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All ADM Blog Posts Tagged 'management' (437)


Influencer
Auto/Mate Releases Free eBook: The Auto Dealer's 10-Step Guide to Using Mobile Tablets in Service, Sales and F&I

Albany, N.Y. – April 25th, 2016Auto/Mate Dealership Systems announced today that it is releasing a free eBook for download, titled The Auto Dealer's 10-Step Guide to Using Mobile…

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Added by Mike Esposito on April 25, 2016 at 7:01am — No Comments


Influencer
Auto/Mate Introduces New Streamlined and Intuitive Payroll Application for Auto Dealerships

Albany, N.Y. – March 22nd, 2016Auto/Mate Dealership Systems today introduced a completely redesigned payroll application for auto dealers, located within the Accounting Suite of its dealership management system (DMS). The new payroll application includes a host of new features that streamline and expedite the payroll process.

 

"We asked our customers and prospects what their biggest challenges were when they process payroll, then…

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Added by Mike Esposito on March 22, 2016 at 7:44am — No Comments

Training is Managing

When I first began selling cars my training consisted of: “This is the new car lot, this is the new car manager, this is the used car lot, and this is the used car manager. When you need to have a car appraised, you fill out this form and take it to this manager to approve and then you drive the car here. We will let…

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Added by Kit Rogers on March 18, 2016 at 4:30am — No Comments


Influencer
Auto/Mate Announces DMS Accounting Suite Updates, Improving Productivity for Dealership Personnel

Albany, N.Y. – March 14th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced new features in its dealership management system (DMS) Accounting Suite. The updates are designed to streamline processes that typically involve countless hours of labor by accounting personnel. New features include inquiry screen data entry, automated inter-company accounts payable, automated inter-company general journal postings and cash…

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Added by Mike Esposito on March 14, 2016 at 8:41am — No Comments


Influencer
Bad Credit? Time to Roll out the Red Carpet

The car business is a people business. Because of that, dealerships see customers from a variety of backgrounds, income levels and credit histories. And, for a salesperson or manager, there’s nothing more disheartening than to spend a lot of time with a customer just to discover that they are credit challenged. Despite…

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Added by Paul Moran on March 11, 2016 at 6:08am — No Comments


Influencer
GMs/Owners: To Thrive Look in the Mirror & Be Painfully Honest

I left a 35 year career in automobile retail management eight months ago. I worked as a GM at Dick Hannah, one of the greatest dealer groups in the country, and I loved every moment of it.

 

I have had many mentors in my life, (grateful every moment for all of them) but I was told by a specific mentor to…

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Added by Joe Orr on March 10, 2016 at 7:30am — No Comments


Influencer
Auto/Mate's Mike Esposito and Dave Druzynski to Present Workplace-Focused Workshops at NADA 2016

Albany, N.Y. – March 7th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that two of its senior executives will be presenting workshops at the 2016 NADA Conference and Exposition in Las Vegas, NV. Mike Esposito, President and CEO, will present Create a Top Workplace to Increase Customer Loyalty, and Dave Druzynski, Director of Human Resources, will present Proceed with Caution! Social Media in Hiring and…

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Added by Mike Esposito on March 7, 2016 at 6:58am — No Comments


Influencer
What is Your Definition of Success?

How do you define success: a financial goal, peer recognition or a title or position? Most people think of success in terms of their personal success, but businesses can also be successful.

 

How do you define whether your dealership is successful? Is it revenue goals,…

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Added by Mike Esposito on March 3, 2016 at 8:40am — No Comments


Influencer
Mike Esposito Honored with a Third Age Achievement Award for Contributions to the Capital Region of New York

FOR IMMEDIATE RELEASE

Albany, N.Y. – February 22nd, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its president and CEO, Mike Esposito, has been named as a recipient of the "Third Age Achievement Award," presented by the Senior Services of Albany. The award recognizes the achievements of business professionals over the age of 60 who live in the Capital Region of New York. Esposito was honored for…

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Added by Mike Esposito on February 22, 2016 at 6:47am — No Comments


Influencer
If I Surround Myself with Champions, I Can't Help but Win

I’m sure that every management team sits down on occasion to discuss ways to improve dealership operations. Whether that improvement has to do with sales goals, employee satisfaction, or simply lot appearance, typically what happens is that everyone is gung-ho about it and it kicks off great. Then, slowly that momentum…

