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All ADM Blog Posts Tagged 'expectations' (5)

Customer Experience Transformation and Your Dealership

A recent Google search for “customer experience” produced around 1.49 billion results. And refining the search…

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Added by Dean Martin on May 23, 2019 at 7:00am — No Comments

The Automotive Marketing Home Run

The four bases that make up a baseball diamond can be directly related to the car shopper’s journey. We all know the path begins online. The final destination, or home base, is the dealership. The goal is to surpass all your bases and arrive back at home, or rather, get…

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Added by David Metter on May 24, 2016 at 7:43am — No Comments


Influencer
When the Economy Is Good Is When We Must Shine!

A recent article on Science20.com, explains how customers will be less focused on price and will emphasize the customer service experience when the economy is going well.  However, when the economy softens, price becomes the motivating factor and the…

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Added by Richard Holland on October 9, 2014 at 4:30am — No Comments


Influencer
Sean V. Bradley training an Internet Department on Objections, Expectations, Rebuttals and WHY...

http://www.automotiveinternetsales.com

Sean V. Bradley training an Internet Department on Objections, Expectations, Rebuttals and WHY...





Mastering Objections, Expectations and Rebuttals

by Sean Bradley, CEO and Founder of Dealer Synergy



We all have had customers voice objections such as “No,” “What’s your best price?” “You are too far away,” “Is it on your lot?” and countless other… Continue

Added by Sean V. Bradley on December 20, 2010 at 1:45pm — 2 Comments

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