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Erik Nachbahr, CISSP's ADM Blog (60)

Windows 7 End of Life is Coming

Is your dealership still using the Windows 7 operating system? As of January 2020, Microsoft is discontinuing all support for Windows 7, which means they will no longer be releasing security updates. If you haven't upgraded to Windows 10 by January 14, 2020, your dealership will be highly vulnerable to attacks from cybercriminals.

 

This event…

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Added by Erik Nachbahr, CISSP on June 5, 2019 at 6:01am — No Comments

Helion Technologies Becomes a CIS SecureSuite Member

Timonium, MD –­ May 21, 2019 –­ Helion Technologies today announced it has become a CIS SecureSuite® member. Through this membership, Helion is bolstering its auto dealership clients' cybersecurity defenses by leveraging CIS SecureSuite resources. The CIS Benchmarks, the consensus-based, internationally recognized security configuration resources, CIS-CAT Pro, and the CIS Controls, a set of cyber practices developed by…

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Added by Erik Nachbahr, CISSP on May 21, 2019 at 5:49am — No Comments

Is Your Customer Data Safe?

Consumer data privacy concerns are constantly in the news. Growing pressure on lawmakers to do something has resulted in a wave of new consumer privacy legislation being passed in many states.

 

California has passed the California Consumer Privacy Act (CCPA). A similar law is expected to soon pass in Washington state. Alabama, Louisiana, Colorado, Nebraska, Massachusetts and Ohio have recently added new data security standards to their data breach notification laws. You can…

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Added by Erik Nachbahr, CISSP on May 9, 2019 at 6:01am — No Comments

Helion Presents "Cyber Criminals are Targeting Your Dealership! Are You Prepared?" in Free Online Webinar

Learn how to protect your customer data, bank accounts & reputation Wednesday, May 15 at 2 pm EST

Timonium, MD –­ May 2, 2019 –­ Helion Technologies is offering a free online webinar titled "Cyber Criminals are Targeting Your Dealership! Are You Prepared?" In this presentation, Helion's President…

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Added by Erik Nachbahr, CISSP on May 2, 2019 at 6:00am — No Comments

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

Timonium, MD –­ April 30, 2019 –­ Helion Technologies has partnered with the California New Car Dealers Association (CNCDA) to educate dealers on how to comply with the California Consumer Privacy Act (CCPA). The sweeping new privacy law takes effect in January 2020, imposing new data security standards on dealerships located in California, as well as third-party vendors that access and/or store customer data from these dealerships.

 

In a…

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Added by Erik Nachbahr, CISSP on April 30, 2019 at 6:25am — No Comments

Are You Dodging Bullets with Your IT Strategy?

Recently I talked to a dealer whose internal information technology (IT) person had quit suddenly after receiving another job offer.

The dealer scrambled to find someone else. He hired a small, local IT firm that soon went out of business. Once…

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Added by Erik Nachbahr, CISSP on April 3, 2019 at 6:30am — No Comments

Anatomy of a Phishing Attack

Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful phishing attacks.

 

One day a salesperson at a Ford dealership received an email. The subject line read: RE: 2015 Ford Focus. The email appeared to be from a customer who was replying to an email that was originally sent from the dealership.

 

The email read something like this: “Please consider these changes and let me…

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Added by Erik Nachbahr, CISSP on March 7, 2019 at 4:39am — No Comments

How to Buy a Phone System for Your Car Dealership

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer…

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Added by Erik Nachbahr, CISSP on February 7, 2019 at 7:30am — No Comments

5 Tips to Prevent Phishing Attacks

Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card information or downloading documents infected with malware.

 

Phishing emails appear to come from familiar entities such as a bank, healthcare provider or delivery company. Sometimes they contain threatening messages such as "Urgent! Immediate response required."

