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Rick Wuest's ADM Blog (2)

Online Live Chat. Love it? Hate it? Understand it?

I am a litte miffed. Why would a dealer not want 100% engagement of their web site visitors in real time? It's like having a salesperson on your lot 24 hrs a day seven days a week "upping" every customer and getting vital sales info from them. Are dealers afraid of the cost? Do they think it works? had a bad experience? I don't know. And that is the reason for this post. I really would like everyones opinions and thoughts (even if not the most glowing recommendations or comments) Don't get me… Continue

Added by Rick Wuest on July 8, 2010 at 2:03pm — No Comments

What are your thoughts on live online chat on your website(s)

I would love to hear your thoughts on live online chat on your websites. Do you think it is viable? Have you had or are you currently involved with a chat company? The good bad and the ugly...Somebody tell me why not every dealer in the world would not want to "talk" to every visitor on their website(s).

Thanks

Added by Rick Wuest on June 9, 2010 at 9:30am — 4 Comments

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