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All ADM Blog Posts Tagged 'management' (464)


Influencer
Auto/Mate Names Patrick Reilly as New Head of Marketing

Albany, N.Y. – December 5th, 2016 – Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team as the new Head of Marketing. Reilly brings more than 25 years professional experience in marketing research, advertising, branding and strategy for…

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Added by Mike Esposito on December 5, 2016 at 5:19am — No Comments


Influencer
What You Need To Know About DMPs

DMPs are a topic gaining escalating attention as we head into 2017. A dark cloud of big, irrelevant data still lingers above the…

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Added by David Metter on December 1, 2016 at 12:50pm — No Comments


Vendor
If There Were Only More Time

Between endless meetings, work-related tasks and familial responsibilities it probably seems as if you’re continuously pulled in different directions. Our society has devolved into a place where we often fail to stop and notice important things, simply because we’re so busy satisfying the needs and wants from those we…

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Added by Ujj Nath on November 30, 2016 at 6:35am — No Comments


Influencer
Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships

DMS Designed By Car People For Car PeopleTM Remains #1 in Customer Satisfaction

Albany, N.Y. – November 21st, 2016 – Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience working in car dealerships. Auto/Mate's dealership management system (DMS) software was Designed By Car People For Car…

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Added by Mike Esposito on November 21, 2016 at 7:38am — No Comments


Influencer
LotPop Releases Inventory Scoring System, LotScore, Focuses Used Car Managers on Top Metrics that Drive Retail Margin

Olathe, KS, November 15, 2016 – LotPop, the virtual dealership management team for franchised new car and independent used car dealerships, announced today LotScore powered by LotPop, a weekly report of a dealers’ top inventory, market and pricing indicators to help drive more used car sales at higher margins. 

LotScore will challenge dealers to question how they traditionally look at inventory management. 

“Dealers using inventory management systems have access to so…

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Added by Jim Leman on November 15, 2016 at 1:26pm — No Comments


Influencer
We’ve Got The Data! Now What? (Top 3 Takeaways From The J.D. Power Data Expert Panel)

 

If anyone experienced the great misfortune of not being able to attend AutoHook's J.D. Power AMR panel that had attendees lined up against the walls, I've got you covered. Below is a condensed collection of key insights from the session, We've Got the Data! Now…

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Added by David Metter on November 9, 2016 at 11:30am — No Comments


Influencer
Your Online Reputation Is Who You Are… to Your Customers

Before the Internet people chose who to do business with based on their community and word-of-mouth. There were no review sites. Now, however, review sites are flourishing -- just about every third party listing service has adopted them and there are many stand-alone services too.

 

Consumers…

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Added by sara callahan on November 9, 2016 at 9:16am — No Comments


Vendor
R.I.P CRM!

CRM as we know it is dead. Its sole purpose was to replace index cards and rolodexes with a more organized digital solution – one which helped salespeople more efficiently follow-up, track and manage conversations. However, in most cases, the ultimate beneficiary is the user, not the customer.

 

In terms…

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Added by Ujj Nath on November 7, 2016 at 5:26am — No Comments


Influencer
Lack of Time Can Be Costlier Than You Think

Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a paycheck. Sales managers do so while also having to manage the sales team, create multiple reports and handle a multitude of tasks -- and the service department is just as overloaded.

 

Not…

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Added by Mike Gorun on October 11, 2016 at 5:51am — No Comments


Influencer
Auto/Mate Integrates Fixed Ops Suite with Singlethread Text-Message Platform, Improving Auto Dealers' Service Communications

Albany, N.Y. – October 10th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Singlethread, an industry-leading service department text-message platform. Auto/Mate's auto dealer customers now have the option to implement Singlethread's messaging tool to communicate with service customers and have all records saved in each contact in the…

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Added by Mike Esposito on October 10, 2016 at 7:25am — No Comments


Influencer
Auto/Mate's National Customer User Summit was Largest Yet with Dozens of Events for Auto Dealer Attendees

