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Penny Vettel's Blog Posts Tagged 'training' (1)

Car Salespeople: Complacent and Unmotivated or Victims of Lazy Sales Management and High Priced Third Party Vendors? … The Ugly Truth

Car Salespeople:  Complacent and Unmotivated or Victims of Lazy Sales Management and High Priced Third Party Vendors?  … The Ugly Truth

I work with dealers who believe that when a consumer from their own back yard calls into the dealership to inquire on a vehicle that they want to talk to a call center representative that’s located 5 states away in a different time zone!  Wake up dealers! We live in a ‘don’t waste my time, don’t jerk me around’ society and it’s time to take…

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Added by Penny Vettel on May 29, 2014 at 9:31am — 3 Comments

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