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Martin L D'Amato's Blog – December 2012 Archive (1)

The Previous Customer

How many times have you heard that phrase? I know I hear it every day. The now reoccurring phrase... "Mr. Jones is NOT an Internet customer, he is Harry's previous customer! You're STEALING!"

In today's world of automotive sales the customers are changing like the business is itself. Waaaay back when, before the Internet came to the auto industry, customers would read a newspaper, talk to their neighbor who may have purchased a vehicle from you, stop in with calling or…

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Added by Martin L D'Amato on December 27, 2012 at 8:37pm — 1 Comment

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