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All ADM Blog Posts Tagged 'telephone' (2)

Really...it's been 60 days?

It’s been 60 days.

Like many, you went to the NADA Convention determined to find the one thing that was going to make a difference in your Dealership this year. You had every intention of making changes and doing something different. You gathered information and then cataloged it. You even made a list of your Dealerships Managers and their responsibilities and revised their Goals based on the new information and training you were about to provide them.

You were ready for…

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Added by Leonard Buchholz on March 29, 2014 at 6:15am — No Comments

Take the First Step to Phone Excellence

Step #1

Never allow your staff to choose between a customer in person and a customer on the phone.…



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Added by Chip King on May 25, 2012 at 5:30am — No Comments

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