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All ADM Blog Posts Tagged 'management' (450)


Influencer
Auto/Mate Completes Integration with Dominion Sales Center CRM, Enhancing Actionable Customer Insight for Auto Dealers

Albany, N.Y. – August 22nd, 2016 – Auto/Mate Dealership Systems today announced the integration of its dealership management system (DMS) with the award-winning Dominion Dealer Solutions’ Sales Center CRM. Dealers using both Auto/Mate and Dominion’s automotive solutions will benefit from enhanced customer insight expedited by real-time updates of customer, vehicle, service and deal information in both systems.

 

"In today's competitive and fast-moving environment, it's…

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Added by Mike Esposito on August 22, 2016 at 7:39am — No Comments


Influencer
What Marriage Therapists Can Teach About Customer Retention

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees take good care of your customers, and your customers…

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Added by Mike Esposito on August 18, 2016 at 8:09am — No Comments


Influencer
Auto/Mate Integrates DMS with Unotifi, Expanding Auto Dealers' Mobile Relationship Marketing and Customer Retention Abilities

Albany, N.Y. – August 15th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the integration of its dealership management system (DMS) with Unotifi, a pioneer in mobile relationship marketing and customer retention for auto dealers.

 

Benefits to dealers using both Auto/Mate's DMS and Unotifi solutions include increased data gathering and intelligence about a dealership's customers, the ability to…

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Added by Mike Esposito on August 15, 2016 at 6:30am — No Comments


Influencer
Act, Don’t React to Negative Online Reviews

Consumers increasingly use their smartphones to research which businesses they should patronize.

These days, online reviews are a big part of that decision process. If managed incorrectly, these reviews can easily flip your prospective customer away from your dealership and into the lap of your…

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Added by sara callahan on August 11, 2016 at 9:00am — No Comments


Influencer
CrossFit for Dealerships: Building a True Team

If you’ve ever worked in automotive retail, you know that there are constant internal struggles going on between employees and their departments. The structure of most dealerships actually encourage this – similar to how a salesperson’s pay plan incents them to sell cars.

 

The most obvious friction…

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Added by Mike Gorun on August 9, 2016 at 10:30am — No Comments


Influencer
Flagmaster 360 from Wheel’s Auto Holds Flags Open so Marketing and Branding Remain Readable in Blustery Winds – or No Wind at All!

Wheel’s Automotive Dealer Supplies Inc. announced today its revolutionary Flagmaster 360, a new display design that holds flags and banners open in all weather conditions. Wheel’s is North America’s most renowned experts in innovative marketing products for automotive retailers. 

Flagmaster 360 rotates 360-degrees on square or round poles, without the need for shock cords. More…

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Added by Jim Leman on August 2, 2016 at 7:39am — No Comments


Influencer
Too Many Hands In The Cookie Jar

Hi, It's me again. Me who you ask? Stan Sher, founder and President of Dealer eTraining.

Yes, I know it has been a while since you have heard from me. But I am still here. I never left and I never will. I just enjoyed my peace and quiet for 2 years while…

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Added by Stan Sher on July 22, 2016 at 12:00pm — No Comments


Influencer
Modern Communication: What Your Customers Want

Customer expectations are continuously evolving, and for businesses, it’s a matter of keeping up or getting passed by as shoppers look for opportunities that meet their needs in the most efficient and affordable ways. 

Dealerships are seeing the changes that have been brought on by technology as…

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Added by Joey Little on July 22, 2016 at 7:00am — No Comments


Influencer
10 Warnings Signs Your Dealership's Culture is Toxic

Company culture is a hot topic recently, and with good reason. Companies with a great workplace culture enjoy increased employee and customer retention rates, as well as higher profits.…

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Added by Mike Esposito on July 14, 2016 at 11:17am — No Comments


Influencer
Communication & Engagement: BFFs That Stick Together

Communication and engagement go together like biscuits and gravy, like macaroni and cheese, like bacon and eggs. Most of the time, it’s pretty hard to have one without the other. (Who wants a dry biscuit anyway?) Now that everyone is hungry, it’s time to take a look at the many ways communication is at work in your dealership and…

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Added by Joey Little on July 13, 2016 at 3:00pm — No Comments


Influencer
SurgeCurve™Launches, Seeks 12 More Dealers for Beta Sites to Experience Online ‘Meet the Sales Team’ Video Engagement Engine that Maximizes Conversions

