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All ADM Blog Posts Tagged 'leadership' (114)


Vendor
Develop Your Managers to Maximize Your Bottom Line!

Department Managers have an enormous impact on your Dealerships Profitability. That impact can either be positive, or negative. The choice is really up to you. We would never let the coach on the field without a playbook and a strategy, yet as an industry we let our managers “play” every day…

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Added by Andy Church on July 13, 2018 at 7:30am — No Comments

Another Big Disruptor is Joining the Automotive World

As an industry, we’re witnessing the largest shift and money grab in history -- from the likes of Carvana, Blinker, and Fair, to the possible entrance of Amazon into car buying.

 

And now, another huge retail company has decided to jump in… but in a way that…

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Added by Ujj Nath on April 17, 2018 at 6:30am — No Comments

“Why status-quo” is a mindset that will Kill your Dealership

If you’ve been in the retail automotive industry for any length of time, you’ve seen how inaction is thought to be the best course of action.

With today's evolving retail world where consumer’s can order oil and battery changes on Amazon, I’m sure there are many…

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Added by Ujj Nath on April 11, 2018 at 6:00am — No Comments

Are You Setting Up Your Marketing Team for Failure?

Marketing is an incredibly complicated and convoluted field which involves everything from direct marketing, to brand management, customer communications, social media, public relations and on and on. Whether you call the person responsible for your digital marketing efforts the “CMO,” or delegate these tasks to an…

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Added by Steve White on April 10, 2018 at 6:38am — No Comments

Is Digital Retailing Really a Good Thing for Dealers?

The buzz today among vendors in the automotive industry is all about making the car buying transaction faster and more convenient for the consumer. I get it. Consumers think it takes too long to buy a car, so technology companies are inventing ways to trim down that transaction time. Sure, it may make car buying an…

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Added by Mike Gorun on March 27, 2018 at 6:07am — No Comments

A PERFECT example of the Trifecta that Creates Loyalty

The never-ending question is… what does it take to earn customer loyalty? Of course, the answer changes all the time and that is what makes loyalty so confusing and difficult.

 

As technology continues to develop and improve, consumers have more access to information and aggressively compare prices and…

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Added by Mike Gorun on March 13, 2018 at 6:54am — No Comments

Automotive Industry Veteran Jessica Ruth Joins Clarivoy as VP of Product

Columbus, OH, March 6, 2018-- Clarivoy, the auto industry’s most trusted source for optimizing the performance of marketing campaigns, today announced that it has hired Jessica Ruth, formerly Digital Program Manager at Dominion Dealer Solutions, as VP of…

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Added by Steve White on March 6, 2018 at 7:06am — No Comments


Dealer
Smile and the World Smiles with You

In the business world, most successful people are type-A…

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Added by Chris Price on March 2, 2018 at 6:30am — No Comments

How Subtlety in Content Leads to Marketing Success

These days, consumers are no longer willing to engage with in-your-face marketing…

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Added by sara callahan on February 9, 2018 at 6:30am — 2 Comments

The Art of Turning Complaints into New Customers

The auto industry…

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Added by Chris Miller on January 31, 2018 at 6:00am — No Comments

Do You Care How You Receive Your Customer’s Money? You should!

The way consumers can pay for goods has dramatically changed over time. From bartering, to cash, to checks, to debit cards, all these shifts had one thing in common: More convenience and reduced friction.

Well, what are consumers doing now?

According to…

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Added by Ujj Nath on January 30, 2018 at 6:00am — 1 Comment

Don’t Let Your Dealership Become a Casualty of War

Amazon and Google are engaged in a war. Both produce proprietary hardware that…

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Added by Timmy D. James on January 12, 2018 at 6:51am — No Comments

Structured Thinking: 4 Ways a Background in Engineering Can Help Your Business Succeed

Engineers are some of the most mindful professionals around.

Whether you're a civil engineer, a mechanical engineer, an aerospace engineer or something else, you operate on a similar playing field of using your critical thinking skills in order to solve a…

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Added by Kara Masterson on January 8, 2018 at 12:30pm — No Comments

Don’t View Questions as a Weakness

A recent article on…

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Added by Mike Gorun on December 26, 2017 at 6:30am — No Comments


Influencer
Is Your 2018 Budget a Goal or a Wish?

Most dealers agree their goal every year is to grow their business.

Without …

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Added by Kip Miles on November 30, 2017 at 6:30am — No Comments

The Essential Ingredient to Customer Loyalty

When it comes to customer loyalty, …

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Added by Mike Gorun on November 28, 2017 at 6:00am — No Comments

Sometimes It’s the Small Things that Matter Most

In building customer loyalty…

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Added by Mike Gorun on November 21, 2017 at 6:30am — No Comments

Master Video Fundamentals Before Going Social

When I talk to dealers about video marketing, one question I get asked a lot is "What about social?"

In particular the marketing folks want to know what…

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Added by Timmy D. James on November 9, 2017 at 6:30am — 1 Comment

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size…

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Added by Scot Eisenfelder on November 9, 2017 at 6:00am — No Comments

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