for the iPhone it kicks off bluetooth users of Ford SYNC.  

I understand it's pretty much inevitable because these are usually big software updates and the Ford SYNC system is (1) built from Microsoft and (2) would need to be updated every day if we wanted SYNC to be up-to-date with phones.  So I decided to give our customers a HEADS UP, this time around, I'd rather them know it MIGHT happen so they aren't frustrated with their systems when they perform their software update and then all of a sudden they can not SYNC up the bluetooth in their Ford or Lincoln.

My way to inform our customers? I created my FIRST infographic...

I hope y'all like it but I would really love some thoughts to make sure I have the right idea of what an "infographic" is.

When I posted this yesterday, within in 15 minutes I had 3 calls already to set up appointments for tomorrow...

Anywho, let me know what y'all think of the infographic! I love feedback. :)

 

Views: 384

Tags: 6, Ford, Sync, access, ford, ios, iphone, software, specialist, sync, More…update

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Comment by Ralph Paglia on September 20, 2012 at 8:24pm

Ashley and Jillian, were you able to publish the infographics you created onto the dealership's primary website?

Comment by Ralph Paglia on September 20, 2012 at 8:22pm

Nice looking Infographic Jillian... Where did you publish and post it for your customers to see?

Comment by Cathy Nesbit on September 20, 2012 at 12:09pm

Good thinking Ashley! Looks great!

Comment by Ashley Lopez on September 20, 2012 at 9:49am

I love it Jillian! Thanks for sharing!

Comment by Rob Melone on September 20, 2012 at 7:17am

One good thing about my Android updates. It doesn't upset my OnStar....lol.

Comment by Ashley Lopez on September 19, 2012 at 2:48pm

Thanks Michael! I hadn't thought of those!

Comment by Mike theCarGuy Correra on September 19, 2012 at 2:46pm

Nicely done Ashley! Be sure to post it EVERYWHERE that you are online! Facebook, Google+, Twitter and see if you can post it to listing sites like MerchantCircle.com, InsiderPages.com and perhaps even Yelp as one of your dealership pics. Its pretty relevant info and Im sure folks that stumble across it would appreciate that you arent always promoting sales info. My $0.2 that is... :)

Comment by Ashley Lopez on September 19, 2012 at 2:35pm

Thanks Ralph, I posted this on our Facebook page and Twitter site and today on our Google Plus Page. 75% of my SYNC customers connect with me through our social media sites so I hoped they would catch this on there.  We are in the process of starting a dealership blog, if we had one established already that would be the first place I publish it...

Comment by Ralph Paglia on September 19, 2012 at 2:22pm

Ashley, I really like and admire your effort to inform and update your Access Ford customers... So the real question is: Where will this infographic be published/posted/distributed? 

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