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Mike Esposito's ADM Blog (182)

Auto/Mate Sets Dates for the 2019 National Customer User Summit in Nashville, TN

ALBANY, N.Y. – March 18, 2019 – Auto/Mate Dealership Systems today announced that its 2019 National Customer User Summit will be held Wednesday, October 23 - Friday, October 25 in Nashville, TN.  Additionally, Auto/Mate has issued a call for sponsorships from Open/Mate partners and other industry vendors. The User Summit spans three days and offers Auto/Mate customers the opportunity to network, attend in-depth training…

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Added by Mike Esposito on March 18, 2019 at 5:15am — No Comments

Auto/Mate Integrates DMS with GoMoto Virtual Service Advisor Platform

Albany, N.Y. – February 25, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto's Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led, check-in process.

 

"Consumers are…

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Added by Mike Esposito on February 25, 2019 at 6:22am — No Comments

Auto/Mate Expands Sales & Marketing Teams; Alan Heaton Promoted to Vice President, Sales

Albany, N.Y. – February 12, 2018 – Auto/Mate announced today it has re-structured and expanded its sales and marketing teams. Alan Heaton, former National Sales Manager, has been promoted to vice president, sales. Michael Siomacco, former regional sales manager, is now East Coast district sales manager and John Everhart, former regional sales manager, is now West Coast district sales manager.

 

In his new role, Heaton will be responsible for growing and…

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Added by Mike Esposito on February 12, 2019 at 7:52am — No Comments

Auto/Mate Achieves NPS Score of +59

Net Promoter Score is nearly 2X industry average,

indicating overwhelming customer loyalty among auto dealers

Albany, N.Y. – February 4, 2018 – Auto/Mate has achieved a Net Promoter Score (NPS) of +59 on its 2018 customer loyalty survey conducted in Q4 2018. This score places Auto/Mate above some of the most respected brands in the world and is nearly double the software industry…

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Added by Mike Esposito on February 4, 2019 at 7:41am — No Comments

Auto/Mate Completes DMS Integrations with Jaguar Land Rover

Albany, N.Y. – January 26, 2018 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with Jaguar Land Rover's (JLR) dealer communications platform. The interfaces allow JLR franchise dealerships to expedite critical transaction processes to and from the manufacturer, while significantly reducing data errors.

 

"These integrations streamline OEM communications and will save JLR dealers…

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Added by Mike Esposito on January 26, 2019 at 5:44am — No Comments

Auto/Mate Releases eDEAL™️ Signature Capture and eSign for Cashiering

New features allow auto dealers to collect and store digitally signed documents,

streamlining F&I and fixed ops processes

Albany, N.Y. – January 7, 2018 – Auto/Mate Dealership Systems has released its eDEAL™ Signature Capture feature, a digital contracting tool that allows F&I managers to easily capture signatures, store electronically signed documents and email digital…

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Added by Mike Esposito on January 7, 2019 at 6:05am — No Comments

Auto/Mate's Dave Druzynski Presents Workplace Harassment Prevention Workshop at NADA 2019

Albany, N.Y. – January 2, 2018 – In today's age of social media, Weinstein and the #MeToo movement, dealers can't afford to be passive about workplace harassment. At the upcoming NADA Convention & Expo, Auto/Mate's Chief People Officer Dave Druzynski will present the legal and monetary repercussions of a harassment claim, and offer best practices and training recommendations to prevent a claim from happening in the first place.

 

"Nowadays, harassment…

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Added by Mike Esposito on January 2, 2019 at 7:15am — No Comments

Auto/Mate’s User Summit Draws Record Number of Customer Attendees and Sponsors

Albany, N.Y. – November 19, 2018 – Auto/Mate’s annual User Summit in San Antonio was its most successful to date. The three-day event offered 145 Auto/Mate customers a variety of workshops, presentations, and training sessions designed to help them better utilize their dealership management system (DMS) and increase productivity. Representatives from seventeen exhibitors and sponsors also attended the event,…

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Added by Mike Esposito on November 19, 2018 at 5:57am — No Comments

Auto/Mate Wins "Best Places to Work" Award in New York’s Capital Region

ALBANY, N.Y. – November 12, 2018 – Auto/Mate Dealership Systems announced today it has been named one of the "Best Places to Work" in New York's Capital Region by the Albany Business Review. Auto/Mate is one of 12 companies honored in the “large companies” category with more than 150 employees. This is the ninth consecutive year that Auto/Mate has received the award.

 

“After nine years we don't take this award for granted. We are dedicated to creating…

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Added by Mike Esposito on November 12, 2018 at 5:26am — No Comments

Auto/Mate Announces Integration with Kelley Blue Book

Albany, NY – November 5, 2018​ – Auto/Mate Dealership Systems today announced the integration of its DMS with Kelley Blue Book® Values. Auto/Mate customers no longer have to visit another website or utilize a separate application to calculate the value of a vehicle. Kelley Blue Book Values for new vehicles include Invoice, MSRP and New Car Fair Purchase Price. Kelley Blue Book Values for trade-in vehicles include Typical Listing Price, Used Car Fair Purchase Price, Lending…

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Added by Mike Esposito on November 5, 2018 at 4:00am — No Comments

Auto/Mate Integrates DMS with DocuBizz

Invoice workflow solution streamlines accounts payable processes in auto dealerships

Albany, NY – October 15, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with DocuBizz, experts in automated invoice workflow solutions. Auto/Mate customers can now streamline their accounts payable process with DocuBizz’s intelligent and intuitive workflow solution.

