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All ADM Blog Posts Tagged 'technology' (99)

Dealers Are Asking “What Is Online Retailing, Really?”

In my many discussions with dealers, the one question that invariably comes up is “What is online retailing, really?” They’ll then begin to tell me how consumers can already buy a car online from them. They have a widget with which a consumer can get their trade value. They have an online payment calculator. Customers…


Added by Joe Orr on September 28, 2016 at 5:41am — No Comments

Skynet: Autonomous Cars Will Decide Who Dies… And Who Lives

So, our industry is hell-bent on creating autonomous cars and transforming our roads and highways into assembly lines of controlled vehicles that perform without human intervention.

I’m not talking about cruise control or auto-pilot. I’m talking about autonomy. The very…


Added by Arnold Tijerina on September 16, 2016 at 6:00am — 1 Comment

For Maximum Revenue You Must Get Emotional

Many businesses, including the automotive industry, have a strong focus on creating a better customer experience through technology. In fact, technology has transformed the customer experience across all industries. Consumers can buy a multitude of products online and have them delivered, in some cases, in an hour.…


Added by Mike Gorun on September 6, 2016 at 6:46am — No Comments

Power Minute #14: Growing Usage of Safety Technologies

Growing usage of safety technologies in new vehicles continues to contribute to increasing vehicle appeal.

What does this mean for today's dealers?



Added by Kris Rosychuk on August 16, 2016 at 11:42am — No Comments

The Red or Blue Pill Is No Longer a Choice

In the popular science fiction movie, The Matrix, the hero Neo is presented with two options by the mysterious Morpheus – the red pill or the blue pill. By taking the red pill, Neo would be enlightened into the real world. Whereas, if he chose the blue pill, he would remain peacefully ignorant of reality and continue…


Added by Joe Orr on August 5, 2016 at 5:44am — No Comments

Six Car Accessories You Shouldn't Be Without

We spend a lot of time in our cars, but many people fail to realize just how many ways they can make their commutes a bit better. Fortunately, many fairly inexpensive accessories can make driving safer and more enjoyable. Here are six car accessories to consider picking up.…


Added by Brooke Chaplan on July 18, 2016 at 2:00pm — No Comments

Want to Get a Competitive Advantage? Learn How to Fence!

Consumers are constantly flooded with messages everywhere they go, from billboards to direct mail, to websites, banner ads and email. Most of these messages are disregarded, ignored or, even worse, never seen, because, for the most part, the message itself is not relevant.


So, along came retargeting,…


Added by Joe Orr on July 18, 2016 at 6:00am — No Comments

To Sell More Cars, You Need to Get Personal

The chances are pretty good that any email lead YOU receive is also sent to competing dealerships. That means the car shopper will get emails and phone calls from other salespeople looking to sell that customer a car. Unless the lead is on a unique used vehicle, your competitors have the same new vehicles in their…


Added by Timmy D. James on July 7, 2016 at 6:24am — No Comments

Understanding the Evolution of Automotive Technology and its Impact on Consumers

Ask a hundred different people what the word "car" means to them, and you're bound to get more definitions than you can count on both hands. With the evolution of…


Added by Lizzie Weakley on June 6, 2016 at 1:14pm — 1 Comment

Six Luxury Cars with the Best Safety Systems Today

Safety often gets left behind when we think about luxury vehicles, taking a back seat to more glamorous features such as the powerful engine or heated leather seats. Luxury brands don't forget about safety features, however and usually have some of the most advanced systems. These six luxury vehicles exhibit the same thoughtful engineering in their safety systems as in any other part of the car.

Acura RLX…


Added by Brooke Chaplan on May 22, 2016 at 2:30pm — No Comments

4 Absolutes of an Automotive Game Changer

I have great news. You don’t have to be a genius to change the game, and you don’t have to be a World Series winning champion either. But you do have to be willing to disrupt and question the current rules, players, and equipment used in the game. You also have to be capable of placing YOUR right…


Added by David Metter on May 10, 2016 at 1:14pm — No Comments

Power Minute #8: Auto Technologies Impacting Dealers?

Recent J.D. Power research reveals that there is high consumer interest among Collision Protection automotive technologies. 

Added by Kris Rosychuk on May 4, 2016 at 7:30am — No Comments

GMs/Owners: To Thrive Look in the Mirror & Be Painfully Honest

I left a 35 year career in automobile retail management eight months ago. I worked as a GM at Dick Hannah, one of the greatest dealer groups in the country, and I loved every moment of it.


I have had many mentors in my life, (grateful every moment for all of them) but I was told by a specific mentor to…


Added by Joe Orr on March 10, 2016 at 7:30am — No Comments

A Primer on Video E-Mail Response

So, you’ve decided that you want to send video responses to internet leads, but you don’t quite know where to begin. Well, first, congratulations! You have made an excellent decision that will engage more of your customers, build rapport faster and elicit increased responses. Now to the nuts and bolts of how best to do…


Added by Timmy D. James on February 25, 2016 at 5:31am — No Comments

Power Minute #4: Dealers Can Impact the In-vehicle Technology Conundrum

J.D. Power research finds that problems related to audio, communication, entertainment and navigation (ACEN) are on the rise.

How can dealers help mitigate the impact of these issues?…


Added by Kris Rosychuk on February 25, 2016 at 5:30am — No Comments

Is Your Company Disconnected?

In business, just as is the case for any living being, all parts need to be functioning to operate at optimal efficiency. If your right leg wanted to go forward and your left leg wanted to go backwards, you probably wouldn’t make much progress walking. The same principle applies to the health, well-being and…


Added by sara callahan on February 24, 2016 at 5:59am — No Comments

Communication is the Key to Profits

Very few sales managers would punish a salesperson upon receiving a complaint that they are calling, e-mailing or texting a customer too much. In fact, after assuring the customer that they will have the salesperson stop, that sales manager will probably follow up by giving the salesperson a high five. And, to ensure…


Added by Chris Miller on February 19, 2016 at 5:41am — No Comments

How to Add $106,000 to Your Bottom Line

Want to boost your sales 24% and add $106,000 per year to your bottom line? Well, here’s the deal: It’s all about the customer experience.


A lot has been written about how industry disrupters are currently threatening market share. These online auto buying sites provide consumers…


Added by Mike Gorun on February 16, 2016 at 5:48am — No Comments

The Mobile Tipping Point


Added by David Metter on February 11, 2016 at 12:32pm — No Comments

If I Surround Myself with Champions, I Can't Help but Win

I’m sure that every management team sits down on occasion to discuss ways to improve dealership operations. Whether that improvement has to do with sales goals, employee satisfaction, or simply lot appearance, typically what happens is that everyone is gung-ho about it and it kicks off great. Then, slowly that momentum…


Added by Joe Orr on February 10, 2016 at 5:24am — No Comments

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