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All ADM Blog Posts Tagged 'management' (391)

Why Technicians and Service Advisors Need Marriage Counseling

Life in the retail automotive industry is taxing. Managers and employees work long hours and, in many cases, are with their co-workers more than they are with their families. Miscommunications, tension or arguments can detract from the efficiency of the dealership, and thus decrease overall…

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Added by Richard Holland on May 21, 2015 at 5:30am — 2 Comments

Why Do Millions of Small Businesses Do Local SEO Wrong

Why Do Millions of Small Businesses Do Local SEO Wrong

Local SEO can be a challenge for most small business owners. Yet, they don’t realize that it is much easier getting ranked with proper local SEO strategies than it is trying to get a national keyword ranked. This article will give the ins…

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Added by Jonathan Floyd on May 20, 2015 at 9:30am — No Comments

Auto/Mate Receives Platinum Award in Auto Dealer Monthly's Dealers' Choice Awards

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – May 18th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has received a Platinum award in the 2015 Auto Dealer Monthly Dealers' Choice Awards. This year marks the second time that Auto/Mate has received a top ranking in the publication's annual award program, which recognizes the industry's best product and service providers. Winners of the Dealer's Choice…

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Added by Mike Esposito on May 18, 2015 at 7:44am — No Comments

Overcoming Resistance To New Technology

As part of doing business in today’s fast-paced world, inevitably we all have to adopt new technology to make things run more efficiently.  Whether it’s a CRM, a call-tracking system, or a new DMS, it’s not usually met with a big welcome from all employees when the time comes to implement it. Most people don’t like…

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Added by Richard Holland on May 14, 2015 at 9:00am — No Comments

Auto/Mate Announces Integration of its DMS with Lead Information Services' CRM and ILM Solutions

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – May 11th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lead Information Services, LLC (LIS) a developer of internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has fully and successfully integrated its solutions with Auto/Mate's dealership management system…

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Added by Mike Esposito on May 11, 2015 at 7:58am — No Comments

More Than Seventy Auto Dealer Customers Attended Auto/Mate's User Summit in Westborough, MA

Albany, N.Y. – May 4th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that more than seventy of its customers and fifteen sponsorship partners attended the Auto/Mate User Summit that was held in Westborough, Massachusetts on Friday, April 17th. Auto dealership executives and managers attended the one-day event designed to share the latest updates and give in-depth training on Auto/Mate's dealership management system…

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Added by Mike Esposito on May 4, 2015 at 7:53am — No Comments

Marketing On The Cheap with Meetup.com and Press Releases

Internet Marketing On A Low Budget

One of the big problems that a lot of my clients have when they are just starting out…

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Added by Jonathan Floyd on May 1, 2015 at 7:30am — No Comments

Auto/Mate Ranks Number One on Top Workplaces 2015 Report

Mike Esposito Honored with Special Leadership Award from the Times-Union

For Immediate Release

Albany, N.Y. – April 27th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com)…

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Added by Mike Esposito on April 27, 2015 at 8:46am — No Comments

Mobilegeddon Mobile Friendly Websites

How Is Mobilegeddon Going To Change Your Rankings?

The Truth About ‘Mobilegeddon’ and the Impact On Your…

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Added by Jonathan Floyd on April 23, 2015 at 5:30am — No Comments

What Should You Blog About?

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Added by Jonathan Floyd on April 21, 2015 at 3:30pm — No Comments

Keeping Your Dealership's Social Media Secure



Robert Allen, Social Media Specialist
by Robert Allen, Social Media Specialist

Would you give one of your employee’s full ownership of your dealership website?  Your television or radio spots? Or your billboard? Most likely, you answered 'no' to these questions. You…

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Added by CDK Global on April 8, 2015 at 9:00pm — No Comments

Auto/Mate Releases Free eBook: "The Auto Dealer's Ten-Step Guide To Creating Customer Loyalty"

ALBANY, N.Y. – April 6th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the release of a free eBook titled "The Auto Dealer's Ten Step Guide to Creating Customer Loyalty: No Customer Loyalty Program Needed!" The eBook shares management and leadership principles proven to increase customer loyalty and generate higher profits, such as focusing on employee…

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Added by Mike Esposito on April 6, 2015 at 8:10am — 1 Comment

Auto/Mate and DealerPeak Integrate DMS and CRM Solutions, Boosting Profits For Enterprise Dealer Groups

ALBANY, N.Y. – March 23rd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that DealerPeak, a leading provider of enterprise Customer Relationship Management (CRM), lead management and website solutions to auto retailers, has completed integration with Auto/Mate's Dealership Management System (DMS). Auto dealership groups using both Auto/Mate and DealerPeak…

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Added by Mike Esposito on March 23, 2015 at 5:53am — No Comments

Auto/Mate's Dave Druzynski to Present "Social Media In Hiring And Employment" At Innovative Dealer Summit

ALBANY, N.Y. – March 16th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced that Dave Druzynski, Director of Human Resources at Auto/Mate, will present "Social Media in Hiring and Employment" at the upcoming Innovative Dealer Summit in Denver, CO on April 7th and 8th, 2015. In his presentation Druzynski will share the current laws and practices that impact a dealership's use of social media in the hiring process.…

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Added by Mike Esposito on March 16, 2015 at 8:22am — No Comments

Auto/Mate to Host Spring User Summit for Auto Dealer Customers Near Boston, MA

Attendees who pre-register by Friday, March 6th will be entered to win one pair of Red Sox tickets!

ALBANY, N.Y. – March 2nd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced it will be hosting a User Summit for its auto dealer customers on Friday, April 17th in Westborough, MA. The User Summit is an all-day event with breakout…

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Added by Mike Esposito on March 2, 2015 at 9:52am — No Comments

Auto/Mate Integrates Dealership Management System with VinSolutions' Sales & Service Marketing Platform

Real-time data delivery improves customer service & retention opportunities for auto dealers 

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – February 23rd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced it has integrated its dealership management solution (DMS) with VinSolutions' (www.vinsolutions.com) all-in-one management, sales…

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Added by Mike Esposito on February 23, 2015 at 9:02am — No Comments

What Does Cheating Teach Your Employees?

Automotive News recently carried a story about a lawsuit filed by Subaru of America against one of their franchisees. The lawsuit accuses a Southern California dealership of falsifying 224 CSI surveys in an…

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Added by Richard Holland on February 19, 2015 at 6:00am — No Comments

Mike Esposito to Present "A Better Way to Customer Loyalty" to Auto Dealers Attending INSIGHT15

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – February 16th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced its President and CEO Mike Esposito will speak at the INSIGHT15 Customer Loyalty and Retention Conference, March 24th through March 26th at the Rosen Shingle Creek in Orlando, FL. Esposito will present "A Better Way to Customer Loyalty: Focus on Employees First, Customers Second" to auto dealers attending the…

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Added by Mike Esposito on February 16, 2015 at 7:01am — No Comments

Defining Audience Management?



Dana Fornasar, Sr. Product Marketing Manager
by Dana Fornasar, Sr. Product Marketing Manager

#audiencematters

We've been talking a lot lately about "audience" and "…

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Added by CDK Global on February 12, 2015 at 2:06pm — No Comments

Season of Change?

With a steadily improving economy and declining unemployment rates, the automobile industry is geared up to experience another year of expansion and progress. While this is great news, it would be wise to consider that just as customers now have more choices when it comes to buying or servicing their vehicle, employees (and prospective employees) also have more options than they did just a few years ago.  In general they no longer feel quite so loyal to their position, nor do they fear…

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Added by Richard Holland on February 5, 2015 at 6:00am — No Comments

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