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Stan Sher's Blog – December 2013 Archive (2)

Automotive Internet Sales and BDC Management Support

Stan Sher of Dealer eTraining discusses how sales management needs to properly work with the internet sales and BDC department. This includes understanding the functions of the department and what each person in the department does. While it is important to monitor and…


Added by Stan Sher on December 20, 2013 at 3:32am — No Comments

Automotive Phone Training – Traditional vs. Progressive

When is the last time your dealership had a progressive training solution?

Is your dealership handling phone calls just like the “guy” down the street?

For generations automotive professionals have been provided automotive phone training…


Added by Stan Sher on December 2, 2013 at 7:19pm — 5 Comments

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