 …

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Added by Erik Nachbahr, CISSP on January 17, 2019 at 5:08am — No Comments

Helion Offers Security Awareness Training for Auto Dealerships

New Solution builds a "Human Firewall" that Reduces Risk of Phishing Attacks from 27% to 2%

Timonium, MD –­ January 7, 2019 –­ Helion Automotive Technologies is offering a new security awareness training program for auto dealership employees. The solution is designed to build a "human firewall" that reduces the risk of data breaches from…

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Added by Erik Nachbahr, CISSP on January 7, 2019 at 5:52am — No Comments

3 Lines of Defense Against Cyber Attacks

How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate their ability to withstand an attack.

 

When looking at your internal information technology (IT) strategy, it's important to understand where cyber attacks originate.

 …

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Added by Erik Nachbahr, CISSP on January 3, 2019 at 6:27am — No Comments

Should You Upgrade to Microsoft 2019?

Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees use on a daily basis; including Word, Excel, PowerPoint and Outlook for email. Prior versions of Office that your dealership might still be using are Office 2016, Office 2013 and Office 2010. Please don't tell me you're still using Office 2007.

 

If you're thinking about upgrading to Office 2019, I encourage you to look at another option. If you haven't…

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Added by Erik Nachbahr, CISSP on December 18, 2018 at 7:03am — No Comments

Helion Automotive Technologies and Dealertrack DMS to Co-Present Data Security Session at DrivingSales Executive Summit

Timonium, MD –­ October 10, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced that its President and CEO, Erik Nachbahr, will co-present with Kai Nielsen, Director of Strategy and Business Ops with Dealertrack DMS, at the upcoming DrivingSales Executive Summit. Nachbahr's and Nielsen's session is titled "…

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Added by Erik Nachbahr, CISSP on October 10, 2017 at 6:41am — No Comments

Helion's Erik Nachbahr To Address Auto Dealership Security Risks and Prevention at AICPA, NCM Mega-Dealer Group

Timonium, MD – October 2, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, announced today that Erik Nachbahr will address security risks and prevention at the upcoming AICPA National Auto Dealership Conference in Las Vegas, NV and at the NCM Mega-Dealer Group.

 

"Data security continues to be a…

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Added by Erik Nachbahr, CISSP on October 2, 2017 at 7:00am — No Comments

Would You Like a Latté with Your Software Update?

Connected cars are officially here. The 2018 Honda Odyssey minivan is just one example of how this technology is turning vehicles into traveling entertainment centers. Inside, passengers can access a 4G LTE Wi-Fi network so they can stream videos or surf the Internet. The Odyssey also offers…

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Added by Erik Nachbahr, CISSP on August 24, 2017 at 7:39am — No Comments

Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

Timonium, MD –­ July 17th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced the recent addition of Tracey Reyes as its new Director of Marketing. Reyes brings more than 20 years professional experience in marketing, advertising, events, branding and strategy to the position, with over 10 years of experience in the retail automotive industry.

 

In her…

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Added by Erik Nachbahr, CISSP on July 17, 2017 at 5:32am — No Comments

Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World

Baltimore, MD – July 10th, 2017 – Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition - Worldwide Company Rankings. The list is compiled annually…

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Added by Erik Nachbahr, CISSP on July 10, 2017 at 5:44am — No Comments

Eliminate the Waiting Game with Single Number Reach

Have you ever waited for an important call from a potentially important customer, only to miss it when the call finally comes through? Nothing is more aggravating. You call the person back immediately but meanwhile they're leaving you a voice mail. You try again and they don't…

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Added by Erik Nachbahr, CISSP on June 13, 2017 at 7:48am — No Comments

Helion Issues New Warning to Auto Dealerships: Hackers Targeting Social Media Posts, Don't Click!

Timonium, MD -- June 12th, 2016 -- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, today issued a new data security warning for auto dealerships. Hackers are now planting malware inside of social media posts designed to lure employees of organizations to click on the post. If an employee takes the bait and clicks on the social media post, e.g. Facebook and…

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Added by Erik Nachbahr, CISSP on June 12, 2017 at 7:53am — No Comments

This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the term 'Instant Messaging' you know what I'm talking about, but you may not like it. Remember a decade or…

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Added by Erik Nachbahr, CISSP on May 16, 2017 at 8:11am — No Comments

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