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SUSAN HAIR's ADM Blog (35)

WOMENCERTIFIED

Are any of these on your list this year? Chances are, you’d like to achieve at least one of these in 2011. Here are some tips to attaining your goals in a realistic and cost-efficient way!

1. Set direct, specific goals instead of general ones.

“Lose weight” and “exercise more” are such vague goals—you won’t stick to these goals if you don’t set some parameters. Every year…
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Added by SUSAN HAIR on July 6, 2011 at 9:22am — No Comments

WOMENCERTIFIED.COM

 

WomenCertified® Launches Dealer Recognition Program with Research Powered by JD Power & Associates

WomenCertified® has launched a Dealer Recognition Program, with research powered by J.D. Power and Associates.



FOR IMMEDIATE RELEASE



...PRLog (Press Release) –…
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Added by SUSAN HAIR on April 18, 2011 at 6:03am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078~Communication

Home : Live Better AND Save Money with your New Year’s Resolutions

Live Better AND Save Money with your New Year’s Resolutions

By WomenCertified®

According to the US government, the most popular New Year’s Resolutions Americans make are Drink Less Alcohol, Get a Better Education, Get a Better Job,…

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Added by SUSAN HAIR on December 20, 2010 at 9:50pm — No Comments

Auto Remarketing | J.D. Power Says Customer Treatment at Store More Important than Price

J.D. Power and Associates unveiled its 2010 U.S. Sales Satisfaction Index Study on Wednesday, and the automaker that earned the best buyer satisfaction score among luxury brands was Jaguar, while Mini earned this distinction among mass market brands.


This marked the third straight time Jaguar has been honored as the top luxury make in terms of satisfying customers.



Scores are calculated based on the following elements (with their weighted importance in…
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Added by SUSAN HAIR on November 22, 2010 at 6:30am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

Philip Zelinger, the President of Ad Agency Online, L.L.C. and the host of the automotive advertising resource / networking portal http://AdAgencyOnline.Net, will be reviewing WomenCertified® on the portal's blog talk radio station -- WAAOL, All Automotive Advertising News All The Time. Philip will be interviewing the President/C.E.O. of WomenCertified®, Delia Passi, on his Automotive Advertising Experts blog talk radio show scheduled to air on Friday,… Continue

Added by SUSAN HAIR on November 15, 2010 at 6:20am — No Comments

Happy Holidays!!!!!~~~~~

When possible, send a short, handwritten card thanking each client for the opportunity of doing business with them. If that isn’t possible, have a card pre-made and sign your name—but the more personal you make the note, the better.





Not sure what to say? We suggest, “During this time of Thanksgiving, I want to express my deep appreciation for very special clients like you.” Keep it simple and direct!





Send your most loyal clients a special thank you gift, coupon… Continue

Added by SUSAN HAIR on November 10, 2010 at 7:01am — No Comments

WomenCertified~November***********

This is the month to

Give Thanks!



With Thanksgiving celebrated in October in Canada and in November in the US, ‘tis the season for giving thanks.



Even though times are tough for many people, there are still certainly many blessings and good fortune to be thankful for this year. Whether your family, your health, your prosperity or your job tops your list, be sure to take a moment to extend your thanks to your clients and customers for their business and… Continue

Added by SUSAN HAIR on November 9, 2010 at 6:55am — No Comments

WOMENCERTIFIED~ARTICLE BY DELIA PASSI

This is the month to Shift Into High Gear on Service!



Long lines, picked over selection, harried employees, tired associates – those are the expectations many shoppers have this time of year, no matter where they shop. And the added pressure to buy during the holiday season can be a major turnoff, as shoppers know that sales associates are often under pressure to meet end-of-year sales goals. GET CERTIFIED! SUSAN HAIR 561-309-7078



No wonder some people really have to work… Continue

Added by SUSAN HAIR on November 8, 2010 at 6:00am — No Comments

WOMENCERTIFIED~ARTICLE BY DELIA PASSI

WomenCertified® receives positive feedback from satisfied customers

A satisfied customer gives a positive testimonial about WomenCertified dealership Rivershore Chrysler in Kamloops, Canada



FOR IMMEDIATE RELEASE



PRLog (Press Release) – Dec 06, 2010 – WomenCertified® is a training and certification program designed to help businesses achieve higher standards of sales and customer service for their customers.



According to founder Delia Passi, tailoring… Continue

Added by SUSAN HAIR on November 8, 2010 at 6:00am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

Who is the authority behind the WomenCertified seal of approval?

