Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Albany, N.Y. – August 22nd, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with the award-winning Dominion Dealer Solutions’ Sales Center CRM. Dealers using both Auto/Mate and Dominion’s automotive solutions will benefit from enhanced customer insight expedited by real-time updates of customer, vehicle, service and deal information in both systems.
"In today's competitive and fast-moving environment, it's…Continue
Added by Mike Esposito on August 22, 2016 at 7:39am — No Comments
Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers…Continue
Added by Mike Esposito on August 18, 2016 at 8:09am — No Comments
Albany, N.Y. – August 15th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Unotifi, a pioneer in mobile relationship marketing and customer retention for auto dealers.
Benefits to dealers using both Auto/Mate's DMS and Unotifi solutions include increased data gathering and intelligence about a dealership's customers, the ability to…Continue
Added by Mike Esposito on August 15, 2016 at 6:30am — No Comments
Company culture is a hot topic recently, and with good reason. Companies with a great workplace culture enjoy increased employee and customer retention rates, as well as higher profits.…Continue
Added by Mike Esposito on July 14, 2016 at 11:17am — No Comments
Timonium, MD – June 27th, 2016-- Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a leading provider of business telephony and Unified Communications (UC) solutions. As a certified ShoreTel partner, Helion is authorized to work with auto dealers to design, program and implement custom UC systems, provide support for day-to-day operations…Continue
Added by Erik Nachbahr on June 27, 2016 at 6:12am — No Comments
Albany, N.Y. – June 20th, 2016 – Auto/Mate Dealership Systems today announced the full agenda of speakers and presentations for its National Customer User Summit to be held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. All sessions offer practical "how to" advice from vendors that integrate with Auto/Mate's dealership management system (DMS), and/or actionable strategies that attendees can take home to…Continue
Added by Mike Esposito on June 20, 2016 at 9:32am — No Comments
Are you looking for ways to improve employee productivity and boost morale? Consider creating a culture of health in your dealership.
Many studies show the correlation between healthy employees and higher productivity. Research from the Health Enhancement Research Organization (HERO), Brigham Young University and the Center for Health Research at Healthways…Continue
Added by Mike Esposito on May 12, 2016 at 9:41am — No Comments
Added by Mike Esposito on April 25, 2016 at 7:01am — No Comments
Albany, N.Y. – March 22nd, 2016 – Auto/Mate Dealership Systems today introduced a completely redesigned payroll application for auto dealers, located within the Accounting Suite of its dealership management system (DMS). The new payroll application includes a host of new features that streamline and expedite the payroll process.
"We asked our customers and prospects what their biggest challenges were when they process payroll, then…Continue
Added by Mike Esposito on March 22, 2016 at 7:44am — No Comments
Albany, N.Y. – March 14th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced new features in its dealership management system (DMS) Accounting Suite. The updates are designed to streamline processes that typically involve countless hours of labor by accounting personnel. New features include inquiry screen data entry, automated inter-company accounts payable, automated inter-company general journal postings and cash…Continue
Added by Mike Esposito on March 14, 2016 at 8:41am — No Comments
Albany, N.Y. – March 7th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that two of its senior executives will be presenting workshops at the 2016 NADA Conference and Exposition in Las Vegas, NV. Mike Esposito, President and CEO, will present Create a Top Workplace to Increase Customer Loyalty, and Dave Druzynski, Director of Human Resources, will present Proceed with Caution! Social Media in Hiring and…Continue
Added by Mike Esposito on March 7, 2016 at 6:58am — No Comments
How do you define success: a financial goal, peer recognition or a title or position? Most people think of success in terms of their personal success, but businesses can also be successful.
How do you define whether your dealership is successful? Is it revenue goals,…Continue
Added by Mike Esposito on March 3, 2016 at 8:40am — No Comments
FOR IMMEDIATE RELEASE
Albany, N.Y. – February 22nd, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its president and CEO, Mike Esposito, has been named as a recipient of the "Third Age Achievement Award," presented by the Senior Services of Albany. The award recognizes the achievements of business professionals over the age of 60 who live in the Capital Region of New York. Esposito was honored for…Continue
Added by Mike Esposito on February 22, 2016 at 6:47am — No Comments
Albany, N.Y. – February 1st, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Scan123's electronic document management system. Auto dealerships using Scan123's solution can now store documents in, and retrieve documents from, Auto/Mate's Automotive Productivity Management Suite (AMPS) DMS. The…Continue
Added by Mike Esposito on February 1, 2016 at 6:30am — No Comments
Timonium, MD – January 18th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions, is now offering the Cisco® Unified Communications Platform (UCP) for auto dealers, an integrated phone and communications system designed to improve the customer experience and streamline phone processes. Cisco's UCP helps dealerships greatly reduce incidents of lost or dropped calls, placing…Continue
Added by Erik Nachbahr on January 18, 2016 at 6:59am — No Comments
High employee turnover rates continue to be a problem for car dealers, according to the 2015 NADA Workforce Study. Competition for talent is fierce. For dealers, this means that retaining your best employees is perhaps even more important than the ability to find and hire new talent.
At Auto/Mate we hire people with car dealership experience, so we have interviewed literally hundreds, if not thousands of ex car-dealership employees. In our experience, here are the top five…Continue
Added by Mike Esposito on January 7, 2016 at 2:25pm — No Comments
Albany, N.Y. – January 4th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Dave Druzynski, Director of Human Resources, will be presenting a FREE Automotive News Power Training Webinar titled "Social Media in Hiring and Employment." The webinar is scheduled for Wednesday, January 20th, 2016 at 2:00 p.m.…Continue
Added by Mike Esposito on January 4, 2016 at 7:48am — No Comments
In the 2015 NADA Workforce Study, one of the most shocking statistics to me was that only 33% of all sales consultants hired reached their three-year service anniversary; which means that 67% of sales consultants that were hired quit within the first three years.
The high turnover rate among car…Continue
Added by Mike Esposito on December 16, 2015 at 4:33pm — No Comments
Just about any make and model vehicle can be turned from boring to hot. It does not matter what the engine size is or how many cylinders are under the hood. There are several steps to take from the exterior to engine modifications that will get the job done. The cost factor depends…Continue
Added by Lizzie Weakley on December 15, 2015 at 10:22am — No Comments
Recently Auto/Mate received a 'Best Places to Work' award from the Albany Business Review for the sixth year in a row. We have also been voted a 'Top Workplace' by the Times-Union multiple years in a row. Focusing on employee happiness has long been one my top priorities. People often ask me how I do it, but before I answer that, I'd like to explain why I do it.
This is a fact: your customers will never love your company unless your employees love your…Continue
Added by Mike Esposito on December 9, 2015 at 7:21am — No Comments