It's a pretty common scenario; your best performing salesperson also happens to be ambitious. A management position opens up and the salesperson lobbies hard. It's difficult to deny this person; they've worked hard and made your dealership a lot of money. So do you automatically promote… Continue
Added by Mike Esposito on January 18, 2017 at 6:28am —
Get your Current Online Reputation Evaluation (C.O.R.E.) Report
Enter your company name and phone at the link below and get your complimentary C.O.R.E. report. You’ll be able to instantly see exactly what customers see online about your business. It’s the first step to establishing a healthy online presence for your brand, attracting new… Continue
Added by Chris Snellgrove on December 28, 2016 at 5:40pm —
In the game of football, they say defense wins championships, but offense fills the seats. If you’re not filling seats you’re not selling cars. Am I right?
Unless you’ve been living under a rock for the past 20 years, most of us are aware that in business there’s…
Added by Chris Snellgrove on December 28, 2016 at 5:00pm —
There is a lot of talk going on about car dealership turnover. Continue
It seems that everyone has an opinion about it but not a whole lot of solutions. I am going to do some "REAL TALK" in this post because it is time that the sugar coating stops. I have spent a great deal of time between…
Added by Stan Sher on December 19, 2016 at 10:00pm —
Albany, N.Y. – December 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with the DealerOps Platform, expanding auto dealers' actionable insight into their enterprise-wide analytics. Dealerships that use both vendors' solutions will now receive automatic and seamless updates from their Automotive Management Productivity Suite (AMPS) software into their… Continue
Added by Mike Esposito on December 19, 2016 at 5:53am —
Albany, N.Y. – December 5th, 2016 – Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team as the new Head of Marketing. Reilly brings more than 25 years professional experience in marketing research, advertising, branding and strategy for… Continue
Added by Mike Esposito on December 5, 2016 at 5:19am —
DMPs are a topic gaining escalating attention as we head into 2017. A dark cloud of big, irrelevant data still lingers above the… Continue
Added by David Metter on December 1, 2016 at 12:50pm —
Between endless meetings, work-related tasks and familial responsibilities it probably seems as if you’re continuously pulled in different directions. Our society has devolved into a place where we often fail to stop and notice important things, simply because we’re so busy satisfying the needs and wants from those we… Continue
Added by Ujj Nath on November 30, 2016 at 6:35am —
DMS Designed By Car People For Car PeopleTM Remains #1 in Customer Satisfaction
Albany, N.Y. – November 21st, 2016 – Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience working in car dealerships. Auto/Mate's dealership management system (DMS) software was Designed By Car People For Car… Continue
Added by Mike Esposito on November 21, 2016 at 7:38am —
Olathe, KS, November 15, 2016 – LotPop, the virtual dealership management team for franchised new car and independent used car dealerships, announced today LotScore powered by LotPop, a weekly report of a dealers’ top inventory, market and pricing indicators to help drive more used car sales at higher margins.
LotScore will challenge dealers to question how they traditionally look at inventory management.
“Dealers using inventory management systems have access to so… Continue
Added by Jim Leman on November 15, 2016 at 1:26pm —
If anyone experienced the great misfortune of not being able to attend AutoHook's J.D. Power AMR panel that had attendees lined up against the walls, I've got you covered. Below is a condensed collection of key insights from the session, We've Got the Data! Now… Continue
Added by David Metter on November 9, 2016 at 11:30am —
Before the Internet people chose who to do business with based on their community and word-of-mouth. There were no review sites. Now, however, review sites are flourishing -- just about every third party listing service has adopted them and there are many stand-alone services too.
Added by sara callahan on November 9, 2016 at 9:16am —
CRM as we know it is dead. Its sole purpose was to replace index cards and rolodexes with a more organized digital solution – one which helped salespeople more efficiently follow-up, track and manage conversations. However, in most cases, the ultimate beneficiary is the user, not the customer.
In terms… Continue
Added by Ujj Nath on November 7, 2016 at 5:26am —
Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a paycheck. Sales managers do so while also having to manage the sales team, create multiple reports and handle a multitude of tasks -- and the service department is just as overloaded.
Added by Mike Gorun on October 11, 2016 at 5:51am —
Albany, N.Y. – October 10th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Singlethread, an industry-leading service department text-message platform. Auto/Mate's auto dealer customers now have the option to implement Singlethread's messaging tool to communicate with service customers and have all records saved in each contact in the… Continue
Added by Mike Esposito on October 10, 2016 at 7:25am —
Albany, N.Y. – September 27th, 2016 – Auto/Mate Dealership Systems announced today that its National Customer User Summit was its largest yet, spanning two full days and offering many new events, classes and workshops for the auto dealership employees and managers who attended. This year's User Summit was held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center.…
Added by Mike Esposito on September 27, 2016 at 7:35am —
Albany, N.Y. – September 19th, 2016 – Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with QuickScreen from 700Credit, a prescreening tool that allows auto dealers to instantly access customers' credit profiles, right from within their CRM. Auto dealers using Auto/Mate's Automotive Management Productivity Suite (AMPS) and 700Credit's… Continue
Added by Mike Esposito on September 19, 2016 at 6:55am —
Imagine two candidates for a sales position. One has a great attitude and great people skills, but doesn't have the greatest sales record. The other candidate could sell snow to an Eskimo, but has a prima donna attitude and an obnoxious personality. Who would you hire?…
Added by Mike Esposito on September 15, 2016 at 7:24am —
Albany, N.Y. – September 12th, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with Traffic Control's customer relationship management (CRM), Internet lead management (ILM) and employee activity management (EAM) systems. Dealers using both Auto/Mate and Traffic Control solutions will benefit from the enhanced sales, lead and productivity… Continue
Added by Mike Esposito on September 12, 2016 at 6:13am —
Onsite CRM saves your auto dealership time and money by providing you with an incredible integrated application that has everything you need in one place. This is your chance to move beyond simple customer relationship management and step into a package that combines customer contact with all the forms you need. Now you can manage everything each customer needs seamlessly; never jump from application to application again!
Onsite CRM enterprise-wide software is the ideal solution for… Continue
Added by John Rash on August 29, 2016 at 11:15pm —