Delia Passi, the leading women's consumer advocate, author and leading expert on the women consumer and former publisher

of Working Mother and Working Woman magazines teamed up with the Wharton School of Business to conduct a

groundbreaking gender based retail satisfaction national study. Our findings helped us define the standards that

every WomenCertified business must maintain to earn your trust and your… Continue

Added by SUSAN HAIR on November 5, 2010 at 5:09am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

Who is the authority behind the WomenCertified seal of approval?

Delia Passi, the leading women's consumer advocate, author and leading expert on the women consumer and former publisher

of Working Mother and Working Woman magazines teamed up with the Wharton School of Business to conduct a

groundbreaking gender based retail satisfaction national study. Our findings helped us define the standards that

every WomenCertified business must maintain to earn your trust and your… Continue

Added by SUSAN HAIR on November 2, 2010 at 10:14am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

WomenCertified® is on a mission to help women make smarter choices!

WomenCertified businesses are invited to participate in our award winning training

program designed to teach professionals how to exceed the needs of women

customers. Following our extensive training and testing they can use the

WomenCertified Seal of Approval to help you identify them as a business you can

trust to deliver a better customer service. Our goal is to help sales and… Continue

Added by SUSAN HAIR on November 2, 2010 at 10:08am — No Comments

WOMENCERTIFIED PROGRAM

WomenCertified definitely changed the way I interact with women customers and taught me about the women's shopping process—how they spend more time looking into it, and how I have to be more sensitive in how I treat them… And it's working. A couple came in recently and the woman said, 'We came back to buy from you because you are th...e only person who shook my hand and treated us as a couple.'"
~Scott Hall, Mike's Famous Harley-DavidsonSee More

Added by SUSAN HAIR on November 2, 2010 at 7:30am — No Comments

WOMENCERTIFIED COMMITMENT~SUSAN HAIR

JM Lexus prides itself on its commitment to the customer and providing world-class customer service. WomenCertified is an important addition to our many efforts to deliver an extraordinary buying and ownership experience to our customers every day."
~Jim Dunn, JM Lexus

CALL SUSAN HAIR 561-309-7078

Added by SUSAN HAIR on November 2, 2010 at 7:30am — No Comments

WOMENCERTIFIED~SUSAN HAIR

Pace BMW is proud to participate in the WomenCertified® program, which aims to give women car-buyers the tools they need to buy or lease a new or preowned car with ease and comfort.

All DCH Auto Group BMW dealers maintain active membership in this organization. We fully believe in giving our customers the tools to buy BMW cars and SUVs that suit their individual needs, even if they’re not experts in the automotive industry. Involvement in this organizations means that all of our customers… Continue

Added by SUSAN HAIR on October 26, 2010 at 6:20am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

JM Lexus prides itself on its commitment to the customer and providing world-class customer service.

WomenCertified® is an important addition to our many efforts to deliver an extraordinary buying and ownership

experience to our customers every day."

- Jim Dunn, JM Lexus

"WomenCertified taught me so very much about how women think and communicate that I developed the

courage to contact and appeal to a woman president of one of America’s finest foundations. Everyone who… Continue

Added by SUSAN HAIR on October 26, 2010 at 6:13am — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078

What is WomenCertified?

WomenCertified is the solution for women in search of a better buying experience. WomenCertified was created by a woman dedicated to showing sales and service organizations how to sell to women by learning to pay attention to their preferences, priorities and communication styles.



First and foremost, WomenCertified is your shopping resource when planning an important purchase. At WomenCertified.com you can find the best salesperson in your area for the… Continue

Added by SUSAN HAIR on October 24, 2010 at 2:06pm — No Comments

10 Tips for "Getting on HER Radar"

2010 Every month is the month to make CONTACT!!

In many cases, women do not make purchases on the spot – at least not in the literal sense. Studies show that women tend to have 13 points of contact with a brand before making a purchase. Even “impulse” buys are often influenced by several previous encounters that influence her decision to buy.

Want to speed up the process and start making more contacts with prospects? Fall is a great time to reconnect. Here are 10 ways to get on her… Continue

Added by SUSAN HAIR on October 20, 2010 at 2:00pm — No Comments

WOMENCERTIFIED~SUSAN HAIR 561-309-7078~Communication

Developing the skill and know-how to attract and retain female customers has never been more critical to success—annually, women consumers spend $3.7 trillion, women business owners spend $1.5 trillion, and women make or influence over 94 percent of all purchases. You need her business to succeed. If you don’t get it, someone else will.



Yet to many sales professionals, understanding women customers is a daily challenge: the way women interpret behavior, hear unexpected meanings, take… Continue

Added by SUSAN HAIR on October 20, 2010 at 2:00pm — No Comments

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