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Jim Leman's ADM Blog (25)

LotPop Reports Auto Dealerships Using its Remote Internet Services are Halving Used Car Aging and Boosting Internet Sales Up to 200 Percent in First 90 Days

OLATHE, KS, April 25, 2014 – LotPop, which provides offsite contract management of a dealership’s virtual Internet processes, reports delivering significant sales performance gains by dealerships using its online inventory monitoring and Internet sales services. 

LotPop dealerships are seeing their average used car age drop almost in half and up to a 200 percent increase in Internet sales. Internet closing percentages are increasing by 3-4…

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Added by Jim Leman on April 29, 2014 at 11:58am — No Comments

Volvo to Integrate Xtime into its New Connected Car Platform, Sensus Connect

REDWOOD SHORES, Calif. — Jan. 10, 2014 —Xtime, the leading cloud-based customer retention platform for automotive manufacturers and dealer service departments, today announced that Volvo Cars of North America will integrate Xtime ServiceTelematics into Volvo’s Connected Car platform, Sensus Connect.

At the 2014 International CES®, Volvo launched Sensus Connect, the automaker’s latest on-board infotainment, navigation…

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Added by Jim Leman on January 10, 2014 at 1:23pm — No Comments

Service Customers Want Transparency, Control

Wards Dealer Business - Competitive prices and fixing it the first time are important to dealership service department customers. Yet, service that stops there falls short of building loyalty.

What customers also want from their dealership are transparency, choice and control, say fixed-operations experts and dealers.

“In fixed operations for …

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Added by Jim Leman on October 14, 2013 at 8:14am — No Comments

If Grilled Cheese Ruled the World

By Boyd Warner, AutoAlert

Sometimes, in our multitask-focused world, simplicity gets lost. New bells and whistles add zip as well as complexity, but often achieve the same results available from a simpler, easier approach. Such innovation might even put progress in reverse. Consider the following:

  • Automated operators:

    Is a “Press one if…” easier and simpler for a consumer than a live human answering and directing…
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Added by Jim Leman on July 18, 2013 at 12:30pm — No Comments

Innovations Expected to Reshape Dealerships

From self-driving cars in the service lane to paper-free processes, get ready to embrace the auto dealership of tomorrow. In many cases, tomorrow is already here.

Some auto makers and suppliers are experimenting with autonomous vehicles. When they hit the market, will they drive themselves to the dealership after onboard telematics systems signal it’s time for service?

More…

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Added by Jim Leman on May 10, 2013 at 7:30am — No Comments

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