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Mike Esposito's ADM Blog (152)

Auto/Mate Unveils New Texting Engine for Auto Dealerships, Improving Customer Experience in Sales and Service

ALBANY, N.Y. – August 14, 2017 – Auto/Mate Dealership Systems today unveiled its new Texting engine built right into its dealership management system (DMS), allowing auto dealership personnel to quickly communicate with customers in a more effective way than with phone calls and email. Both sales and service employees can use the Texting engine for a variety of functions designed to deliver a better customer experience, sell more products and services, and…

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Added by Mike Esposito on August 14, 2017 at 7:23am — No Comments

Auto/Mate Presents "Team, Meet Technology. Technology, Meet Team" in an Automotive News Webinar

Albany, N.Y. – July 31, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito, President and CEO of Auto/Mate, will be presenting a FREE Automotive News Power Training Webinar titled "Team, Meet Technology. Technology, Meet…

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Added by Mike Esposito on July 31, 2017 at 9:11am — No Comments

Auto/Mate Integrates with Darwin Automotive F&I Platform, Providing Dealerships with Advanced Menu & Selling Solutions

Albany, N.Y. – July 17, 2017 – Auto/Mate Dealership Systems' dealership management system (DMS) is now fully integrated with Superior Integrated Solution's Darwin Automotive F&I platform. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) now have direct access to Darwin's patented F&I solution that delivers advanced menu and presentation solutions.

 

"Darwin takes the…

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Added by Mike Esposito on July 17, 2017 at 5:42am — No Comments

Auto/Mate Announces Keynote Speaker and Final Session Breakouts for its Customer User Summit

ALBANY, N.Y. – July 5th, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lisa Copeland of Lisa Copeland Global Enterprises has been chosen as the keynote speaker for its Customer User Summit on October 11-13, 2017, in San Antonio, TX. Copeland will…

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Added by Mike Esposito on July 5, 2017 at 8:00am — No Comments

Auto/Mate Releases Free eBook: The Auto Dealer's Guide to Team Building

Albany, N.Y. – June 26th, 2017 – Auto/Mate Dealership Systems announced today the release of a free eBook for download titled The Auto Dealer's Guide to Team Building. The eBook was developed to guide auto…

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Added by Mike Esposito on June 26, 2017 at 6:29am — No Comments

Auto/Mate Announces Integration of its DMS with DealerMine's 360-Degree CRM Solution, Giving Auto Dealers Actionable Data

Albany, N.Y. – June 12th, 2017 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with DealerMine, a leading automotive CRM and BDC solutions provider. Auto dealers that use both systems will benefit from the increased business intelligence that their DMS and CRM deliver via real-time data exchanges between the systems.

 

"We welcome DealerMine as an…

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Added by Mike Esposito on June 12, 2017 at 7:05am — No Comments

Dashboard Dealership Enterprises Integrates with Auto/Mate's DMS, Providing Auto Dealers with Advanced Reporting Solution

Albany, N.Y. – May 31st, 2017 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Dashboard Dealership Enterprises, a developer of high quality system products and related services to satisfy the current and emerging needs of its customers. Auto dealerships using both Auto/Mate's DMS and Dashboard's reporting…

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Added by Mike Esposito on May 31, 2017 at 8:03am — No Comments

Auto/Mate Announces Fall Customer User Summit Dates in San Antonio, TX and Issues Call for Sponsorships

ALBANY, N.Y. – May 8th, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) today announced its second national Customer User Summit, scheduled for October 11th - 13th in San Antonio, TX. The User Summit spans over three days and features breakout sessions and product experts giving in-depth training on the latest and greatest features of Auto/Mate's dealership management system (DMS).…

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Added by Mike Esposito on May 8, 2017 at 6:47am — No Comments

Times Union Names Auto/Mate a Winner of the New York Capital Region 2017 Top Workplaces Award

Auto/Mate Grabs Top Spot in Medium-Sized Companies Category

Albany, NY – April 10th, 2017 – Auto/Mate Dealership Systems announced today that it has been awarded a 2017 Top Workplaces honor by the Times Union. Auto/Mate ranked as the #1 Top Workplace in the medium-sized companies category, beating out 19 other…

