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Crystal Hartwell's Blog – January 2017 Archive (11)



 Gubagoo/ChatSmart presented with Top Rated award for Dealer Satisfaction in Chat Tools and Services Category


New Orleans, LA January 27, 2017 – Gubagoo/ChatSmart is the recipient of a “Top Rated” Chat Tools and Services award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards, presented at a…


Added by Crystal Hartwell on January 27, 2017 at 9:22am — No Comments

Gubagoo Launches Call RESQ: Industry-First Real-Time Access with 24/7 Coverage

Gubagoos Call RESQ technology combines the best of TalkSmarts 24/7 service with the industry-best RESQ innovation for monitoring and management.


New Orleans, LAJanuary 27, 2017 – Gubagoo, the leading provider of dealer communications solutions, today launched Call RESQ at the National Automobile Dealers Association…


Added by Crystal Hartwell on January 27, 2017 at 9:14am — No Comments

NEW REPORT: Dealerships Say Mobile Devices Save Time, but Adoption Hampered by Resistance to Change

eLEND Solutions Mobile Adoption Survey shows 60% of responding dealers are not considering using tablets in either their Sales or F&I departments.

New Orleans, LA – January 27, 2016 – Mobile devices can speed up a transaction process that the vast majority of dealerships say is too long, yet 60% of dealers not using them say they are not even considering adopting mobile tablets in their dealerships. Why?…


Added by Crystal Hartwell on January 27, 2017 at 9:10am — No Comments

Gubagoo Announces Web RESQ 2.0: Advanced Video Chat Capability and Deeper Facebook Integration

Gubagoos Web RESQ 2.0 is powerful new technology that enables advanced live or recorded video capability, as well as deeper Facebook integration for more traffic and better leads


New Orleans, LA -  January 26, 2017 – Gubagoo, the leading provider of dealer communications solutions today, at the National Automobile Dealers Association conference in New Orleans,…


Added by Crystal Hartwell on January 26, 2017 at 9:29am — No Comments

AutoID® Automates Online Lead Attribution, Providing Cross-Domain Mapping of Complete Customer Journey


New, easy-to-implement analytics give dealers a complete, real-time picture of lead attribution and digital marketing ROI from one platform, identifying lead sources as well as hot prospects, sending alerts when a prospect visits a competitors website


New Orleans, LA January 26, 2017 AutoID announces AI℠, the first web analytics tool…


Added by Crystal Hartwell on January 26, 2017 at 8:47am — No Comments

Nearly Half a Million Mishandled Phone Customers Recovered for Auto Dealers by CallSource in 2016


CallSource clients have increased call-to-appointment ratios by 20% YOY; effective lost call recapture, strong analytics and training driving increases


Westlake Village, CA January 26, 2017 CallSource, pioneers of award-winning solutions to help dealerships track, analyze and improve incoming call performance, has helped auto…


Added by Crystal Hartwell on January 26, 2017 at 8:38am — No Comments

Reviver, Creator of World’s First Digital License Plate, Secures Series A Funding


Round Co-Led by WRV and ACK Group; BOD to include John W. Thompson, chairman of Microsoft, and Nicholas Brathwaite, Managing Partner of WRV


San Francisco, CA - January 26, 2017 – Reviver, creator of the rPlate, the world’s first digital license plate, has secured $6.8 million during a Series A round. The funding round…


Added by Crystal Hartwell on January 26, 2017 at 7:11am — No Comments

New Data from PERQ Indicates Significant Lag Time Between ‘Ready-to-Buy’ Consumers on Dealership Websites and Actual Purchase


Data analyzed from over 45,000 consumer profiles offers key insights into digital consumer purchase cycle and shopping behaviors 


Indianapolis, IN – January 25, 2017 - New consumer data gathered and analyzed by PERQ shows a significant lag between the time consumers submit an online vehicle appraisal and the…


Added by Crystal Hartwell on January 25, 2017 at 8:20am — No Comments

PERQ Partners with AutoHook to Increase Website Conversion for Dealers

This partnership includes the integration of PERQ’S high-engaging FATWIN platform with AutoHook’s high-converting incentive solutions and sales match attribution data, powered by Urban Science.


Indianapolis, IN – January 18, 2017  - AutoHook, powered by Urban Science has partnered with PERQ, specialists in personalized, interactive web engagement…


Added by Crystal Hartwell on January 18, 2017 at 7:19am — No Comments

Kerrigan Advisors Represents Edmark Superstore in its Sale to Kendall Auto Group


Edmark is one of the highest volume selling dealerships in Idaho for past three years


Irvine, CA, January 17, 2017 – Kerrigan Advisors, the leading sell-side advisory firm to auto dealers in the US, represented and advised Edmark Superstore, one of Idaho's highest volume selling dealerships, in its sale to Kendall Auto Group.  The Edmark Superstore is co-owned by David Edmark and Jim Chalfant.…


Added by Crystal Hartwell on January 17, 2017 at 3:00pm — No Comments

First-Ever Interactive Digital License Plate Debuts at Detroit Auto Show’s Automobili-D

Reviver reinvents the 125-year-old metal plate as an Internet of Things, connected car platform; rPlate™ hits the road in California, Florida, Arizona and Texas in 2017, other states to follow


Detroit, MI - January 9, 2017 – The first-ever, interactive digital license plate debuts today at the North American International Auto Show (NAIAS) in Detroit during Automobili-D, a new event showcasing…


Added by Crystal Hartwell on January 9, 2017 at 6:19am — No Comments

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