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Mike Esposito's Blog – December 2015 Archive (2)

How to Reduce Employee Turnover

In the 2015 NADA Workforce Study, one of the most shocking statistics to me was that only 33% of all sales consultants hired reached their three-year service anniversary; which means that 67% of sales consultants that were hired quit within the first three years.

 

The high turnover rate among car salespeople as a whole leads many dealers to shake their heads…

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Added by Mike Esposito on December 16, 2015 at 4:33pm — No Comments

How to Create a 'Best Place to Work'

Recently Auto/Mate received a 'Best Places to Work' award from the Albany Business Review for the sixth year in a row. We have also been voted a 'Top Workplace' by the Times-Union multiple years in a row. Focusing on employee happiness has long been one my top priorities. People often ask me how I do it, but before I answer that, I'd like to explain why I do it.

 

This is a fact: your customers will never love your company unless your employees love your…

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Added by Mike Esposito on December 9, 2015 at 7:21am — No Comments

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