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All ADM Blog Posts Tagged 'leadership' (99)

Is Your 2018 Budget a Goal or a Wish?

Most dealers agree their goal every year is to grow their business.

Without …

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Added by Kip Miles on November 30, 2017 at 6:30am — No Comments


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The Essential Ingredient to Customer Loyalty

When it comes to customer loyalty, …

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Added by Mike Gorun on November 28, 2017 at 6:00am — No Comments


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Sometimes It’s the Small Things that Matter Most

In building customer loyalty…

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Added by Mike Gorun on November 21, 2017 at 6:30am — No Comments


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Master Video Fundamentals Before Going Social

When I talk to dealers about video marketing, one question I get asked a lot is "What about social?"

In particular the marketing folks want to know what…

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Added by Timmy D. James on November 9, 2017 at 6:30am — 1 Comment

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size…

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Added by Scot Eisenfelder on November 9, 2017 at 6:00am — No Comments

The Data Doesn't Lie: Shocking Discoveries In Automotive Attribution

One of the hottest topics for dealers today is attribution – and it’s been a long time coming!…

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Added by Steve White on November 7, 2017 at 6:30am — No Comments


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Leadership in Business Takes on Many Different Skill Sets

For information and data related to leadership in business programs and workshops.

Several years ago, the majority of businesses held weekly meetings, drew up rough plans, and hoped for the best. Today's top executives have training programs which…

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Added by George Wolfson on November 6, 2017 at 5:00am — No Comments

How to Spot a Process Breakdown

Have you ever suspected that a process is broken, but you're not sure what to fix?…

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Added by Kip Miles on November 3, 2017 at 6:30am — No Comments


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ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops

Atlanta, GA – October 23, 2017 -…

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Added by Bill Wittenmyer on October 27, 2017 at 6:30am — No Comments


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5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing…

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Added by Bill Wittenmyer on October 25, 2017 at 6:30am — No Comments


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Information is a Powerful Loyalty Tool -- if Used Properly

In today’s retail automotive climate, customers have…

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Added by Mike Gorun on October 24, 2017 at 6:00am — No Comments


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Does your Dealership Have a Retention Problem?

The automotive industry, in general, has an employee retention problem. A BIG one.

And especially big in dealership’s sales departments. …

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Added by Mike Gorun on October 17, 2017 at 7:00am — 2 Comments

Is Your Service Marketing Budget out of Whack?

Is your service marketing budget out of whack?

And if so, …

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Added by Scot Eisenfelder on October 13, 2017 at 6:30am — No Comments


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Best Communication between Leader and His People

Best Communication between Leader and His People

Several managers of departments who look for good relationship upward have the resources to make something called ‘motion picture’, but more managers have cleverness and smartness to build perfect argument to win their cases.…

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Added by George Wolfson on October 12, 2017 at 5:00am — No Comments


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Dealership Staff Stressed Out? Try Storytelling Your Way To Increased Productivity

Let’s face it. The car business can be brutal. Many in auto …

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Added by Mike Gorun on October 10, 2017 at 6:30am — No Comments


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The Importance of Acting on Data in the Wake of Irma and Harvey

The recent devastation caused…

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Added by Josh Blick on September 22, 2017 at 6:30am — No Comments


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PrePaid Maintenance in the Age of Ride-Sharing

Younger generations prefer fixed monthly costs for expenses that include…

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Added by Mike Gorun on September 19, 2017 at 6:30am — 1 Comment

Want Faster Turn? Consider Incentivizing Salespeople

Many dealers rely on lot services and/or in-house employees to crank out hundreds of photos of new…

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Added by Devin Daly on September 14, 2017 at 6:30am — No Comments

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