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What an event!!!
I just got back last night from spending a long week in the San Francisco Bay Area. I always like to recap these events when I get a chance. Here we go:
I started my trip to San Francisco on February 1, 2011 where I was fortunate to bypass the bad…Continue
As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there. Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have. This is either lack of training, lack of…
Added by Stan Sher on February 2, 2011 at 10:05am — No Comments