Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
Halloween is the day full of excitement and fun, for all of us. The day when our kids dress as their favorite character. They lurk here and there to trick and treat some fun. That is why it’s important to know all the safety tips related to your child’s security to gain extreme fun on the day of Halloween.
Without any doubt, Halloween is an excited and fun day. But there are some hazards…Continue
Added by melissa limaa on November 2, 2019 at 4:17am — No Comments
One of the biggest obstacles many dealership service departments encounter is contacting and communicating with their customers. This is not only a problem with recall customers, but with all service customers in general. And failure to communicate can easily…Continue
Added by Dan Beres on April 16, 2019 at 7:35am — No Comments
Added by Dean Martin on March 29, 2019 at 7:00am — No Comments
It’s a well-known fact that people buy from people (or companies) they like. There are certainly many different ways to get customers to like your dealership, from providing a great customer experience to being active in your local community.
However, consumers are increasingly finicky when choosing where to buy or service their vehicle. In…Continue
Added by sara callahan on December 18, 2018 at 7:18am — No Comments
Online predators are very common and can be found all over the internet but mostly on social media websites. Teenagers and children are usually the targets of such predators since they’re the most vulnerable and easy to manipulate. It is, therefore, the responsibility of parents to make sure that their child is protected from such people. The following are some things which you can do as a…Continue
Added by melissa limaa on December 3, 2018 at 4:30am — No Comments
The response rate for leads is very low in the automotive industry. How much time do your salespeople or BDC agents spend calling a new lead, or sending an email, fail…Continue
Added by Paul Moran on November 5, 2018 at 7:02am — No Comments
BlurSpy along with its so many other feature, provides its users the facility to monitor the phonebook and calls records as well. This feature of BlurSpy cell phone spy is one of the best and useful features of BlurSpy that enables its…Continue
Added by melissa limaa on October 11, 2018 at 3:26pm — No Comments
Typically, it’s not until the end of the month when they’re trying to squeeze out those last few…Continue
Added by Andy Church on August 31, 2018 at 7:00am — No Comments
For some people, it’s family. For others, it’s pets. Others will maintain it’s their career, and some will point to their favorite pastime.
Regardless of what anyone chooses, there is a common denominator used to keep up with their passion -- one that has become the center…
Added by Ujj Nath on December 12, 2017 at 6:00am — No Comments
Recall Masters’ Christopher Miller warns auto dealers they could be easy targets for aggressive plaintiffs’ lawyers; offers advice to keep them safe
Added by Chris Miller on December 6, 2017 at 5:50am — No Comments
Added by Bill Wittenmyer on October 31, 2017 at 6:08am — No Comments
Added by Timmy D. James on October 19, 2017 at 6:30am — No Comments
Every year, Forrester publishes their customer service trends report, and 2017 is not an exception. To see what we can expect in this field, we are here reporting on the six most important predictions of Forrester’s analyst Kate Leggett who believes that operations will…Continue
Added by Thomas F. Jung on May 4, 2017 at 6:42am — No Comments
Timonium, MD – June 27th, 2016-- Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a leading provider of business telephony and Unified Communications (UC) solutions. As a certified ShoreTel partner, Helion is authorized to work with auto dealers to design, program and implement custom UC systems, provide support for day-to-day operations…Continue
Added by Erik Nachbahr, CISSP on June 27, 2016 at 6:12am — No Comments
Automotive Dealership Internet Phone Sales Training-Outbound Sales Calls-J.R. Batchelor
Training automotive dealership on the effective use of incoming and outgoing sales calls and the importance of follow up with incoming automotive dealership Internet…
Added by J.R. Batchelor on February 24, 2016 at 9:58am — No Comments
Added by J.R. Batchelor on January 27, 2016 at 6:10pm — No Comments
What’s the most time-consuming part of making a sale? More often than not, it’s the paperwork: dragging the customer inside to input information…involving sales managers who are stuck in their offices desking deals...getting trade-in information down on paper to input into the appraisal tool, which is back in the office, and so on.
Sound familiar? There…Continue
Timonium, MD – January 18th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions, is now offering the Cisco® Unified Communications Platform (UCP) for auto dealers, an integrated phone and communications system designed to improve the customer experience and streamline phone processes. Cisco's UCP helps dealerships greatly reduce incidents of lost or dropped calls, placing…Continue
Added by Erik Nachbahr, CISSP on January 18, 2016 at 6:59am — No Comments
What's the best way to generate more leads from your website? Contrary to popular opinion, the answer isn't to "get more website traffic." Although a comprehensive digital marketing strategy is key to driving appropriate traffic levels to your website, unless those visitors convert into leads, that's money down the drain.
Before you spend more on search engine…Continue
Added by J.R. Batchelor on June 30, 2015 at 4:04pm — No Comments