 

"DocuBizz is an…

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Added by Mike Esposito on October 15, 2018 at 6:46am — No Comments

WardsAuto Named as Media Partner for Auto/Mate’s National Customer User Summit; Larry Schlagheck to Keynote

Albany, N.Y. – October 8, 2018 – Auto/Mate Dealership Systems today named WardsAuto, a global leader in automotive intelligence, as media partner for its upcoming User Summit. Additionally, WardsAuto Managing Director Larry Schlagheck will be the keynote speaker at the event to be held Nov. 7-9 in San Antonio, TX.

 

"WardsAuto has been a respected publication in the auto industry for many years,…

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Added by Mike Esposito on October 8, 2018 at 8:35am — No Comments

Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores

Albany, NY – September 17, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Kimoby, a leading provider of web-based communications solutions. Auto/Mate customers now have the opportunity to use Kimoby’s advanced texting, multimedia messaging and mobile payment platform.

 

"Kimoby allows dealers to communicate more effectively with service customers by leveraging their customers’ preferred communication channel,"…

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Added by Mike Esposito on September 17, 2018 at 6:54am — No Comments

Auto/Mate Integrates DMS with ProMax, Helping Dealers to Streamline Lead Generation and Sales Process

Albany, NY – August 27, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with ProMax, a leading supplier of retail automotive CRM/ILM, desking, credit and compliance software. Dealers using both Auto/Mate and ProMax solutions will benefit from the enhanced sales, lead, marketing and productivity management tools available through real-time data exchanges between the two systems.

 

"ProMax is a proven, award-winning…

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Added by Mike Esposito on August 27, 2018 at 8:48am — No Comments

Auto/Mate Announces DMS Integration with Vitu, Helping Dealers Streamline Tax, Title and Registration Processes

Albany, NY – June 18, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Vitu, Motor Vehicle Software Corporation’s (MVSC) market-leading national electronic tax, title and registration platform for automotive dealerships (known as “DMVdesk” in California). Through its integration program, Open/Mate, Auto/Mate customers who use the Vitu platform can now perform processes in real-time – such as pull…

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Added by Mike Esposito on June 18, 2018 at 7:50am — No Comments

Auto/Mate Integrates with Quik Video, Helping Dealers Improve Service Customer Retention and Satisfaction

Albany, NY – June 4, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Quik Video, a provider of video technology to dealership service departments. With the addition of Quik Video, Auto/Mate customers have the option to create and send videos that can change multi-point inspection (MPI) identified work into MPI sold work, while…

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Added by Mike Esposito on June 4, 2018 at 6:19am — No Comments

Auto/Mate Announces Dates for its National Customer User Summit in San Antonio, TX; Issues Call for Sponsorships

ALBANY, N.Y. – May 14, 2018 – Auto/Mate Dealership Systems (http://www.automate.com) today announced dates for its national Customer User Summit, scheduled for Nov. 7-9, 2018 in San Antonio, TX. The User Summit spans three days and features breakout sessions offering in-depth training on how to get the most out of Auto/Mate's dealership management system (DMS).

 

"This event offers our customers a great opportunity to ask…

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Added by Mike Esposito on May 14, 2018 at 7:41am — No Comments

Auto/Mate Integrates DMS with Dealer Wizard’s Database Intelligence Solutions for Auto Dealerships

Albany, NY – April 23, 2018​ – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Dealer Wizard, a provider of database intelligence solutions for auto dealerships. Dealerships that use both Auto/Mate’s DMS and Dealer Wizard’s suite of equity mining, performance metrics and service drive solutions will benefit from the real-time data exchange between the two…

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Added by Mike Esposito on April 23, 2018 at 6:15am — No Comments

The Times Union Names Auto/Mate a Winner of the Albany 2018 Top Workplaces Award and Special Award for Managers

Albany, NY – April 16, 2018​ – Auto/Mate Dealership Systems announced today that it has been awarded a 2018 Top Workplaces honor by the Times Union. Auto/Mate ranked as a Top Workplace in the midsize category,…

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Added by Mike Esposito on April 16, 2018 at 7:30am — No Comments

Auto/Mate Adds Credit Card Processing from Worldpay

Albany, NY – April 9, 2018​ – Auto/Mate Dealership Systems has added a new Credit Card Processing feature to its dealership management system (DMS). Credit Card Processing from Worldpay (formerly Vantiv) integrates the Worldpay credit card device and merchant services into Auto/Mate’s Cashiering features in its Parts, Service and General Cash…

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Added by Mike Esposito on April 9, 2018 at 7:29am — No Comments

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