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Thomas F. Jung's Blog Posts Tagged 'dealership' (8)

Dealership texting platforms: options and recommendations

Staying connected with your dealership’s customers is strongly desirable. If you can communicate everything, things get done – fast. Especially today when time is money and customers are often impatient to get everything completed as soon as possible and as expected – or else they…

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Added by Thomas F. Jung on July 17, 2018 at 1:09am — No Comments

How to strengthen customer retention at your car dealership?

Retaining a position is always harder than achieving it. This applies to sports, life, culture, and of course – the automotive industry. Every business has its specific features; however, what we all strive for is to keep our customers happy. Every dealership today needs to meet consumer…

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Added by Thomas F. Jung on March 12, 2018 at 5:40am — No Comments

Digital signage is for everybody (not just the pros)

As opposed to static signs, dynamic signage is considered one of the best investments into business. Even though it has been around for more than a decade, many car dealers still do not see the full scope of its application, so they avoid using it thinking that it is made for big…

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Added by Thomas F. Jung on July 12, 2017 at 6:01am — No Comments

Mobile is the future of car shopping

Communication changes every day. The ultimate goal of every conversation is getting the message through. In that process, businesses seem to forget about the customers, about what they really need, and how they want to connect. Be flexible and embrace the new trend:…

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Added by Thomas F. Jung on May 30, 2017 at 6:33am — No Comments

How to improve service experience in 2017? Try texting!

After a quarter of a century, auto dealerships have finally started realizing that technology works for them, not vice versa. As 2017 has opened the door for innovation, such as virtual reality, but in order to reach this level, the entire car industry needs to…

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Added by Thomas F. Jung on May 24, 2017 at 4:27am — No Comments

Improve customer retention and increase sales with texting

What is your customer retention percentage? Are you asking for more incremental work when the vehicle is on the hoist? Are you using SMS to your advantage?


Problem

Industry data shows that dealer’s…

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Added by Thomas F. Jung on May 22, 2017 at 4:00am — No Comments

Sexting – from Congressman to Car Dealerships

The rapid development of communications technologies in the last quarter of a century has indeed transformed how people interact with each other — unfortunately, sometimes new technologies introduce inappropriate behavior. Sending sexually explicit text messages is one of…

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Added by Thomas F. Jung on May 10, 2017 at 1:02am — No Comments

2017 TCPA texting rules every car dealership needs to know

Today’s reality regarding real-time communication is proven in the data. On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt younger users skew the data, but even people aged 55 to 64 text on average…

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Added by Thomas F. Jung on May 4, 2017 at 12:35am — No Comments

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