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Ralph Paglia's Blog – February 2010 Archive (18)

Opposing View: James Lentz says Toyota ‘Firmly Focused’ on Safety, Unintended Acceleration is Rare

Opposing view: ‘Firmly focused’ on safety

Unintended acceleration is rare; Toyota’s working to restore trust.

By James Lentz

For 50 years, Americans have trusted Toyota…

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Added by Ralph Paglia on February 25, 2010 at 10:30pm — 1 Comment

8th Digital Dealer; With Social Media, Your Time has Become the New Currency… How Will you Spend Yours?

8th Digital Dealer; With Social Media, Your Time has Become…
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Added by Ralph Paglia on February 25, 2010 at 10:00am — No Comments

Navigating Social Media in the Automotive Industry

Navigating Social Media in the Automotive Industry



DMEautomotive Whitepaper

Prepared by Missy Jensen…

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Added by Ralph Paglia on February 25, 2010 at 7:30am — No Comments

2010 J.D. Power Customer Service Index Study

Lexus and Hummer top 2010 J.D. Power Customer Service Index Study

2010 J.D. Power CSI Study - Click above for charts


Lexus and…
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Added by Ralph Paglia on February 24, 2010 at 6:30pm — No Comments

Search and Display Advertising Synergies



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Added by Ralph Paglia on February 24, 2010 at 7:00am — 4 Comments

DIGITAL DEALER CONFERENCE #8



It seems that the excellent 7th Digital Dealer Conference and Exposition that was held in Nashville, TN at the beginning of November 2009 is still fresh in my…

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Added by Ralph Paglia on February 23, 2010 at 2:00am — No Comments

ADP Launches Social Media and Reputation Management Solutions







Press Relea… Continue

Added by Ralph Paglia on February 22, 2010 at 1:00am — No Comments

Presentation Skills Video from Grant Cardone



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Added by Ralph Paglia on February 18, 2010 at 7:52pm — 1 Comment

DrivingSales Announces Winners of 2009 Vendor Ratings Awards

DrivingSales Announces Winners of 2009 Vendor Ratings Awards
Award Winners Received Highest Dealer Satisfaction Ratings in 9 Categories, including Websites, CRM, SEO, 3rd Party Leads, Vehicle…
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Added by Ralph Paglia on February 12, 2010 at 10:30pm — No Comments

ADP Launches Social Media and Reputation Management Solutions

ADP Launches Social Media and Reputation Management Solutions…

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Added by Ralph Paglia on February 12, 2010 at 4:00am — No Comments

Twitter Advanced Search Operators for Finding Car Buyers

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Added by Ralph Paglia on February 8, 2010 at 6:00pm — No Comments

Social Media Marketing Tools Available for Car Dealers; SocialOomph

EDITOR'S NOTE: If any readers are using this tool, I would love to hear about your experiences with it,…

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Added by Ralph Paglia on February 8, 2010 at 7:00am — No Comments

Social Media; 30 Tips for Car Dealers

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Added by Ralph Paglia on February 7, 2010 at 12:00pm — 4 Comments

Social Networking; Do You Follow The Pope?

Social Networking Comes of Age: Is it Mainstream if the Pope Does It?



Back in the 90's my daughters were in high school and their time spent on AOL Chat Rooms would compete with today's average adult Facebook user. After my divorce in 1995 my desire to explore the offline singles scene was…

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Added by Ralph Paglia on February 6, 2010 at 5:30pm — No Comments

4 Essential Traits for Social Media Success in Your Career

4 Essential Traits for Social Media Success in Your Career by Amybeth Hale



Want to know what it takes to start, and develop, a successful career path in the realm of social media? I recently had the pleasure of talking with 17 bright, enthusiastic professionals who are on… Continue

Added by Ralph Paglia on February 3, 2010 at 9:36pm — No Comments

Profit Center Approach to BDC, Internet Sales Departments and CRM

In August 2005 I had the privilege of going to work for the largest sales volume and revenue Chevrolet dealership in the world, Courtesy Chevrolet in Phoenix, AZ. Based on my previous 24 years of experience in developing

"CRM Programs" for both dealerships and car companies, I knew that effectively communicating the concept of a CRM Profit Center to Courtesy's entire management was one of my first essential objectives.



This brief… Continue

Added by Ralph Paglia on February 1, 2010 at 6:30am — No Comments

Seth Godin: Quieting The Lizard Brain

Quieting the Lizard Brain within each of Us

Source: "Quieting the Lizard Brain" by Seth Godin



How can I explain the never-ending irrationality of human behavior?



We say we want one thing, then we do another. We say we want to… Continue

Added by Ralph Paglia on February 1, 2010 at 6:00am — No Comments

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