Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Added by Danny Benites on February 21, 2014 at 9:00am — No Comments
Added by Danny Benites on February 20, 2014 at 8:48am — No Comments
Added by Clarence U Romero on September 13, 2013 at 2:05pm — No Comments
Manufacturers are increasingly introducing programs designed to increase brand loyalty, and car buyers are staying more loyal than ever before. One of the most recent examples is…Continue
Added by Mike Gorun on July 9, 2013 at 6:09am — No Comments
Added by JB Floyd on May 28, 2013 at 9:30am — No Comments
What legally defines a merchant who uses a self-funded, in-house financing program? Any merchant extending credit of any kind to one or more of their customers is this type of merchant, whether they realize it or not.
They may be running an in-house financing program using their own money, or they may simply be allowing a customer they’ve known for years to pay a few days late which constitutes…Continue
Added by JB Floyd on May 26, 2013 at 9:45am — No Comments
It’s not a new idea to have one of your salespeople working the service drive. Opportunities and circumstances exist where it may be beneficial for the customer to trade-in their car that needs to be repaired. Having someone who can not only identify those opportunities but who also knows how to present it to the customer…Continue
Added by Mike Gorun on May 21, 2013 at 7:56am — No Comments
Does your dealership have a process in place for a quick transition from the sales floor to the finance dept? Are your customers waiting for a hour or more to get into the finance office? Does your F&I producer come out to meet the customer before the consumer get's to his/her office? Ladies and gentleman I could go on and on with questions that I talk about with automotive managers and what we find is very concerning.
First, the transition from the sales floor to…Continue
I was CC'd on this email…
In the car business, just about every dealership has "that" employee. You know, the one that complains about everything. The one that's never happy. The one most sales trainers, consultants and managers would call "cancer". The advice that 99% would give in regards to "that guy" who, no matter what you tried, just isn't positive and seems to hate everything would be to fire him. The last thing you need is some jaded veteran salesman spreading dissension and negativity around your…Continue
Added by Arnold Tijerina on April 4, 2013 at 5:45am — No Comments
This blog was originally by Harlene Doane, COO of Used Car University on their company blog.
Ever been to one of these meetings?
Good morning everyone, today we are going to talk about phone skills. Let's listen to a recently recorded call to our dealership and hear what we did wrong?
John we had 15 lot ups yesterday but only closed one…Continue
Added by Brett Houchin on April 3, 2013 at 12:30pm — No Comments
ALBANY, N.Y. – January 30, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with 700Credit, the automotive industry’s leading provider of consumer credit reporting and compliance products. Auto dealerships using AMPS now have complete, seamless access to 700Credit’s web-based credit reporting system…Continue
Added by Mike Esposito on January 30, 2013 at 6:55am — No Comments
Always make sure your content is informative (something for business, life, or both that…Continue
Fewer Delinquencies Boost Sub Prime Auto Loans For Dealers
A larger number of drivers are making their auto payments on time according to Equifax and TransUnion. This will have a significant impact on auto dealers looking to secure sub-prime auto financing for customers:
TransUnion says the number of drivers late on their car payments have dropped by 25%…
Added by John Sternal on August 28, 2012 at 1:47pm — No Comments
The Story below is a copy of a recent story posted on WardsAuto by Gil Van Over. The link is to the actual story.
Added by Andy Shambarger on March 7, 2012 at 8:27am — No Comments
Southside Financial Group Launches National Subprime Loan Portfolio Program to Help Franchised and Independent Auto Dealers Achieve Greater Liquidity
Added by sara callahan on October 17, 2011 at 5:05am — No Comments
Here at Don Graff Automotive we often implement a series of test calls to dealerships in order to assess how well they handle incoming sale’s inquires. These “mystery shopper” calls can tell us what the current aptitude of a dealership is and what problem areas we’ll need to focus upon when it comes to the consulting end of the services we provide. In a perfect world, where every dealership possessed a well-trained staff of business development center employees, each call would be handled…Continue
Added by DON GRAFF on May 7, 2011 at 7:30pm — No Comments
If you have a customer that scores a 620 and wants to buy a 2004 pickup with 114k miles on it we can get you 72 months.
If you have a customer that scores a 0 but has a home and some job time, that would be us. We fund up to 120% and have rates as low as 4% for better scoring customers. No dealer agreement, after the approval we FedEx you a check. Contact me and I will send you…Continue
Added by Alan Ault on March 8, 2011 at 4:14pm — No Comments
Full Disclosure Menu Selling or Not?
You would think with…Continue
Added by Rebecca Chernek on April 23, 2010 at 3:12pm — No Comments