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Thomas F. Jung's Blog – September 2018 Archive (1)

Happy customers grow your CSI

Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.

In most cases, this is a fact, and car dealers often report to see the connection between the two parameters and…

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Added by Thomas F. Jung on September 20, 2018 at 5:28am — No Comments

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