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All ADM Blog Posts Tagged 'sales training' (20)

Kelley Blue Book Finally Matters To Car Dealerships

Remember those days when customers would come in to the dealership saying “Well Kelley Blue Book is saying my trade in is worth $xxx” after you opened them up at $2,000 below that KBB figure? Sure you do. You cannot forget how many times you wanted to say “No problem. Call …

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Added by Stan Sher on January 5, 2017 at 1:00am — No Comments

Storm is coming; five ways to strengthen your sales muscles

Sure, 2015 was nearly a record sales year for the auto industry, and overall, there is a year-over-year increase in sales so far in 2016, but there is a storm coming. The used car shortage which has propped up trade values for the past few years is long gone, and worse, there is a huge glut of used cars in the pipeline headed off lease. As…

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Added by Big Tom LaPointe on March 8, 2016 at 8:27pm — No Comments

Attention Car Dealers...How is your internal online reputation?

Article from Dealer Marketing July 2014 Edition (Page 20)

It has been about seven years since the importance of dealer online reputation has become a serious concern in the industry. A number of businesses in general have taken a…

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Added by Stan Sher on July 1, 2014 at 4:31pm — No Comments

Not Wrong, but Different

Inevitably, pricing is a necessary aspect to a customer’s decision. They do their research online and expect to receive answers to their pricing questions. While many of us old folks were groomed to avoid pricing when on the phone or email with shoppers, evolution has thankfully adapted us to the practice of giving out a discounted price in advance of their visit. However, pricing questions no longer begin and end with the price of the vehicle. Shoppers want more from you? Do you give it to…

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Added by Joe Webb on October 22, 2013 at 2:13pm — No Comments

Don't Be an Answering Machine

While training a 13-store dealer group this week, I had the pleasure of meeting a salesperson and manager who assured me they were tip-top at taking sales calls. I was ecstatic. It isn’t everyday you’re brought in to advance dealerships in need of Internet and phone help and immediately run into someone that has such confidence in their expertise that it would (if I believed them) eliminate their need for any training. How wonderful. (I hope you can accept the…

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Added by Joe Webb on August 16, 2013 at 12:29pm — 2 Comments

Transforming The Dealership Part 4 - The Final Straw Case Study (Dealer eTraining)

Welcome to Part 4 of a live dealership case study.  This is the final chapter of a 6 week project.  You can catch up by reading part 3…

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Added by Stan Sher on November 28, 2012 at 12:30pm — 2 Comments

Transforming The Dealership Part 1 - A Live Week By Week Case Study (Dealer eTraining)

Welcome to Part 1 of what will be a major real live hands on case study.  Less than 2 weeks ago, I was contacted by a dealer principal of a dealership within an hour from my home.  The owner is a female and a real entrepreneur that is a partner in two other dealerships and also owns a wireless retail business with multiple locations.  The store is a family environment and has been in business for over 30 years under her control.

She was looking for someone to come in…

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Added by Stan Sher on October 13, 2012 at 8:55am — 20 Comments

The Lost Art of Professionalism

I was just thinking about something that really amazed me about a month ago.  I was out with a friend of mine at a mall doing some shopping.  We were at Macy's and decided to take a look at their collection of sunglasses.  Both my friend and I enjoy nice things and do not play around when it comes to sunglasses.  In fact, I was…

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Added by Stan Sher on May 9, 2012 at 3:05pm — No Comments


Influencer
Automotive Internet Sales - "Sell" the Appointment - Sean V. Bradley, CEO of Dealer Synergy



http://www.automotiveinternetsales.com

Automotive Internet Sales - Remember Leads are JUST leads You need to "SELL" The Appointment - Sean V… Continue

Added by Sean V. Bradley on April 12, 2012 at 10:50am — No Comments

Stan Sher - NADA 2012 Review

It's that time of year again.  Yes, one of my favorite blogs of the year.  I have always enjoyed writing about my experiences at conferences and conventions.  This blog is going to be great.  Why so great you ask?

Wait for it...

Wait for it...

Wait for it...

Boom...here it is.

This has been my most productive and educational NADA convention out of the three that I have attended.  I realized this year the importance of spending a…

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Added by Stan Sher on February 9, 2012 at 9:18pm — No Comments

The Probability of Accountability

I arrived roughly 10 minutes early to train a new dealer client last week.  I meandered around the showroom trying to get a feel for who they were as a store and how they presented their dealership brand.  That’s when I came across a salesperson sitting at his desk with a very familiar CRM open. …

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Added by Joe Webb on December 5, 2011 at 4:30am — 11 Comments

Video Blog With Craig Lockerd Of Automax Recruiting And Training

Craig and I were talking a few weeks back and I mentioned to him that it would be a good idea for him to do a video blog. I think my exact words were, "Craig, with your 30+ years in the business I know that you have some great stories and insights to share, insights and stories that others would WANT to…

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Added by David Johnson on November 18, 2011 at 3:00pm — 5 Comments

Sales and BDC, Not Sales vs. BDC

http://www.facebook.com/dealeretraining

 

http://twitter.com/stansher

 

http://www.linkedin.com/in/stansher83

 

As I work with various dealerships all over the nation, I am still amazed at the kind of attitude that I find sales…

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Added by Stan Sher on October 9, 2011 at 11:08am — No Comments

GRS Missing Pieces - GRSMP.com - Search Engine Domination - Sales Training - Charity Events



Glynn Rodean

 

Mike Schuett…

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Added by Glynn Rodean on August 23, 2011 at 7:04am — No Comments

Elevating The Awareness For Automotive Education and Sales Training

The August issue of Dealer Marketing Magazine hits dealer's desk this week and the focus of the issue is on dealer education and sales training.  I am very excited to have been selected to be part of the cover photo with a great group of automotive educators and trainers.

 

This summer PCG Digital Marketing kicked off the PCG Pit Stop tour and some of…

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Added by Brian Pasch on August 2, 2011 at 2:30am — 1 Comment


Influencer
You MUST read this before you take another up or pencil another deal!

Selling Cars: Child’s Play

     Got your attention didn’t I?  Some of you are offended, some are intrigued and others are just wondering what nonsense is being spewed by this dork.  In any case, you’re reading.  It was recently brought to my attention that one of the greatest sales books ever was penned by none other than “Dr. Seuss”.  I’m talking about “Green Eggs and Ham”.  It’s brilliant in its simplicity and the entire focus is on the tenacity of one…

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Added by Brad Alexander on May 5, 2011 at 9:21pm — No Comments

Glynn Rodean's FREE "Best of the BDC" E-Book resource for Car Dealers

Based on Glynn Rodeans' extensive experience setting up and training dealers on professional and effective Business Development Center (BDC) operations the New Vision Sales training and consulting team has produced a 95 page E-Book packed with invaluable techniques, tips and insights.  This resource provides an essential foundation for addressing concerns and defining a BDC strategy for under performing…

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Added by Glynn Rodean on February 10, 2011 at 6:38am — No Comments

The Power of the Follow Up

http://www.dealeretraining.com

http://dealeretraining.tumblr.com

 

As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there.  Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have.  This is either lack of training, lack of…

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Added by Stan Sher on February 2, 2011 at 10:05am — No Comments

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