Unique social engine lets shoppers select, build common ground with sales associate of choice before store visit

TAMPA, FLA, June 28, 2016 –…

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Added by Jim Leman on June 28, 2016 at 6:58am — No Comments


Influencer
Auto/Mate Announces Speakers and Presentations for the 2016 National Customer User Summit

Albany, N.Y. – June 20th, 2016Auto/Mate Dealership Systems today announced the full agenda of speakers and presentations for its National Customer User Summit to be held September 19-21, 2016 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. All sessions offer practical "how to" advice from vendors that integrate with Auto/Mate's dealership management system (DMS), and/or actionable strategies that attendees can take home to…

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Added by Mike Esposito on June 20, 2016 at 9:32am — No Comments


Influencer
How to Create a Culture of Health for Happy, Productive Employees



Are you looking for ways to improve employee productivity and boost morale? Consider creating a culture of health in your dealership.

 

Many studies show the correlation between healthy employees and higher productivity. Research from the Health Enhancement Research Organization (HERO), Brigham Young University and the Center for Health Research at Healthways…

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Added by Mike Esposito on May 12, 2016 at 9:41am — No Comments


Influencer
Auto/Mate Releases Free eBook: The Auto Dealer's 10-Step Guide to Using Mobile Tablets in Service, Sales and F&I

Albany, N.Y. – April 25th, 2016Auto/Mate Dealership Systems announced today that it is releasing a free eBook for download, titled The Auto Dealer's 10-Step Guide to Using Mobile…

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Added by Mike Esposito on April 25, 2016 at 7:01am — No Comments


Influencer
Auto/Mate Introduces New Streamlined and Intuitive Payroll Application for Auto Dealerships

Albany, N.Y. – March 22nd, 2016Auto/Mate Dealership Systems today introduced a completely redesigned payroll application for auto dealers, located within the Accounting Suite of its dealership management system (DMS). The new payroll application includes a host of new features that streamline and expedite the payroll process.

 

"We asked our customers and prospects what their biggest challenges were when they process payroll, then…

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Added by Mike Esposito on March 22, 2016 at 7:44am — No Comments


Vendor
Training is Managing

When I first began selling cars my training consisted of: “This is the new car lot, this is the new car manager, this is the used car lot, and this is the used car manager. When you need to have a car appraised, you fill out this form and take it to this manager to approve and then you drive the car here. We will let…

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Added by Kit Rogers on March 18, 2016 at 4:30am — No Comments


Influencer
Auto/Mate Announces DMS Accounting Suite Updates, Improving Productivity for Dealership Personnel

Albany, N.Y. – March 14th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) today announced new features in its dealership management system (DMS) Accounting Suite. The updates are designed to streamline processes that typically involve countless hours of labor by accounting personnel. New features include inquiry screen data entry, automated inter-company accounts payable, automated inter-company general journal postings and cash…

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Added by Mike Esposito on March 14, 2016 at 8:41am — No Comments


Vendor
Bad Credit? Time to Roll out the Red Carpet

The car business is a people business. Because of that, dealerships see customers from a variety of backgrounds, income levels and credit histories. And, for a salesperson or manager, there’s nothing more disheartening than to spend a lot of time with a customer just to discover that they are credit challenged. Despite…

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Added by Paul Moran on March 11, 2016 at 6:08am — No Comments


Vendor
GMs/Owners: To Thrive Look in the Mirror & Be Painfully Honest

I left a 35 year career in automobile retail management eight months ago. I worked as a GM at Dick Hannah, one of the greatest dealer groups in the country, and I loved every moment of it.

 

I have had many mentors in my life, (grateful every moment for all of them) but I was told by a specific mentor to…

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Added by Joe Orr on March 10, 2016 at 7:30am — No Comments


Influencer
Auto/Mate's Mike Esposito and Dave Druzynski to Present Workplace-Focused Workshops at NADA 2016

Albany, N.Y. – March 7th, 2016 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that two of its senior executives will be presenting workshops at the 2016 NADA Conference and Exposition in Las Vegas, NV. Mike Esposito, President and CEO, will present Create a Top Workplace to Increase Customer Loyalty, and Dave Druzynski, Director of Human Resources, will present Proceed with Caution! Social Media in Hiring and…

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Added by Mike Esposito on March 7, 2016 at 6:58am — No Comments

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