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Jim Leman's ADM Blog (22)

First Impressions and the Sales Funnel

The new sales funnel is engaging potential buyers well before they walk in the store...

It begins the moment consumers become aware of their needs, and then they connect the solution with your business, says Jim Maxim, Jr., President of…

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Added by Jim Leman on October 5, 2017 at 2:00pm — No Comments

Dealers Flock to Digital Dealer 22 to Demo ForeverCar’s Innovative Vehicle Service Contract Sales Tool

CHICAGO, IL, April, 04, 2017 – Vehicle service contracts remain important revenue generators for auto dealers. They provide useful safety and budget protection benefits for consumers that purchase them for new and used cars. VSC closing rates average 35-40%; exclude lease and cash customers who don’t buy service contracts and that’s a lot of opportunities that dealers are leaving on the table.…

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Added by Jim Leman on April 4, 2017 at 12:36pm — No Comments

Self-Serve Portal Sells and Finances Higher Mileage VSCs Without F&I Lifting a Finger

By Brooke Fernandez

 

Radical dealership technology should automatically engage and satisfy customers. It should increase business through traditional and new channels – all along the customer’s purchase journey. It must generate income and repeat business 24/7 without requiring hands-on staff time.

 …

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Added by Jim Leman on March 31, 2017 at 9:01am — No Comments

Vroom, Red McCombs Use DealerDoc, the Complete Solution for Out-Of-State Vehicle Titling & Registration, to Simplilfy Buying for Millennial and Military Customers

  PLANO, TX, January 9, 2017 – DealerDoc, the solution for out-of-state titling made easy, said today its one-stop online process helps new and used car dealers capture more business from millennial-aged buyers wanting to buy…

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Added by Jim Leman on January 9, 2017 at 7:00am — No Comments

New ForeverCar™ Dealer-Branded Extended Service Contract Portal Raises Bar for Customer Satisfaction; Innovation Monetizes Old Leads to Drive New Sales, Service, and Retention

Digital Vehicle Service Contract (VSC) technology provider ForeverCar™ announced today its new dealer-branded VSC sales platform to help dealers sell protection products for buyers of older, higher mileage vehicles while helping dealers recapture “lost” VSC opportunities from prior lead…

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Added by Jim Leman on December 28, 2016 at 12:30pm — No Comments

LotPop Releases Inventory Scoring System, LotScore, Focuses Used Car Managers on Top Metrics that Drive Retail Margin

Olathe, KS, November 15, 2016 – LotPop, the virtual dealership management team for franchised new car and independent used car dealerships, announced today LotScore powered by LotPop, a weekly report of a dealers’ top inventory, market and pricing indicators to help drive more used car sales at higher margins. 

LotScore will challenge dealers to question how they traditionally look at inventory management. 

“Dealers using inventory management systems have access to so…

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Added by Jim Leman on November 15, 2016 at 1:26pm — No Comments

USED CAR WEEK - CPO Merchandising Samplers - Booth 210

USED CAR WEEK - Drop by Wheel's Automotive Dealer Supplies, Booth 210, for your 25% off truly unique & innovative vehicle marketing products, signs, banners & more! Also, enter to win one of three $500 Wheel's gift cards towards your store's CPO & vehicle merchandising needs as well…

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Added by Jim Leman on October 13, 2016 at 1:29pm — No Comments

Flagmaster 360 from Wheel’s Auto Holds Flags Open so Marketing and Branding Remain Readable in Blustery Winds – or No Wind at All!

Wheel’s Automotive Dealer Supplies Inc. announced today its revolutionary Flagmaster 360, a new display design that holds flags and banners open in all weather conditions. Wheel’s is North America’s most renowned experts in innovative marketing products for automotive retailers. 

Flagmaster 360 rotates 360-degrees on square or round poles, without the need for shock cords. More…

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Added by Jim Leman on August 2, 2016 at 7:39am — No Comments

SurgeCurve™Launches, Seeks 12 More Dealers for Beta Sites to Experience Online ‘Meet the Sales Team’ Video Engagement Engine that Maximizes Conversions

Unique social engine lets shoppers select, build common ground with sales associate of choice before store visit

TAMPA, FLA, June 28, 2016 –…

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Added by Jim Leman on June 28, 2016 at 6:58am — No Comments

Dry Erase Reusable Hang Tag Saves Money to Merchandise Inventory

Added by Jim Leman on May 18, 2016 at 11:51am — No Comments

Digital F&I is a Competitive Equalizer

by Jim Maxim, Jr.

