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Thomas F. Jung's Blog – July 2018 Archive (4)

Texting solutions for car dealerships

Dealerships today need to be as competitive as possible and use as many options as they can to bring communication with their customers to another level. Besides face-to-face consultations, it is sometimes essential that conversations continue outside the dealership. For example, if your mechanic is doing the repair and needs…

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Added by Thomas F. Jung on July 24, 2018 at 6:11am — No Comments

How to monitor customer service

Have you ever noticed that a single interaction between your customer service representatives and customers could make or break the relationship? At the time when your customers can jump over to your closest competitor, it is critical to identify these moments and try to avert disaster.

At car dealerships, customer service must be…

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Added by Thomas F. Jung on July 17, 2018 at 1:13am — No Comments

Dealership texting platforms: options and recommendations

Staying connected with your dealership’s customers is strongly desirable. If you can communicate everything, things get done – fast. Especially today when time is money and customers are often impatient to get everything completed as soon as possible and as expected – or else they will switch to your closest competitor.

Data…

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Added by Thomas F. Jung on July 17, 2018 at 1:09am — No Comments

How digital signage impacts advertising

Even though some might think that advertising originates in the 20th century, its roots are in fact much deeper.

Back in Ancient China advertising was usually oral, whereas in Ancient Egypt papyrus was used for writing sales messages or posters which promoted a…

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Added by Thomas F. Jung on July 5, 2018 at 3:00am — No Comments

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