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All ADM Blog Posts Tagged 'technology' (145)

Reviving the Classic: 5 Ways to Make Your Car Feel Good as New

If you drive an older vehicle, you can spruce up your ride so that it looks and feels brand-new again. Even a few simple improvements can make a difference and help you become more confident while on the road. Following these five easy tips will make your old car seem…

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Added by Lizzie Weakley on April 18, 2018 at 8:49am — No Comments

Is Digital Retailing Really a Good Thing for Dealers?

The buzz today among vendors in the automotive industry is all about making the car buying transaction faster and more convenient for the consumer. I get it. Consumers think it takes too long to buy a car, so technology companies are inventing ways to trim down that transaction time. Sure, it may make car buying an…

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Added by Mike Gorun on March 27, 2018 at 6:07am — No Comments

myKaarma Launches Simple Video Walkaround App for Auto Dealer Service Departments

 New App speeds up check-in process, virtually eliminates damage claims

& increases upsell opportunities

 

LONG BEACH, California -- March 19, 2018-- --myKaarma, a software company that helps

dealerships communicate better with their customers at every stage of the service process, from check-in through payment, today…

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Added by Ujj Nath on March 19, 2018 at 6:25am — No Comments

Winning the Retail Game is Getting Harder. Can You Do It?

Do you think retail is changing, or do you believe that continuing to do the same thing will allow you to prosper as you have for decades?

Certainly, the auto industry disruptors must be a wake-up call, at the very least. But is it enough of a wake-up call? We’re…

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Added by Ujj Nath on March 16, 2018 at 6:00am — No Comments

A PERFECT example of the Trifecta that Creates Loyalty

The never-ending question is… what does it take to earn customer loyalty? Of course, the answer changes all the time and that is what makes loyalty so confusing and difficult.

 

As technology continues to develop and improve, consumers have more access to information and aggressively compare prices and…

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Added by Mike Gorun on March 13, 2018 at 6:54am — No Comments

When Will the Automotive Industry Become Early Adopters Instead of Followers?

Does anyone remember when some car dealers didn’t think websites were valuable? It really wasn’t that long ago. Now, every car dealer from the largest to the smallest independent has one.

 

Even some manufacturers didn’t feel like they “needed” to own their own name on the Internet. Take the epic…

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Added by Ujj Nath on March 6, 2018 at 6:56am — No Comments

Communicate Effectively in Service with…Snapchat?

The dealership service experience doesn’t end when the customer picks up their car from the cashier. 

For the next three to six months, the service department needs to communicate with their client, ensuring their satisfaction and solidifying they return for their next maintenance…

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Added by CPI Results on February 22, 2018 at 9:00am — No Comments

The Golden Rule for Change and Improvement

The automotive industry as we know it is undergoing a transition. From electric cars, to ride sharing, to autonomous cars, the landscape is rapidly changing. With consumers demanding convenience, and technology that radically changes the customer experience, we should brace for a decade of disruptive…

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Added by Ujj Nath on February 20, 2018 at 7:10am — No Comments

The Future of Service: A World Without Paper

If you haven’t noticed, a revolution is happening in our society. More and more businesses are going paperless. Airlines issue boarding passes via, email, text message or through a mobile app. Sporting and entertainment tickets are increasingly delivered via email or through a mobile app. Most credit card companies…

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Added by Ujj Nath on February 13, 2018 at 6:02am — No Comments

Body Language Is Important…But Even More So In Digital Marketing

Interpreting meaning through communication can be hard.

 …

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Added by Timmy D. James on January 19, 2018 at 6:00am — No Comments

Service Departments, Get Ready for the future of Voice!

Consumers are all about convenience.

The Internet has opened access to instant information and new technology…

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Added by Ujj Nath on January 17, 2018 at 6:30am — No Comments

Don’t Let Your Dealership Become a Casualty of War

Amazon and Google are engaged in a war. Both produce proprietary hardware that…

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Added by Timmy D. James on January 12, 2018 at 6:51am — No Comments


Vendor
Buck the Marketing Status Quo

Far too frequently those in charge of dealership marketing decisions rely on one of two things: peer conversations/feedback, or data from a vendor showing results from a comparable dealership.…

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Added by Ben Hadley on January 11, 2018 at 6:30am — No Comments

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease unrepaired recall vehicles on the road…

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Added by Chris Miller on January 5, 2018 at 6:00am — No Comments

Are Autonomous Vehicles the Future of Automotive Marketing?

If you backtrack through the history of advertising and marketing, you’ll find it’s always been about pushing the message to the consumer. In the old days radio and television were the dominant media and consumers had little choice but to watch and listen.…

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Added by Steve White on January 4, 2018 at 6:00am — No Comments

Do You Want E-Contracting or Not? Decide Already!

Much progress has been made…

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Added by Ujj Nath on January 2, 2018 at 6:30am — No Comments

Nuts and Bolts: How Your Business Can Flourish from Tiny Improvements

When you run a successful, established business, you may adopt the mentality of not wanting to fix things that are not broken. This adage does hold a touch of wisdom, but it can also hold you back from achieving true greatness. Innovation and changes are what help businesses advance and become more competitive…

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Added by Brooke Chaplan on December 28, 2017 at 3:00pm — No Comments

When Using Customer Data, Don’t Be Creepy!

When it comes to providing the ultimate customer experience, can technology go too far and instead,…

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Added by sara callahan on December 22, 2017 at 6:30am — 3 Comments

5 New Technologies That Can Help Prevent Car Accidents

When airbags reached widespread commercial use in the 1970s and 80s, they seemed liked the absolute pinnacle for driver safety.

Few could imagine that the following decades would not only see further advancements to protect drivers, but more importantly, the…

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Added by Dixie Somers on December 12, 2017 at 9:00am — No Comments

Fully Loaded: How Your Car’s Extra Features Can Help You in Court

A car accident can be a devastating event to experience. It may result in emotional and physical trauma as well as the inconvenience and cost of vehicle repairs. In addition, you may even be taken to court for a personal injury lawsuit if the other driver, pedestrian or bicyclist claims that you caused the accident. Hiring a personal injury lawyer may be necessary in…

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Added by Brooke Chaplan on December 5, 2017 at 4:49pm — No Comments

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