Albany, N.Y. – September 27th, 2016 – Auto/Mate Dealership Systems announced today that its National Customer User Summit was its largest yet, spanning two full days and offering many new events, classes and workshops for the auto dealership employees and managers who attended. This year's User Summit was held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center.…

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Added by Mike Esposito on September 27, 2016 at 7:35am — No Comments


Influencer
Auto/Mate Announces Integration of DMS with QuickScreen from 700Credit, Providing Auto Dealers with Prescreen Access to Consumer Credit Profiles

Albany, N.Y. – September 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with QuickScreen from 700Credit, a prescreening tool that allows auto dealers to instantly access customers' credit profiles, right from within their CRM. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) and 700Credit's…

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Added by Mike Esposito on September 19, 2016 at 6:55am — No Comments


Influencer
Why You Should Test, Hire and Fire For Attitude

Imagine two candidates for a sales position. One has a great attitude and great people skills, but doesn't have the greatest sales record. The other candidate could sell snow to an Eskimo, but has a prima donna attitude and an obnoxious personality. Who would you hire?…

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Added by Mike Esposito on September 15, 2016 at 7:24am — No Comments


Influencer
Auto/Mate Integrates DMS with Traffic Control, Improving Auto Dealers' Sales, Lead and Employee Activity Management

Albany, N.Y. – September 12th, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with Traffic Control's customer relationship management (CRM), Internet lead management (ILM) and employee activity management (EAM) systems. Dealers using both Auto/Mate and Traffic Control solutions will benefit from the enhanced sales, lead and productivity…

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Added by Mike Esposito on September 12, 2016 at 6:13am — No Comments


Vendor
CRM For Auto Dealerships

Onsite CRM saves your auto dealership time and money by providing you with an incredible integrated application that has everything you need in one place. This is your chance to move beyond simple customer relationship management and step into a package that combines customer contact with all the forms you need. Now you can manage everything each customer needs seamlessly; never jump from application to application again!



Onsite CRM enterprise-wide software is the ideal solution for… Continue

Added by John Rash on August 29, 2016 at 11:15pm — No Comments


Influencer
Auto/Mate Completes Integration with Dominion Sales Center CRM, Enhancing Actionable Customer Insight for Auto Dealers

Albany, N.Y. – August 22nd, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with the award-winning Dominion Dealer Solutions’ Sales Center CRM. Dealers using both Auto/Mate and Dominion’s automotive solutions will benefit from enhanced customer insight expedited by real-time updates of customer, vehicle, service and deal information in both systems.

 

"In today's competitive and fast-moving environment, it's…

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Added by Mike Esposito on August 22, 2016 at 7:39am — No Comments


Influencer
What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers…

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Added by Mike Esposito on August 18, 2016 at 8:09am — No Comments


Influencer
Auto/Mate Integrates DMS with Unotifi, Expanding Auto Dealers' Mobile Relationship Marketing and Customer Retention Abilities

Albany, N.Y. – August 15th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Unotifi, a pioneer in mobile relationship marketing and customer retention for auto dealers.

 

Benefits to dealers using both Auto/Mate's DMS and Unotifi solutions include increased data gathering and intelligence about a dealership's customers, the ability to…

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Added by Mike Esposito on August 15, 2016 at 6:30am — No Comments


Influencer
Act, Don’t React to Negative Online Reviews

Consumers increasingly use their smartphones to research which businesses they should patronize.

These days, online reviews are a big part of that decision process. If managed incorrectly, these reviews can easily flip your prospective customer away from your dealership and into the lap of your…

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Added by sara callahan on August 11, 2016 at 9:00am — No Comments


Influencer
CrossFit for Dealerships: Building a True Team

If you’ve ever worked in automotive retail, you know that there are constant internal struggles going on between employees and their departments. The structure of most dealerships actually encourage this – similar to how a salesperson’s pay plan incents them to sell cars.

 

The most obvious friction…

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Added by Mike Gorun on August 9, 2016 at 10:30am — No Comments

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