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Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in customer pay recommended work revenue. In fact, 80% of all closed repair orders for the week had a technician video sent to the customer.
Added by Ujj Nath on July 19, 2019 at 7:23am — No Comments
With the auto industry facing a shortage of technicians, it’s important to do what we can to attract young technicians and keep them.
After all, when the front end of the business slows down, it’s the back end that can keep your store afloat and profitable. But there are two main problems…
Added by Stephen Coambes on June 13, 2019 at 7:00am — No Comments
FieldEngineer.com marketplace now has a market presence in 175 countries worldwide with over 40,000 active Engineers. Below is our heat map which shows how we have covered most part of the world with this great idea called as FieldEngineer.com. We have made it free and easy for businesses to get their work done seamlessly in 175 countries. In just a few steps you can…
Added by devinaresh on November 19, 2018 at 11:30pm — No Comments
Most dealerships at the very least conduct some form of multi-point inspection and inform the customer about any needed repairs discovered during the inspection. But what happens if those recommendations aren’t properly documented?
Well, failing to…Continue
Added by Ujj Nath on April 30, 2018 at 7:00am — No Comments
Added by Ujj Nath on November 13, 2017 at 6:30am — No Comments
In case you weren’t aware, this week is Automotive Service Professionals week. Established in 2001 by the National Institute for Automotive Service Excellence (ASE), this week celebrates all of the men and women who have chosen automotive repair as their profession. Automotive Service Professionals week offers a great opportunity to recognize your service department…Continue