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Mike Esposito's ADM Blog (134)

Auto/Mate Names Patrick Reilly as New Head of Marketing

Albany, N.Y. – December 5th, 2016 – Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team as the new Head of Marketing. Reilly brings more than 25 years professional experience in marketing research, advertising, branding and strategy for…

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Added by Mike Esposito on December 5, 2016 at 5:19am — No Comments

Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships

DMS Designed By Car People For Car PeopleTM Remains #1 in Customer Satisfaction

Albany, N.Y. – November 21st, 2016 – Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience working in car dealerships. Auto/Mate's dealership management system (DMS) software was Designed By Car People For Car…

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Added by Mike Esposito on November 21, 2016 at 7:38am — No Comments

Don't Pay Overtime! 9 Tips to Boost Employee Productivity

On December 1st the Fair Labor Standards Act (FLSA) goes into effect. Most dealers have by now identified employees that make less than $47,476 and therefore will be eligible for overtime pay. And most dealers have already decided how…

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Added by Mike Esposito on November 8, 2016 at 8:56am — No Comments

Auto/Mate Wins "Best Places to Work" Award for Seventh Straight Year

Albany, N.Y. – November 7th, 2016

Auto/Mate Dealership Systems has been recognized as one of the 36 “Best Places to…

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Added by Mike Esposito on November 7, 2016 at 5:21am — No Comments

Seven Tips for Promoting Community Involvement

You've probably heard the term "Doing good is good for business." Many studies support this statement. Companies that become involved in their communities and support good causes enjoy tangible benefits, including:…

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Added by Mike Esposito on October 11, 2016 at 7:17am — 2 Comments

Auto/Mate Integrates Fixed Ops Suite with Singlethread Text-Message Platform, Improving Auto Dealers' Service Communications

Albany, N.Y. – October 10th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Singlethread, an industry-leading service department text-message platform. Auto/Mate's auto dealer customers now have the option to implement Singlethread's messaging tool to communicate with service customers and have all records saved in each contact in the…

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Added by Mike Esposito on October 10, 2016 at 7:25am — No Comments

Auto/Mate's National Customer User Summit was Largest Yet with Dozens of Events for Auto Dealer Attendees

Albany, N.Y. – September 27th, 2016 – Auto/Mate Dealership Systems announced today that its National Customer User Summit was its largest yet, spanning two full days and offering many new events, classes and workshops for the auto dealership employees and managers who attended. This year's User Summit was held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center.…

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Added by Mike Esposito on September 27, 2016 at 7:35am — No Comments

Auto/Mate Announces Integration of DMS with QuickScreen from 700Credit, Providing Auto Dealers with Prescreen Access to Consumer Credit Profiles

Albany, N.Y. – September 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with QuickScreen from 700Credit, a prescreening tool that allows auto dealers to instantly access customers' credit profiles, right from within their CRM. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) and 700Credit's…

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Added by Mike Esposito on September 19, 2016 at 6:55am — No Comments

Why You Should Test, Hire and Fire For Attitude

Imagine two candidates for a sales position. One has a great attitude and great people skills, but doesn't have the greatest sales record. The other candidate could sell snow to an Eskimo, but has a prima donna attitude and an obnoxious personality. Who would you hire?…

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Added by Mike Esposito on September 15, 2016 at 7:24am — No Comments

Auto/Mate Integrates DMS with Traffic Control, Improving Auto Dealers' Sales, Lead and Employee Activity Management

Albany, N.Y. – September 12th, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with Traffic Control's customer relationship management (CRM), Internet lead management (ILM) and employee activity management (EAM) systems. Dealers using both Auto/Mate and Traffic Control solutions will benefit from the enhanced sales, lead and productivity…

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Added by Mike Esposito on September 12, 2016 at 6:13am — No Comments

Auto/Mate Completes Integration with Dominion Sales Center CRM, Enhancing Actionable Customer Insight for Auto Dealers

Albany, N.Y. – August 22nd, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with the award-winning Dominion Dealer Solutions’ Sales Center CRM. Dealers using both Auto/Mate and Dominion’s automotive solutions will benefit from enhanced customer insight expedited by real-time updates of customer, vehicle, service and deal information in both systems.

