Professional Community for Car Dealers, Automotive Marketers and Sales Managers
When you think of all the things that go into making your dealership a success, communication ranks at the top of the list.
In fact, without good communication—both inside the dealership and with your customer base—you’ll likely suffer unnecessary losses in sales, employees, and customers. And while it’s one of the most integral pieces…
Added by Joey Little on July 8, 2016 at 8:00am — No Comments
One of the biggest mistakes many business professionals make once they get back from a business convention, expo or conference, is not having a…Continue
Added by Josh Whitlatch on April 6, 2016 at 10:30am — No Comments
If I had to guess, at some point this year you will be attending some sort of conference, seminar, or event to potentially further your career. With so many other things going on in your life, you might not have time to really sit down and strategize how you can make the most of these networking opportunities. The way you see…Continue
Added by Josh Whitlatch on February 23, 2016 at 7:19am — No Comments
"About half of all new establishments survive five years or more and about one-third survive 10 years or more. As one would expect, the probability of survival increases with a firm’s age. Survival rates have changed little over…Continue
Added by Ashley Weidner on June 3, 2015 at 6:30am — No Comments
"Rejection is nothing more than a necessary step in the pursuit of success."
Added by Ashley Weidner on June 1, 2015 at 6:00am — No Comments
“We work too hard to come within arm’s reach of the prize only to have our hands cut off just before we seize it. For those of us climbing to the top of the food chain, there is but one rule – hunt or be hunted.” – Frank Underwood, as played by Kevin Spacey in the Netflix television series, House of…Continue
Added by Timmy D. James on March 16, 2015 at 6:00am — No Comments
With a steadily improving economy and declining unemployment rates, the automobile industry is geared up to experience another year of expansion and progress. While this is great news, it would be wise to consider that just as customers now have more choices when it comes to buying or servicing their vehicle, employees (and prospective employees) also have more options than they did just a few years ago. In general they no longer feel quite so loyal to their position, nor do they fear…Continue
Added by Richard Holland on February 5, 2015 at 6:00am — No Comments
On January 11, the New England Patriots faced the Baltimore Ravens in a contest that would dictate which team moved onto the AFC Championship game. Going into the game as heavy favorites to win, the Patriots quickly found themselves losing the game 14-0 quickly. Undeterred, they powered through trading touchdowns with…Continue
Added by Brian Cox on January 19, 2015 at 5:30am — No Comments
Designing your sales process to focus more on your customer’s needs and wants and less on you can help you be more successful. It lowers the customer’s natural resistance and can help you sell more and make more profit. There are 10 key ingredients to making this happen.
A Positive Attitude
Much has been written about the importance of maintaining a positive attitude and I will not rehash all of that here. A positive attitude is your armor against…Continue
Added by Al Mosher on August 4, 2014 at 6:44am — No Comments
Added by Scott T. Joseph on July 15, 2014 at 4:37am — No Comments
Added by Sean V. Bradley on June 16, 2014 at 9:34pm — No Comments
It's always a pleasure to write a post about Success and we have some Great News! Rountree GM/Nissan in Florida hit the 200K Club! Congratulations to the entire Team!
In this picture from l-r Tom Dallett Fixed Operations Specialist, Dan Shelly General Manager, Donnie Rosbury Service Manager and Gary Halter Parts Manager.…
Added by Leonard Buchholz on May 29, 2014 at 1:46pm — No Comments
Sean V. Bradley & Karen Bradley Will Be Training The 7 Habits of Highly Effective People - June 17th…
Added by Sean V. Bradley on May 1, 2014 at 8:55pm — No Comments
I have a lot of vendor friends and consultants I really love. In fact, I'm so popular, I make new friends among the vendors every day. My dealer says I spend way, way too much time with them when I should be working. But I just love talking to…Continue
Added by Sean V. Bradley on March 26, 2014 at 1:03pm — No Comments
In his book Customer Satisfaction is Worthless, Customer Loyalty is Priceless, Jeffrey Gitomer poses the question, “If customer satisfaction is at an all-time high, why is customer loyalty at an all-time low?” In the car business we see that play out every day. CSI scores…Continue
Added by Al Mosher on December 2, 2013 at 7:17am — No Comments
You are 100% responsible for your own attitude and motivation. Other people can inspire you but you have to decide if their words or actions motivate you. You can just as easily choose…Continue
A thermometer is a follower. It reflects the temperature of its environment. A thermometer is a device that reacts to whatever is going on. If the temperature is hot, it tells you so. If it’s cold, the thermometer reflects that reality as well. It’s a dumb instrument in the sense it doesn’t contain…Continue
Added by Al Mosher on November 5, 2013 at 7:30am — No Comments
v. vi·su·al·ized, vi·su·al·iz·ing, vi·su·al·iz·es
1. To form a mental image of; envisage: tried to visualize the scene as it was described.
2. To make visible.
In life and work,…Continue
Added by Al Mosher on November 3, 2013 at 4:30am — No Comments
Once upon a time there were two men who lived in the same forest and decided to have a contest chopping wood. The first man was in good physical shape and very muscular. The second man was in good shape but smaller in statute and wiry. They would chop wood all day and at the end of the…Continue
Added by Al Mosher on November 1, 2013 at 5:51am — No Comments