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Jim Leman's Blog – July 2013 Archive (1)

If Grilled Cheese Ruled the World

By Boyd Warner, AutoAlert

Sometimes, in our multitask-focused world, simplicity gets lost. New bells and whistles add zip as well as complexity, but often achieve the same results available from a simpler, easier approach. Such innovation might even put progress in reverse. Consider the following:

  • Automated operators:

    Is a “Press one if…” easier and simpler for a consumer than a live human answering and directing…
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Added by Jim Leman on July 18, 2013 at 12:30pm — No Comments

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