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All ADM Blog Posts Tagged 'texting' (30)

Recall Masters Helps Dealership Client Prevail in TCPA Recall Communications Lawsuit

Recall Masters Christopher Miller warns auto dealers they could be easy targets for aggressive plaintiffs’ lawyers; offers advice to keep them safe

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Added by Chris Miller on December 6, 2017 at 5:50am — No Comments

4 texting strategies for car dealerships

Everybody is texting. It is 2017 and people text each other more than ever. Why? Because it works.

And they will continue to do so, at least according to a 2016 GSMA research which predicts smartphone penetration from 55% in 2016 to 76% by 2020.…

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Added by Thomas F. Jung on December 6, 2017 at 1:30am — No Comments

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern …

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Added by Chris Miller on November 21, 2017 at 7:00am — 1 Comment

How technology changes car dealerships?

When in need of information, many people today turn to the Internet.

With a simple search for specific keywords, such as ’San Diego car dealership,’ they can find what they need within moments. History, notes, books, clothes, even vehicles – all can be seen and sold.  New technologies, including…

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Added by Thomas F. Jung on November 14, 2017 at 2:00am — 2 Comments

5 Tech-Driven Fixes for Texting and Driving

Distracted driving accounted for over 3,000 deaths in 2015 and another 300,000 injuries due to accidents involving distracted drivers. It is estimated that approximately 660,000 drivers use cell phones while driving during daylight…

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Added by Rachael Murphey on August 2, 2017 at 10:15am — No Comments

Advantages and disadvantages of texting

Mobile smartphones have become an evermore important part of our lives since their introduction a tad over ten years ago.

One of the most convenient things about today’s phones is the simplicity of texting. Obvious advantages include fast and direct communication, but texting does have…

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Added by Thomas F. Jung on July 25, 2017 at 1:00am — No Comments

Accelerate approval times, increase productivity and CSI with mobile texting

Mobile texting is a powerful technology. Integrating a texting solution within your automotive business may be the smartest decision you make this year for many a reason.

In 2017, …

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Added by Thomas F. Jung on June 22, 2017 at 12:52am — No Comments

Mobile is the future of car shopping

Communication changes every day. The ultimate goal of every conversation is getting the message through. In that process, businesses seem to forget about the customers, about what they really need, and how they want to connect. Be flexible and embrace the new…

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Added by Thomas F. Jung on May 30, 2017 at 6:33am — No Comments

How to improve service experience in 2017? Try texting!

After a quarter of a century, auto dealerships have finally started realizing that technology works for them, not vice versa. As 2017 has opened the door for innovation, such as virtual reality, but in order to reach this level, the entire car industry needs to…

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Added by Thomas F. Jung on May 24, 2017 at 4:27am — No Comments

Improve customer retention and increase sales with texting

What is your customer retention percentage? Are you asking for more incremental work when the vehicle is on the hoist? Are you using SMS to your advantage?


Problem

Industry data shows that dealer’s…

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Added by Thomas F. Jung on May 22, 2017 at 4:00am — No Comments

TCPA vs. Facebook SMS birthday alerts: who wins this battle?

If you are a Facebook user – just like roughly one-third of the planet – then you have probably noticed that Facebook sends birthday alerts via text messages. If you google the words “Facebook birthday alert texts” you will get a ton of results from websites…

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Added by Thomas F. Jung on May 16, 2017 at 12:44am — No Comments

Sexting – from Congressman to Car Dealerships

The rapid development of communications technologies in the last quarter of a century has indeed transformed how people interact with each other — unfortunately, sometimes new technologies introduce inappropriate behavior. Sending sexually explicit text messages is one…

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Added by Thomas F. Jung on May 10, 2017 at 1:02am — No Comments

Forrester's 2017 customer service trends

Every year, Forrester publishes their customer service trends report, and 2017 is not an exception. To see what we can expect in this field, we are here reporting on the six most important predictions of Forrester’s analyst Kate Leggett who believes that operations will…

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Added by Thomas F. Jung on May 4, 2017 at 6:42am — No Comments

2017 TCPA texting rules every car dealership needs to know

Today’s reality regarding real-time communication is proven in the data. On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt younger users skew the data, but even people aged 55 to 64 text on…

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Added by Thomas F. Jung on May 4, 2017 at 12:35am — No Comments

Proper Choice of Communication: The Key to Customer Satisfaction

According to a recent article in…

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Added by Ujj Nath on March 27, 2017 at 6:39am — No Comments

Tips for formatting and sending Skype Instant Messages

Skype has become the go-to standard for most video conversations, but their IM tool is very effective for one-on-one chat conversations, as well as for groups and work teams. A huge advantage of the platform is that it is available on virtually…

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Added by Big Tom LaPointe on January 11, 2017 at 9:09am — No Comments

Sales TextChat Live Online Webinar Replay Video For An Albany NY Auto Dealer Group

This is a webinar we did with an Albany New York auto dealer group June last year. Since then we add more feature to the Sales TextChat 2-Way & Text Marketing system. Our mission is to educate dealerships about mobile marketing strategies using iBeacon and Geofencing marketing technology.…

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Added by Roy Revill on January 1, 2017 at 12:30am — No Comments

Texting is not equal to Communication

The famous Albert Mehrabian developed a communication model in which he demonstrated that only 7% of what we communicate consists of the literal content of the message. The use of one’s voice, such as tone, intonation, and volume, makes up 38% of the message and as much as 55% of communication consists of non-verbal…

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Added by Ujj Nath on December 13, 2016 at 11:00am — No Comments

Texting Teens: How to Address Distractions Behind the Wheel

When it comes to teens texting, most teenagers say they just can't help it -- even when they are behind the wheel. While drivers face many distractions behind the wheel, highway safety experts say texting is becoming worrisome since 48 percent of teens reported texting when alone in a car, according to a Students Against…

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Added by Lizzie Weakley on December 4, 2016 at 12:30pm — No Comments

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