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In this series of blogs, I am addressing common processes within a dealership that have a significant impact on the bottom line. My last blog addressed how to speed up car deliveries, and in this one, I’d like to examine the sometimes contentious relationships between service and parts, and how to possibly fix it.
I’ve written before how the service department is the parts departments best customer; but I still hear anecdotes…Continue
Added by Mike Esposito on May 30, 2012 at 12:34pm — No Comments