This is an issue that has haunted me on numerous occasions. It has happened to me my first time as an Internet Director and most recently it happened to me when I decided to give retail another shot. I had a dealership that I…

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Added by Stan Sher on May 26, 2011 at 8:28am — 28 Comments

What I love about the car business. A tale of a man that just can never have enough :)

http://www.dealeretraining.com

http://www.linkedin.com/in/stansher83

http://dealeretraining.tumblr.com/

Why do I love the car business?

Why do I never stop being the best that I can be?

Why do I go through the ups and downs of the…

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Added by Stan Sher on March 9, 2011 at 7:49am — 5 Comments

NADA 2011 Review – Stan Sher

http://www.dealeretraining.com

http://www.linkedin.com/in/stansher83

What an event!!!

Incredible!!!

I just got back last night from spending a long week in the San Francisco Bay Area. I always like to recap these events when I get a chance. Here we go:

I started my trip to San Francisco on February 1, 2011 where I was fortunate to bypass the bad…

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Added by Stan Sher on February 9, 2011 at 9:49pm — 2 Comments

Digital Response: Email – Call – Social Media

http://www.dealeretraining.com

http://dealeretraining.com

I am amazed at the lack of creativity out there. I wonder if automotive professionals do not think of ideas or maybe they are being lazy. I mean we all know how that goes without saying in the business. The idea here is to figure out more effective methods of reaching prospects, internet, phone, and… Continue

Added by Stan Sher on February 2, 2011 at 11:14am — 2 Comments

The Power of the Follow Up

http://www.dealeretraining.com

http://dealeretraining.tumblr.com

As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there. Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have. This is either lack of training, lack of…

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Added by Stan Sher on February 2, 2011 at 10:05am — No Comments

BDC - Daily Phone Training

Old Blog I wrote from when I was Internet Director at Teddy Nissan...I still Preach This!!!

http://www.dealeretraining.com

http://dealeretraining.tumblr.com/

http://www.automotivephonetraining.com…

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Added by Stan Sher on January 12, 2011 at 10:00pm — No Comments

Do you build value?

http://www.dealeretraining.com

http://dealeretraining.tumblr.com/

I have been working in the automotive industry for over 8 years as of this month. The one thing that I felt I could always do better was build value in my presentations. When I say presentations, I am not just talking about performing a powerful walk around. I am talking about…

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Added by Stan Sher on January 12, 2011 at 9:30pm — No Comments

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