 

"In today's competitive and fast-moving environment, it's…

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Added by Mike Esposito on August 22, 2016 at 7:39am — No Comments

What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers…

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Added by Mike Esposito on August 18, 2016 at 8:09am — No Comments

Auto/Mate Integrates DMS with Unotifi, Expanding Auto Dealers' Mobile Relationship Marketing and Customer Retention Abilities

Albany, N.Y. – August 15th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Unotifi, a pioneer in mobile relationship marketing and customer retention for auto dealers.

 

Benefits to dealers using both Auto/Mate's DMS and Unotifi solutions include increased data gathering and intelligence about a dealership's customers, the ability to…

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Added by Mike Esposito on August 15, 2016 at 6:30am — No Comments

10 Warnings Signs Your Dealership's Culture is Toxic

Company culture is a hot topic recently, and with good reason. Companies with a great workplace culture enjoy increased employee and customer retention rates, as well as higher profits.…

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Added by Mike Esposito on July 14, 2016 at 11:17am — No Comments

Auto/Mate Announces Speakers and Presentations for the 2016 National Customer User Summit

Albany, N.Y. – June 20th, 2016Auto/Mate Dealership Systems today announced the full agenda of speakers and presentations for its National Customer User Summit to be held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. All sessions offer practical "how to" advice from vendors that integrate with Auto/Mate's dealership management system (DMS), and/or actionable strategies that attendees can take home to…

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Added by Mike Esposito on June 20, 2016 at 9:32am — No Comments

Has Your Dealership Embraced Mobile Tablets?

Are employees in your dealership using mobile tablets in service, sales and/or F&I departments?

Despite much interest and even hype surrounding usage of mobile tablets in the dealership, the reality is that fewer than 50% of dealerships currently use or plan to use…

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Added by Mike Esposito on June 9, 2016 at 1:30pm — No Comments

How to Create a Culture of Health for Happy, Productive Employees



Are you looking for ways to improve employee productivity and boost morale? Consider creating a culture of health in your dealership.

 

Many studies show the correlation between healthy employees and higher productivity. Research from the Health Enhancement Research Organization (HERO), Brigham Young University and the Center for Health Research at Healthways…

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Added by Mike Esposito on May 12, 2016 at 9:41am — No Comments

Auto/Mate Releases Free eBook: The Auto Dealer's 10-Step Guide to Using Mobile Tablets in Service, Sales and F&I

Albany, N.Y. – April 25th, 2016Auto/Mate Dealership Systems announced today that it is releasing a free eBook for download, titled The Auto Dealer's 10-Step Guide to Using Mobile…

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Added by Mike Esposito on April 25, 2016 at 7:01am — No Comments

Auto/Mate Receives a “Top Workplaces” Award for the Fifth Consecutive Year from The Times-Union

Albany, N.Y. – April 19th, 2016 – Auto/Mate Dealership Systems announced today that it has received a "Top Workplaces" award from the Albany Times-Union for the fifth consecutive year.…

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Added by Mike Esposito on April 19, 2016 at 4:30am — No Comments

Auto/Mate Introduces New Streamlined and Intuitive Payroll Application for Auto Dealerships

Albany, N.Y. – March 22nd, 2016Auto/Mate Dealership Systems today introduced a completely redesigned payroll application for auto dealers, located within the Accounting Suite of its dealership management system (DMS). The new payroll application includes a host of new features that streamline and expedite the payroll process.

 

"We asked our customers and prospects what their biggest challenges were when they process payroll, then…

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Added by Mike Esposito on March 22, 2016 at 7:44am — No Comments

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