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Added by Joe Orr on February 10, 2016 at 5:24am — No Comments


Influencer
Auto/Mate Announces Integration with Scan123, Saving Auto Dealers Money While Improving Productivity

Albany, N.Y. – February 1st, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Scan123's electronic document management system. Auto dealerships using Scan123's solution can now store documents in, and retrieve documents from, Auto/Mate's Automotive Productivity Management Suite (AMPS) DMS. The…

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Added by Mike Esposito on February 1, 2016 at 6:30am — No Comments


Influencer
Top Five Reasons Why Good Employees Quit

High employee turnover rates continue to be a problem for car dealers, according to the 2015 NADA Workforce Study. Competition for talent is fierce. For dealers, this means that retaining your best employees is perhaps even more important than the ability to find and hire new talent.

 

At Auto/Mate we hire people with car dealership experience, so we have interviewed literally hundreds, if not thousands of ex car-dealership employees. In our experience, here are the top five…

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Added by Mike Esposito on January 7, 2016 at 2:25pm — No Comments


Influencer
Modern Culture and the Dealership

We all love this industry and what it can, and has done, for our families, friends, country and our local communities. But, I fear that if we do not stop and take a serious look at where we are as far as operations and culture in our stores today, our future generations may be in jeopardy.

 

With the…

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Added by Joe Orr on January 6, 2016 at 5:32am — No Comments


Influencer
Auto/Mate Presents "Social Media in Hiring and Employment" in an Automotive News Webinar

Albany, N.Y. – January 4th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Dave Druzynski, Director of Human Resources, will be presenting a FREE Automotive News Power Training Webinar titled "Social Media in Hiring and Employment." The webinar is scheduled for Wednesday, January 20th, 2016 at 2:00 p.m.…

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Added by Mike Esposito on January 4, 2016 at 7:48am — No Comments

Things you must consider before hiring an online marketing service

If you are a business owner, surely you have your unique ways of promoting and marketing your services to achieve more sales. In this digital era, online marketing has become an important tool to gain business. You need contemporary methods to connect with the modern consumer and you are missing out on a lot of customers, if you have not notched up your business power with effective digital marketing. To achieve more sales through the digital media, you can hire a digital marketing service.…

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Added by Allan Lloyd on December 29, 2015 at 11:00pm — No Comments

Don’t Blow it: Know your Team

When I first started in the Automotive Industry in the 1990’s (I will not tell you how early so I don’t embarrass myself, but let’s just say it was early), I remember sitting in sales meetings and having the GM ask us over and over again “Why are they (customers) calling the dealership?” We (the sales team) would all…

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Added by Kit Rogers on December 21, 2015 at 5:30am — No Comments


Influencer
How to Reduce Employee Turnover

In the 2015 NADA Workforce Study, one of the most shocking statistics to me was that only 33% of all sales consultants hired reached their three-year service anniversary; which means that 67% of sales consultants that were hired quit within the first three years.

 

The high turnover rate among car…

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Added by Mike Esposito on December 16, 2015 at 4:33pm — No Comments

The Follow-Up

It happens every day. You sit in your morning meetings and you review the daily log from the day before and you ask each salesperson, “What is going on with Mr. & Mrs. Smith?” And then it happens, the salesperson goes blank and gets that “deer in the headlights” look. You wait….. and nothing. Across the table…

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Added by Kit Rogers on December 14, 2015 at 5:35am — No Comments


Influencer
InfoGraphic - 5 Recon BEST PRACTICES to Adopt Now

Added by Jim Leman on December 10, 2015 at 1:13pm — No Comments


Influencer
How to Create a 'Best Place to Work'

Recently Auto/Mate received a 'Best Places to Work' award from the Albany Business Review for the sixth year in a row. We have also been voted a 'Top Workplace' by the Times-Union multiple years in a row. Focusing on employee happiness has long been one my top priorities. People often ask me how I do it, but before I answer that, I'd like to explain why I do it.

 

This is a fact: your customers will never love your company unless your employees love your…

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Added by Mike Esposito on December 9, 2015 at 7:21am — No Comments

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