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Bill Wittenmyer's ADM Blog (24)

Multi-Tasking is a Myth

What’s the definition of multi-tasking? It's doing a lot of things at once, and most often, that means doing them poorly. In fact, research proves that multi-tasking is largely a myth; our brains are not wired to focus on multiple things at once. Studies show that multi-tasking ruins productivity, causes mistakes and dampens creative thought.

 

Yet, many people keep trying, simply because they have too much to do and too little time to do it in. The solution is simple: get your…

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Added by Bill Wittenmyer on July 18, 2018 at 8:27am — No Comments

5 Tips for Switching CRMs

The decision to switch to a new CRM is not one to be taken lightly. On a daily basis, your sales team relies on your CRM for new leads and opportunities, to remind them what needs to be done, guide them through car deals and keep them on track to meet business goals.

 

Yet, just about every dealer has switched to a…

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Added by Bill Wittenmyer on July 11, 2018 at 8:11am — No Comments

How to Maximize Your CPO Investment

Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it? For dealers, there’s certainly more work, money and time involved with finding, reconditioning and certifying vehicles for CPO programs.

 

On the surface, it may seem like the higher margins don’t really justify the higher…

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Added by Bill Wittenmyer on June 20, 2018 at 7:00am — No Comments

BDC Overwhelm? Use a Hybrid Solution for Heavy Lifting

Many dealers prefer using internal BDCs so they can keep control of leads and processes. Other dealerships use an external BDC for cost, management and efficiency reasons. Just about every dealer believes it’s a choice: you either set up an internal BDC or outsource to a third-party virtual BDC.

 …

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Added by Bill Wittenmyer on June 6, 2018 at 7:04am — No Comments

Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online. But some dealers remain skeptical and believe that their customers don’t really want to buy cars online, or aren’t ready for that step yet.

 

Car shoppers already use the Internet to research brands and models, buy insurance and look for dealers. How many consumers would start the purchase process online, if the option were…

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Added by Bill Wittenmyer on May 23, 2018 at 6:22am — 1 Comment

Is Prospecting for Customers a Lost Art?

As a salesperson, do you wait for leads and ups, or do you go out and actively prospect for new customers? 

No matter how great a salesperson you are, sales is a numbers game. If you want to sell more, you need to talk to more people. If you…

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Added by Bill Wittenmyer on May 9, 2018 at 6:00am — No Comments

Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month?

What if you could double that amount?

 

These days you need all the sales opportunities you can get. Next to digital leads and inbound calls, the service department provides the most…

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Added by Bill Wittenmyer on May 2, 2018 at 11:00am — No Comments

The Magic Formula for Success

Did you know that the self-improvement industry in the U.S. is a $10 billion market?

That means there are a lot of people out there who are not achieving their goals. Of course, there are also dozens, if not hundreds of self-help gurus taking advantage of this situation and dishing out advice…

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Added by Bill Wittenmyer on April 25, 2018 at 7:30am — No Comments

ELEAD1ONE Releases Free eBook: The Auto Dealer’s Guide to Digital Retailing

Atlanta, GA – April 24, 2018 – ELEAD1ONE today released a free eBook called “The Auto Dealer’s Guide to Digital Retailing.” Designed to be a resource for dealers, the eBook presents an in-depth review of the challenges involved with purchasing a vehicle…

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Added by Bill Wittenmyer on April 24, 2018 at 9:30am — No Comments

ELEAD1ONE Takes Home Three Automotive Website Awards (AWA) from NADA, Presented by PCG Companies

Atlanta, GA – April 10, 2018 – ELEAD1ONE today announced that its DealBuilder digital retailing platform was honored with two 2018 Automotive Website Awards (AWA) at the NADA Convention & Expo. Additionally, ELEAD1ONE’s Service1One service retention suite took home an…

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Added by Bill Wittenmyer on April 10, 2018 at 8:11am — No Comments

3 Tips for Bridging the Customer Expectation Gap

Dealers are great at creating expectations. They advertise their dealerships as family owned, friendly, hassle-free and low-price leaders. These promises are what motivate the customer to call in the first place.

 

Then the expectation gap opens up. Typical problems that…

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Added by Bill Wittenmyer on April 4, 2018 at 9:00am — No Comments

How Digital Retailing Will Change Staff Responsibilities

Is your dealership planning to implement a digital retailing solution this year?

If so, you’re not alone. According to a 2017 study by Root & Associates and CDK Global, more than half of dealership management has expressed interest in a…

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Added by Bill Wittenmyer on March 1, 2018 at 9:00am — No Comments

Why Dealers Should Embrace Digital Retailing

All indicators point to 2018 as a milestone year for automotive digital retailing.

 

Manufacturers including Ford, Toyota and BMW are working to develop products that allow customers to buy a vehicle from their dealerships’…

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Added by Bill Wittenmyer on February 21, 2018 at 6:00am — No Comments

ELEAD1ONE Introduces DealBuilder Digital Retailing Solution for Auto Dealers

Game-changing application is designed to keep dealerships central to the online car-buying process

Atlanta, GA – Feb 19, 2018 – ELEAD1ONE today introduced DealBuilder for auto dealerships, an online car-buying application that guides customers through the entire vehicle purchase…

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Added by Bill Wittenmyer on February 19, 2018 at 6:24am — No Comments

ELEAD1ONE Receives 7 DrivingSales Dealer Satisfaction Awards

Ranked #1 in Dealer Satisfaction, ELEAD1ONE Receives 7 Award…

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Added by Bill Wittenmyer on February 7, 2018 at 6:43am — No Comments

How to Create a Memorable Customer Experience

As a seasoned road warrior, I don’t always look forward to the next airport, cab ride or hotel destination.

There are definitely some aspects of traveling that are forgettable. However, over the years I have developed a list of favorites, as in favorite restaurants and hotels…

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Added by Bill Wittenmyer on January 30, 2018 at 5:30am — No Comments

The Untold Story of Missed Service Opportunities

When it comes to increasing service revenue, there is no shortage of areas to consider – improving process efficiency, expanding…

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Added by Bill Wittenmyer on December 27, 2017 at 6:30am — No Comments

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Department

Atlanta, GA - October 31…

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Added by Bill Wittenmyer on October 31, 2017 at 6:08am — No Comments

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops

Atlanta, GA – October 23, 2017 -…

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Added by Bill Wittenmyer on October 27, 2017 at 6:30am — No Comments

5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing…

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Added by Bill Wittenmyer on October 25, 2017 at 6:30am — No Comments

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