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All ADM Blog Posts Tagged 'offline' (1)

Not responding to chat requests is like eternal phone hold

What if your receptionist answered the phone and just put people on hold, never to return and handle their call? That is exactly what is happening if you have live chat on your website and the chat operator is unable to respond to the invite. An OFFLINE message on your dealership website may not be ideal, but at least you are telling them you can’t…

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Added by Big Tom LaPointe on May 27, 2014 at 9:00pm — No Comments

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