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Added by Mike Esposito on April 10, 2017 at 7:02am — No Comments

Your Employee Turnover Won't Change Until This Changes

Word has it that many dealers are still having problems finding and keeping 'good' salespeople. According to the 2016 NADA Dealership Workforce Study, the average turnover rate for salespeople is 67 percent, and as high as 72 percent at non-luxury dealerships.…

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Added by Mike Esposito on April 4, 2017 at 7:43am — No Comments

Five Fun Team-Building Exercises for Your Next Sales Meeting

I'm a big advocate for sales training. I think meetings and training are important aspects of building a strong sales team. However, there's more to team building than just meetings and trainings. Sometimes your team needs to step out of their…

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Added by Mike Esposito on March 7, 2017 at 10:14am — No Comments

How to Introduce a New Technology Into Your Dealership

Every year at NADA I am amazed at the number of new and exciting technologies being introduced. Some are completely new, like virtual reality showrooms; others are upgrades to existing applications that dealers use on a daily basis, such as a CRM or DMS.…

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Added by Mike Esposito on February 14, 2017 at 8:29am — No Comments

Auto/Mate's DMS Receives DrivingSales Dealer Satisfaction Award

Auto/Mate Presented with ‘Top Rated' award for Dealer Satisfaction in Dealership Management System (DMS) Category

NADA Convention & Expo, Booth #1707…

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Added by Mike Esposito on January 27, 2017 at 9:00am — No Comments

Keiser University Selects Auto/Mate's DMS to Teach Future Dealers in Automotive Dealership Management Program

New Orleans, LA – January 27th, 2017 – Auto/Mate Dealership Systems announced today that Keiser University, based in West Palm Beach, FL, selected Auto/Mate's dealership management system (DMS) to use as part of the curriculum for its Automotive Dealership Management program. The…

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Added by Mike Esposito on January 27, 2017 at 5:27am — No Comments

Why Your Star Performers Shouldn't Automatically Become Managers

It's a pretty common scenario; your best performing salesperson also happens to be ambitious. A management position opens up and the salesperson lobbies hard. It's difficult to deny this person; they've worked hard and made your dealership a lot of money. So do you automatically promote…

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Added by Mike Esposito on January 18, 2017 at 6:28am — No Comments

Auto/Mate Announces Updates to Fixed Ops Suite, Including VIN Scan and myCarfax.com Service Shop Integration

Albany, N.Y. – January 17th, 2017 – Auto/Mate Dealership Systems announced today the addition of two feature updates to its dealership management system (DMS) Fixed Ops Suite. The new features are designed to increase efficiencies and revenue in auto dealership service departments and will be demoed at Auto/Mate's booth #1707 at the NADA Convention & Expo in New Orleans, LA.

 …

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Added by Mike Esposito on January 17, 2017 at 6:13am — No Comments

Auto/Mate's DMS Integrated with DealerOps Platform; Giving Auto Dealers Actionable Insight Into Enterprise Analytics

Albany, N.Y. – December 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with the DealerOps Platform, expanding auto dealers' actionable insight into their enterprise-wide analytics. Dealerships that use both vendors' solutions will now receive automatic and seamless updates from their Automotive Management Productivity Suite (AMPS) software into their…

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Added by Mike Esposito on December 19, 2016 at 5:53am — No Comments

How to Turn Employee Setbacks into Comebacks

When employees make mistakes or seem to be harboring a bad attitude, what's a leader to do? Yell at them, write them off or fire them? Or, do you try to turn their setback into a comeback?…

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Added by Mike Esposito on December 15, 2016 at 9:15am — No Comments

Auto/Mate Names Patrick Reilly as New Head of Marketing

Albany, N.Y. – December 5th, 2016 – Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team as the new Head of Marketing. Reilly brings more than 25 years professional experience in marketing research, advertising, branding and strategy for…

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Added by Mike Esposito on December 5, 2016 at 5:19am — No Comments

Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships

DMS Designed By Car People For Car PeopleTM Remains #1 in Customer Satisfaction

Albany, N.Y. – November 21st, 2016 – Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience working in car dealerships. Auto/Mate's dealership management system (DMS) software was Designed By Car People For Car…

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Added by Mike Esposito on November 21, 2016 at 7:38am — No Comments

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