As the teams take the field, the commentators review their attributes, experience, and record. And although each player is unique, one cannot help but to compare their stats against their competition.

 

So, how well does your F&I department stack up? Although different dealerships deal with particular limitations, the public dealership groups’ results can provide a useful comparison. New-car PVR for late 2015 ranged from $1,189 to…

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Added by Jim Leman on May 3, 2016 at 11:24am — No Comments

That Darn Recall Refrain Sticks in My Mind and I Can't Get it Out!

'Number Nine' is a repeating lyric in Revolution 9, a "song" on the Beatle's 1968 White Album. It's a mind-numbing little loop, which reminds me of a numbing, repeating refrain we're being continually exposed to today.…

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Added by Jim Leman on February 23, 2016 at 12:49pm — No Comments

Army veteran's discipline cuts used-car recon time in half

An Army vet cut vehicle reconditioning time in half at three Greenway Automotive dealerships in Orlando, which sped inventory to turn and slashed costs, by creating and adhering to strict standards and procedures.

Full story: …

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Added by Jim Leman on January 4, 2016 at 8:11am — No Comments

InfoGraphic - 5 Recon BEST PRACTICES to Adopt Now

Added by Jim Leman on December 10, 2015 at 1:13pm — No Comments

F&I Without F&I Office

Jim Leman | WardsAuto

Twelve years ago, dealer Lou Bregou engineered the F&I department, but not its function, out of the dealerships he manages as part of Driver’s Village…

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Added by Jim Leman on November 24, 2015 at 1:14pm — No Comments

Rapid Recon CEO McGinn Shares 5 Tips for Reducing Used Car Time-to-Market

The most productive reconditioning department runs like an assembly line, using defined processes, timed steps, and streamlined communications to produce more output, eliminate waste, and get buyers looking at cars online and on the lot five to 10 days sooner, notes Dennis McGinn, CEO of Rapid Recon…

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Added by Jim Leman on November 10, 2015 at 6:00am — No Comments

4 Disruptive Strategies from Acquisition to Frontline to Smarten Used Car Ops

Want to sell more used cars and earn higher grosses? Here’s the simple, two-point solution: Reduce vehicle acquisition costs and get them reconditioned faster. 

“Margin compression in used car operations means dealers must disrupt old…

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Added by Jim Leman on October 29, 2015 at 6:30pm — 2 Comments

LotPop Reports Auto Dealerships Using its Remote Internet Services are Halving Used Car Aging and Boosting Internet Sales Up to 200 Percent in First 90 Days

OLATHE, KS, April 25, 2014 – LotPop, which provides offsite contract management of a dealership’s virtual Internet processes, reports delivering significant sales performance gains by dealerships using its online inventory monitoring and Internet sales services. 

LotPop dealerships are seeing their average used car age drop almost in half and up to a 200 percent increase in Internet sales. Internet closing percentages are increasing by 3-4…

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Added by Jim Leman on April 29, 2014 at 11:58am — No Comments

Volvo to Integrate Xtime into its New Connected Car Platform, Sensus Connect

REDWOOD SHORES, Calif. — Jan. 10, 2014 —Xtime, the leading cloud-based customer retention platform for automotive manufacturers and dealer service departments, today announced that Volvo Cars of North America will integrate Xtime ServiceTelematics into Volvo’s Connected Car platform, Sensus Connect.

At the 2014 International CES®, Volvo launched Sensus Connect, the automaker’s latest on-board infotainment, navigation…

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Added by Jim Leman on January 10, 2014 at 1:23pm — No Comments

Service Customers Want Transparency, Control

Wards Dealer Business - Competitive prices and fixing it the first time are important to dealership service department customers. Yet, service that stops there falls short of building loyalty.

What customers also want from their dealership are transparency, choice and control, say fixed-operations experts and dealers.

“In fixed operations for …

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Added by Jim Leman on October 14, 2013 at 8:14am — No Comments

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